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2024 Charging Forward Report
Our guide to all things e-mobility
Introduction
Electric vehicles (EVs) have been the focus of a lot
of attention recently. You’ve probably heard that
EV demand is down or that charging stations are
hard to Tnd.
The reality is a bit more complex. While growth in
EV sales slowed down at the start of 2023, mor
more
e
EV
EVss w
wer
ere
e sold in the U
U.S.
.S. in Dec
December
ember- than
in an
any
y other mon
month
th in his
histtory
ory. In fact, the last time
gas-powered cars had as high of a growth rate as
EVs was back in 2017, which is the same year we
issued our very Trst Charging Forward Report.
Regar
egardles
dlesss of EV sales tr
trends,
ends, our ccommitmen
ommitmentt
hasn’t changed sinc
since
e our ffounding
ounding 17 y
year
earss ago
ago::
empowering our customers to connect with EV
drivers where and when they want to charge with
reliable, Uexible and future-ready charging
solutions.
1, 2 ChargePoint network, Jan. 2024
Our own in-house analysis reveals that nearly 2
million drivers plugged into a ChargePoint station
in 2023, a 50% increase over 2022.1 There were
also around 60 million charging sessions on the
ChargePoint network, up 53% over the previous
year and almost exactly aligned with increasing EV
demand (more on that inside this report, which
features more mythbusting than ever before).2
From drivers to businesses and institutions of all
sizes, our goal is to make it easier for everyone to
go electric. E-mobility is here, it’s accelerating, and
it’s the future of transportation.
Charge on,
Rick Wilmer
President and CEO, ChargePoint
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CHAPTER 1
State of
the market
EVs are on the move
Inside this chapter:
- EV gr
gro
owth ffor
orges
ges ahead
- EV char
charging
ging is scaling in North America ...
- ... and in Eur
Europe
ope
- Flee
Fleets
ts lead the char
charge
ge
- Key highligh
highlights
ts fr
from
om this chapt
chapter
er
EV growth forges ahead
STATE OF THE MARKET | MYTHBUSTING | THE MARKET ECOSYSTEM | THE FUTURE OF MOBILITY | WHY CHARGEPOINT
EV sales in the U.S. and Canada reached 1.6 million
in 2023, a 49% incr
increase
ease fr
from
om-. More than
154,000 EVs were sold in December 2023 — the
highest volume of monthly EV sales to date in the
region. In North America, EV penetration reached
10% last year.
3 million EVs were sold across Europe in 2023,
including plug-in hybrids (PHEVs). Battery electric
vehicles (BEVs) accounted for more than 66% of
those sales, increasing EV penetration to 22% of all
vehicle sales in Q4 last year.
Globally, BloombergNEF predicts there will be
nearly 60 million passenger EVs on the road by
the end of 2024 and that commercial EV sales will
top 1 million.3
3 “4Q 2023 ElectriCed Transport Market Outlook,” BNEF, March 2024
STATE OF THE MARKET | MYTHBUSTING | THE MARKET ECOSYSTEM | THE
EV charging is
scaling in North
America …
STATE OF THE MARKET | MYTHBUSTING | THE MARKET ECOSYSTEM | THE FUTURE OF MOBILITY | WHY CHARGEPOINT
Today, there are more than 170,000 publicly
available charging ports across the United States
and Canada, according to the Alternative Fuels
Data Center (AFDC). At ChargePoint, we saw yearover-year port growth in North America increase
by 31% in 2023.4
At the end of 2023, drivers had access to:
286,000 activated ChargePoint ports
across the regions we serve
630,000 ports using the ChargePoint
app, including our roaming partners5
4 “AFDC,” U.S. Department of Energy, Jan. 2024
5 ChargePoint network, Jan. 2024
Video courtesy of Out of Spec Reviews
… and in Europe
According to European Alternative Fuels
Observatory (EAFO), there were over 380,000
public charging ports available to drivers across
the European Union and more than 30,000 in the
U.K. at the end of 2023.6 There was a 47% o
ov
ver
erall
all
incr
increase
ease in public char
charging
ging ports in the EU y
year
ear-7
over
er-y
-year
ear.
