Amazon Health dashboard
2/5/2020
Account Health
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To sell on Amazon, you must adhere
to the below performance targets
and policies.
Help us reach you in the instance a
critical event occurs that affects your
ability to sell by entering your
emergency contact number here.
Report a violation of Amazon policies.
Customer Service
Performance
Product Policy
Compliance
Shipping
Performance
Target: 0 complaints or
Seller
Fulfilled
Fulfilled
by
Amazon
Order
Defect
Rate
0% 0%
333
2,165
Target:
orders
orders
under 1%
0 of
0 of
60
60
days
days
Order Defect Rate consists
of three different metrics:
Negati
ve
feedba
ck
A-to