Did y
you
ou kno
know
w?
ChargePoint empowers our customers and
ecosystem partners to connect with drivers
when they want to charge. You can even
use the ChargePoint software platform to
run third-party hardware.
6 “EAFO,” European Commission, Jan. 2024
7 ChargePoint network, Jan. 2024
STATE OF THE MARKET | MYTHBUSTING | THE MARKET ECOSYSTEM | THE FUTURE OF MOBILITY | WHY CHARGEPOINT
Fleets lead the charge
STATE OF THE MARKET | MYTHBUSTING | THE MARKET ECOSYSTEM | THE FUTURE OF MOBILITY | WHY CHARGEPOINT
Commercial EV sales, including vans, trucks and buses for Ueets, are set to
top 1 million this year, according to BNEF. Today, 7% of light-duty vehicles
and 2% of medium- and heavy-duty vehicles sold are electric, a number that
is expected to increase signiTcantly in coming years.8 That’s especially true
in Europe, where stringent emissions mandates are driving electriTcation.
BCG predicts that commercial EV sales could top 50% there by 2030.9
While diesel bans and sustainability goals may be among the main reasons
Ueet leaders cite for the switch to electric today, a lo
low
wer ttotal
otal ccos
ostt of
owner
wnership
ship (T
(TC
CO) ccould
ould easily be the ttop
op motiv
motivaation ttomorr
omorro
ow. That’s
because fueling an EV is around a third of the cost of its fossil fuel
counterpart, while main
mainttenanc
enance
e ccos
osts
ts ar
are
e a whopping 40% les
lesss.10
Add to that longer vehicle lifespans and a more favorable brand experience
and those mandates begin to look less stick and more carrot.
GILLIG selected ChargePoint as a partner because of their
established and proven experience and for their leadership in
developing integrated solutions for electric vehicles. They have
helped ensure GILLIG’s customers have a smooth transition to
electric buses.
8 “4Q 2023 ElectriCed Transport Market Outlook,” BNEF, March 2024
9 “What the Shift to Zero-Emission Vehicles Means..,” BCG, March 2022
10 “How much does it cost to charge an electric car?,” EnergySage, Feb. 2024
Ben Gruna
Grunatt, VP of Product Planning and Strategy, GILLIG
Post Answer
Key highlights from this chapter
EV sales were up in 2023, growing 49% to 1.6 million vehicles in North
America, while European penetration reached 22% overall.
ChargePoint saw 31% growth in North America in 2023 to more than
170,000 public ports. In Europe, ther
there
ew
was
as a 4
47%
7% incr
increase
ease in public
char
charging
ging ports Y
YoY
oY.
ChargePoint empowers our customers and ecosystem partners to
connec
onnectt with driv
driver
erss when the
they
yw
wan
antt tto
o char
charge
ge. You can even use the
ChargePoint software platform to run third-party hardware.
Electrifying commercial Ueets helps companies meet sustainability goals
and mandates while oSering a signiTcantly lower total cost of ownership
than traditional vehicles.
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CHAPTER 2
Mythbusting
Pushing back on EV
misinformation
Inside this chapter:
- The demise of EV
EVss ...
- EV char
charging
ging m
myths
yths
- EV char
charging
ging m
myths
yths ccon
ontinued
tinued
- AC v
vs.
s. DC ffas
astt
- Key highligh
highlights
ts fr
from
om this chapt
chapter
er
The demise of EVs has been
greatly exaggerated
If you’ve read the headlines recently, it’s
understandable to believe that people simply
aren’t ready for EVs and that the e-mobility
revolution isn’t coming anytime soon. If you dig a
little deeper into those articles bemoaning the end
of EVs, though, you’ll discover a diSerent story.
STATE OF THE MARKET | MY
MYTHBUS
THBUSTING
TING | THE MARKET ECOSYSTEM | THE FUTURE OF MOBILITY | WHY CHARGEPOINT
vehicles,” you’ll learn that actual EV owners
interviewed for the story were more optimistic
than the skeptics cited in the article, with one
noting fuel sa
savings
vings of up tto
o $30
$30,,000 o
ov
ver Hv
Hve
e
year
earss. “I would not knowingly or intentionally go
back to a gas vehicle,” said another. 11
For instance, in a Washington Post piece titled
“Car shoppers aren’t electriTed by electric
So many myths abound, many spouted by people with an anti-EV agenda. The
truths are exhilarating and mind changing.
Dr
Dr.. Rick W
Walk
alker
er, retired EV enthusiast
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11 “Car shoppers aren’t electriCed by electric vehicles,” Washington Post, Feb. 2024
TEST YOUR E-MOBILITY IQ:
What’s the average uptime
of ChargePoint stations?
98%
75%
54%
Click Here for Answer
STATE OF THE MARKET | MY
MYTHBUS
THBUSTING
TING | THE MARKET ECOSYSTEM | THE
Myth #1: T
Ther
here’
e’ss not enough char
charging
ging
Aft
fter
er home
home,, wha
whatt’ss the mos
mostt
popular plac
place
e tto
o char
charge
ge??
ANS
ANSWER:
WER:
Workplace
A recent report from CBRE and
ChargePoint found that commercial
property owners and large occupiers are
installing EV charging stations as a crucial
amenity. Las
Lastt y
year
ear,, w
workplac
orkplace
e char
charging
ging
ses
sessions
sions gr
gre
ew ttwic
wice
e as ffas
astt as ne
new
w
ins
installa
tallations
tions, indicating an inability to keep
pace with rising demand.12
Ans
Answ
wer fr
from
om the pr
pre
evious page:
98%
In the U.S., the average driver only uses 16-18% of
their battery range per day,13 giving them ample
time (and miles) to top up with a L
Le
evel 2 A
AC
C
char
charger
ger while the
they’r
y’re
e sleeping, w
working
orking or
running err
errands
ands. Average driving distances are
even lower in the EU and UK.14
If you are on the road and do need a place to
charge, you can easily connect to our network
through our mobile app or the partner experience
of your choice (including Apple CarPlay, Android
Auto or your vehicle’s in-dash infotainment
system) and we’ll guide you to the nearest charger.
It’s probably closer than you think.
Myth #3: Hy
Hydr
drogen
ogen is be
bettter than
elec
electricit
tricity
y ffor
or po
pow
wering trucks
In the U.S., it costs between $4-6 to drive 100
miles in an EV vs. $30 in a hydrogen fuel cell
vehicle. Today, there are fewer than 60 hydrogen
fueling stations, most of which are located in a
single state (California).16
Unlike hydrogen fuel, electricity is safe, reliable,
cost-eSective and everywhere. With megawatt
charging now a reality, electricity looks to be the
future of fueling for most kinds of vehicles.17
12“EV Adoption Creates More Demand for Workplace Charging
Myth #2: EV
EVss ar
aren’t
en’t pr
prac
actical
tical in the ccold
old
Stations,” CBRE, May 2024
Don’t tell this one to Norwegian, Icelandic, Danish,
Swedish, Dutch or Finnish EV drivers. Their
countries — not exactly known for the warm
weather — all have the highest BEV adoption rates
in the world. Norway leads the pack with nearly
80% of all passenger vehicle sales in 2023 being all
electric. Iceland was second with over 58% market
share. None of the top 5 countries fell below
35%.15
13 “EV driving range study by state Cnds an overlooked stat,”
Recurrent, Feb. 2024
14 “Worldwide Daily Driving Distance is 25-50km,” Solar On EV, 2021
15 “Electric Cars Pass the Tipping Point to Mass Adoption in 31
Countries,” Bloomberg, March 2024
16 AFDC, “Hydrogen Fueling Stations,” Jan. 2024
17 ”ChargePoint Announces Three Megawatt Charging Architecture,”
ChargePoint, May 2024
Myth #4
#4:: F
Fas
astt char
charging
ging is the bes
bestt w
waay
to fuel an EV
True or F
False:
alse: EV
EVss ar
aren
en’tt pr
prac
actical
tical
for long-dis
long-distanc
tance
e rroad
oad trips
trips??
ANS
ANSWER:
WER:
False
The average battery electric vehicle (BEV)
range in the U.S. has more than
quadrupled since 2010. EV batteries keep
getting more powerful, enabling farther
driving ranges, faster charging times and
lower costs for drivers. EV drivers can now
wake up ready to hit any road, driving as
far as 516 miles in 2024 on a single charge.
And that distance will only continue to
grow year after year. With EVs and EV
batteries, the best is yet to come.
EV drivers know that charging a car is more like
plugging in a device than going to a gas station.
Over 80% of all EV charging happens at home or
at work, providing ample time to top up with Level
2 AC charging, which provides around 25 miles of
range per hour.
Also, aside from being more expensive, DC fast
charging delivers a lot of power and heat, which
can stress batteries more than AC charging.
Besides, charging while you live your life is almost
always the most convenient way to fuel an EV.
Working with ChargePoint has been
easy. The team was very supportive
throughout the entire process, helping
us get our chargers connected to the
network and conTgured for our
dealership.
Rus
Russell
sell T
Tabone
abone
Dealer operator and general manager, Fuccillo Hyundai
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AC vs. DC fast
EVs can reach a full charge from a Level 2 charging station in jus
justt a ffe
ew hour
hourss
or o
ov
vernigh
ernightt, depending on the vehicle type and battery size.
Over 80% of the charging infrastructure available in Europe is Level 2 AC. 18
The average session duration (time where energy is being actively
dispensed) on AC stations on the ChargePoint network was just over 3
hours in 2023.19
DC fast stations can char
charge
ge an EV tto
o 80% in as lit
little
tle as 20 minut
minutes
es, making
them a great choice during extended journeys or when you want to refuel and
get back on the road quickly.
At the beginning of 2024, around 26% of the public charging ports in North
America were DC fast charging, a 35% increase from the end of 2022.20
In 2023, the average amount of energy dispensed on the ChargePoint
network has increased by 35% since 2020 (mostly due to newer vehicles
with larger batteries).21
18 “EAFO,” European Commission, Jan. 2024
19 “ChargePoint network,” Jan. 2024
20 “AFDC,” U.S. Department of Energy, Jan. 2024
21 “ChargePoint network,” Jan. 2024
STATE OF THE MARKET | MY
MYTHBUS
THBUSTING
TING | THE MARKET ECOSYSTEM | THE FUTURE OF MOBILITY | WHY CHARGEPOINT
Post Answer
Key highlights from this chapter
Despite negative headlines, EV owners report beneTts over ICE cars
including signiTcant fuel savings.
Rising demand for workplac
orkplace
e char
charging
ging is outpacing the rate of new
EVSE installations.
Even though DC fast charging gets a lot of press, fas
astter isn’t alw
alwaays
be
bettter — overnight Level 2 AC charging is suVcient for most EV drivers.
Nordic countries, including Norway and Sweden, have the highest EV
adoption rates in the world, proving EVs are viable even in the coldest
temperatures.
Electricity is far more cost-eSective and available than hydrogen,
making it the future of fueling for heavy-duty vehicles.
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CHAPTER 3
The market
ecosystem
How e-mobility can
work for everyone
Inside this chapter:
- EV
EVss can beneHt all of us
- EV
EVss ar
are
e built ffor
or ho
how
w people liv
live
e ttoda
oday
y
- EV char
charging
ging is good ffor
or busines
businesss
- Key highligh
highlights
ts fr
from
om this chapt
chapter
er
EVs can beneTt all of us
STATE OF THE MARKET | MYTHBUSTING | THE MARKET E
EC
COSYSTEM | THE FUTURE OF MOBILITY | WHY CHARGEPOINT
Greenhouse gas (GHG) emissions from transportation ac
acccoun
ountt ffor
or 29% of all
GHG emis
emissions
sions in the U
U.S.
.S., making the sector the single largest contributor to
22
GHGs. Similarly, in Europe, transportation is also the single largest contributor
of GHGs, with nearly a quarter of all carbon emissions being tied to
transportation.23
A recent study from the Keck School of Medicine of USC found that for every
additional 20 zero emission vehicles (ZEVs) per 1,000 people, there was a 3.
3.2%
2%
24
dr
drop
op in the rraate of as
asthma-r
thma-rela
elatted emergency visits in certain zip codes.
We encourage people to travel as sustainably as possible, and
EVs just Tt right into that philosophy.
Laurie L
LeLack
eLack
Global Director, Corporate Real Estate and Risk Management, Citrix
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22 “Carbon Pollution from Transportation,” U.S. Environmental Protection Agency (EPA)
23 “Transport,” European Commission
24 “Study links adoption of electric vehicles with less air pollution and improved health,” Keck School of Medicine, Feb. 2023
Since 2007, ChargePoint
customers, partners and
drivers have enabled:
10B+ electric miles driven
2.2M+ metric tons of GHG
emissions savings
410M+ gallons of gas
avoided
EVs are built for how people
live today
STATE OF THE MARKET | MYTHBUSTING | THE MARKET E
EC
COSYSTEM | THE FUTURE OF MOBILITY | WHY CHARGEPOINT
Technology creates a cleaner, healthier, quieter and more
convenient driver experience.
Aside from instant torque and forward-thinking design, every BEV on the road
today has a major advantage over the supercars of yesteryear. It’s not under the
hood (where you’ll probably Tnd an extra trunk anyway); it’s behind the
dash. Today, soft
softw
war
are
e is winning o
ov
ver an en
entir
tirely
ely ne
new
w gener
generaation of car
en
enthusias
thusiasts
ts.
EV drivers can char
charge
ge wher
where
ever the
they
y ar
are
e — just like they do with all their other
devices. On road trips, apps and in-dash software route drivers to the most
convenient charging stops. As any current EV driver will tell you — the old model
of fueling isn’t just inconvenient; it’s misaligned with how we live our lives today.
Being able to show people not just that we have EV charging spots, but whether they are
currently available, and then enabling drivers to get in line if they aren’t — that just makes it
stickier for our clients.
JeG E
Eck
ckerling
erling
Chief Growth OVcer, SP+
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EV charging is good for business
Auto manufacturers and dealerships
Residential and commercial real estate
Including an in-dash experience that clearly and
eVciently gives drivers everything they need to
Tnd, pay for and track charging helps diSerentiate
auto OEMs’ electric models from competitor
oSerings.
EV charging is a valuable amenity that helps
attract and retain residents while incr
increasing
easing
pr
propert
operty
yv
values
alues at multifamily communities.
Developers can beneTt by achieving green
certiTcations and complying with the latest
building codes.
Dealerships oSering charging can attr
trac
actt mor
more
e
pot
poten
ential
tial buy
buyer
erss to their lots, while including
home charging in the sale provides a valuable
beneTt for drivers. Dealerships adept at quelling
new EV drivers’ concerns during this important
decision can help create customer relationships
that last a lifetime.
Retail, fueling & convenience and hospitality
By oSering EV charging, businesses can attract
customers to their locations. Custom branding and
integration with an organization’s loyalty programs
can promote customer engagement and
encourage repeat visits, helping tto
o put a busines
businesss
on the map for millions of EV drivers across North
America and Europe.
What’s important to us is availability,
communication and resolving any
issues we have. ChargePoint is always
reachable, takes issues seriously and
responds in a timely manner. We also
have regular communication cycles in
place. So, considering all that, I would
score our partnership with ChargePoint
at 10/10."
Bojan T
Tkkalec
Head of MOON Croatia
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EVs and the 30-minute retail economy
Companies across multiple sectors can
beneTt by providing charging for their EVdriving customers.
Because electricity is inexpensive
(compared with gas), pervasive, safe and
can be distributed wherever there is a plug,
it’s available to virtually any business that
wants to sell it or give it away to their
customers, employees or the public.
Due to the average dwell time of most EVs
(around 30 minutes), look for “charging
hubs” to become popular fueling
destinations in the coming years.
Post Answer
Key highlights from this chapter
Advanced software enhances the EV driver experience, while fueling is
as easy as plugging in any other device, enhancing a modern lifestyle.
OSering EV charging can attr
trac
actt mor
more
e cus
custtomer
omerss and create lasting
relationships for many types of businesses.
EV charging attracts tenants and increases property values for
multifamily communities and commercial real estate developers.
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CHAPTER 4
The future
of mobility
EVs are changing the world
for the better
Inside this chapter:
- EV
EVss can be good ffor
or cities
- EV
EVss ma
may
y impr
impro
ove health out
outccomes
- EV
EVss can be good ffor
or the ec
econom
onomy
y
- Key highligh
highlights
ts fr
from
om this chapt
chapter
er
EVs can be good for cities
More EVs have signiTcant beneTts for cities,
including reduc
educed
ed air and noise pollution
pollution, but
there are also other advantages.
For example, EVs can be integrated with
renewables like solar and wind power, helping
cities decr
decrease
ease their dependenc
dependence
e on ffos
ossil
sil fuels
and rresulting
esulting in a mor
more
e sus
sustainable
tainable ener
energy
gy grid
grid.
STATE OF THE MARKET | MYTHBUSTING | THE MARKET ECOSYSTEM | THE FUTURE OF MOBILIT
MOBILITY
Y | WHY CHARGEPOINT
Reducing dependence on imported oil also buSers
cities against price Uuctuations and supply
disruptions while increasing energy security and
stability.
Many countries and U.S. states, including the UK,
Canada and California, plan to ban the sale of new
diesel and gasoline vehicles by 2035. But some
cities, including Paris, Rome and Stockholm, are
getting a head start, barring diesel vehicles from
city centers beginning this year.
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STATE OF THE MARKET | MYTHBUSTING | THE MARKET ECOSYSTEM | THE
STATE OF THE MARKET | MYTHBUSTING | THE MARKET ECOSYSTEM | THE FUTURE OF MOBILIT
MOBILITY
Y | WHY CHARGEPOINT
EVs may improve health outcomes
A recent Harvard T.H. Chan School of Public Health
study found that “replacing gas-powered vehicles
with electric vehicles in cities could signiTcantly
reduce air pollution-related death and illness,”
enabling healthier communities and happier
citizens.25 Studies have also shown health beneTts
to reducing noise pollution, which, among other
things can aSect cognitive development in
children, leading to problems with learning and
memory. In fact, schools located in formerly noisy
environments may see improvements in the
academic performance of their students.26
Wha
hatt a diG
diGer
erenc
ence
e a car can mak
make
e!
When we think about the actions related to climate change, often it’s on a global
level, but the idea that changes being made at the local level can improve the
health of your own community could be a powerful message to the public and to
policy makers.
Erik
Erikaa G
Gar
arcia,
cia, PhD MPH
, The Keck School of Medicine
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25 “Increasing the use of electric cars could improve health outcomes,” Harvard T.H. Chan School of Public Health, 2021
26 “Noise and Health,” Harvard Medicine, Spring 2022
EVs can be good
for the economy
STATE OF THE MARKET | MYTHBUSTING | THE MARKET ECOSYSTEM | THE FUTURE OF MOBILIT
MOBILITY
Y | WHY CHARGEPOINT
Mass adoption of EVs could lead to substantial
public health cost savings due to reduced medical
expenses from pollution-related health conditions,
especially in lower-income and rural communities,
which often bear a disproportionate burden of air
and noise pollution. In fact, it
it’’s es
estima
timatted tha
thatt the
tr
transition
ansition tto
o zzer
ero
o emis
emission
sion v
vehicles
ehicles ccould
ould sa
sav
ve
over $
$11 trillion in public health ccos
osts
ts in the U
U.S.
.S.
alone in the coming decades, solely due to
reduced healthcare costs!27
The shift to EVs will help local economies by
creating new job opportunities in green energy
and the development and installation of charging
infrastructure. Additionally, fuel and maintenance
savings can increase consumers’ disposable
incomes, further stimulating economic growth.
27 “Study links adoption of electric vehicles with less air pollution and improved health,” Keck School of Medicine, Feb. 2023
28 “All-electric car and truck sales by 2035 would save $2.7 trillion...,” UtilityDive, April 2021
29 “Accelerated Energy Transition Can Add 40 million Energy Sector Jobs by 2050,” International Renewable Energy Agency (IRENA), Nov. 2023
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Post Answer
Key highlights from this chapter
Cities can reduce dependence on fossil fuels through integration with
renewable energy sources.
Transitioning to EVs could drastically reduce air and noise pollution while
decreasing physical and mental illnesses.
The mass adoption of EVs is projected to save over $2.
$2.7
7 trillion in
global healthcar
healthcare
e ccos
osts
ts by 2050, including $1 trillion in the U.S.
The shift towards EVs and renewable energy is expected to create 42
million jobs globally by 2050.
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CHAPTER 5
Why
ChargePoint
Connect with EV drivers
when they want to charge
Inside this chapter:
- We’v
e’ve
e built ffor
or in
intter
eroper
operabilit
ability
y sinc
since
e da
day
y1
- Making EV char
charging
ging rreliable
eliable
- Powering pr
progr
ogres
esss
waays Char
ChargeP
gePoin
ointt helps fuel suc
succces
esss
-3w
- Char
Charging
ging fforw
orwar
ard…in
d…intto the futur
future
e
We’ve built for
interoperability
since day 1
Whether you drive a passenger or Ueet vehicle,
and no ma
mattter y
your
our cconnec
onnecttor ttype
ype, charging
your EV should be easy. That’s why at
ChargePoint, we make a solution for every EV
make and model, even Tesla. We oSer native
NA
NACS
CS cconnec
onnecttor
orss and conversion kits for
STATE OF THE MARKET | MYTHBUSTING | THE MARKET ECOSYSTEM | THE FUTURE OF MOBILITY | WHY CHARGEPOINT
Level 2 AC and DC fast commercial solutions, as
well as our Home Flex product. At the center of
our interoperability eSorts — literally — is our oneof-a-kind advanced testing lab (colloquially known
as “the garage”) located at ChargePoint
headquarters in Campbell, California.
We perform in
intter
eroper
operabilit
ability
y ttes
esting
ting on-sit
on-site
e to
ensure our AC and DC charging platforms work
seamlessly (and tirelessly) with every vehicle on
the road today and tomorrow.
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Making EV charging reliable
STATE OF THE MARKET | MYTHBUSTING | THE MARKET ECOSYSTEM | THE FUTURE OF MOBILITY | WHY CHARGEPOINT
In 2023, we announced our new Network
Operations Center (NOC), an industry-Trst
initiative to improve EV charging network
reliability. With 24/7 pr
proac
oactiv
tive
e ssta
tation
tion
monit
monitoring
oring and predictive analytics, we plan to
leverage applied artiHcial in
inttelligenc
elligence
e to ensure
charger uptime and fast incident response.
ChargePoint was able to check all of
the boxes for our requirements but
most important to go the long haul
and meet our goals. There’s no better
people to maintain the equipment
than the people who built the
equipment. For as long as we want to
run the vehicles, which is typically 18
years, the charging provider needs to
be around.
Henry Luk
Lukasik
asik
Director of Maintenance, PSTA
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Video courtesy of Out of Spec Reviews
STATE OF THE MARKET | MYTHBUSTING | THE MARKET ECOSYSTEM | THE
Powering progress
STATE OF THE MARKET | MYTHBUSTING | THE MARKET ECOSYSTEM | THE FUTURE OF MOBILITY | WHY CHARGEPOINT
Celebrating a year of remarkable achievements with our customers and partners
ChargePoint became one of
the Hr
Hrsst EV charging
providers to receive FedRAMP
approval.
ChargePoint announced
availability of NA
NACS
CS solutions
for new and existing EV
charging deployments.
ChargePoint was named the
top EV char
charger
ger ne
nettworking
compan
ompany
y by Guidehouse
Insights.
ChargePoint and Airbnb
partner
partnered
ed to help property
hosts pr
pro
ovide EV char
charging
ging as
an amenity to their guests.
Mercedes-Benz opened its
Hr
Hrsst 400kW EV charging
station hub in the U.S. in
collaboration with
ChargePoint.
3 ways ChargePoint
helps fuel customer success
STATE OF THE MARKET | MYTHBUSTING | THE MARKET ECOSYSTEM | THE FUTURE OF MOBILITY | WHY CHARGEPOINT
Full-stack solutions
Network integration
Site host program
You can choose a complete solution that includes
in
intuitiv
tuitive
e soft
softw
war
are
e, ssta
tatte-of
e-of-the-art
-the-art har
hardw
dwar
are
e and
compr
omprehensiv
ehensive
e servic
services
es and support
support. We’re with
you every step of the way, from site design and
planning to energy management and proactive
monitoring.
You aren’t restricted to ChargePoint hardware,
though. Our uniTed software platform lets
businesses, e-mobility service providers (eMSPs)
and Charge Point Operators (CPOs) seamles
seamlessly
sly
in
inttegr
egraate with the ssta
tations
tions of their choic
choice
e.
QualiTed retail, fueling and convenience, quick
serve and hospitality properties can take
advantage of all the beneTts of oSering charging
— including per
personaliz
sonalized
ed br
branding
anding and plug-andpla
play
y in
inttegr
egraations with their own apps and existing
loyalty and business programs.
STATE OF THE MARKET | MYTHBUSTING | THE MARKET ECOSYSTEM | THE
Charging forward
… into the future
We hope you’ve enjoyed reading the 2024
Charging Forward Report as much as we did
creating it. Perhaps you learned a few things that
will inspire your own e-mobility journey. Our many
customers have discovered that what’s good for
the planet can also be good for business.
As EV adoption increases, so does the
need for charging infrastructure in
residences, workplaces, Ueet depots,
local destinations, retail fueling sites
and elsewhere. Networking platforms
connect and coordinate the needs of
EV drivers, Ueet managers, charge
point site hosts and operators, and grid
operators.
Michael A
Aus
ustin
tin
Senior Research Analyst, Guidehouse Insights
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STATE OF THE MARKET | MYTHBUSTING | THE MARKET ECOSYSTEM | THE FUTURE OF MOBILITY | WHY CHARGEPOINT
Post Answer
Key highlights from this chapter
Since 2007, ChargePoint has performed on-site interoperability testing
to make sure our char
charging
ging solutions w
work
ork with e
evvery EV on the rroad
oad.
The new ChargePoint Network Operations Center is an industry-Trst
initiative to ensure charger uptime and fast incident response..
ChargePoint celebrated several wins last year, including FedRAMP
approval and being named the ttop
op EV char
charger
ger ne
nettworking ccompan
ompany
y.
There are 3 ways to work with ChargePoint, including full-stack
solutions, network integration and a site host program.
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2024 Charging
Forward Report
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gepoint.
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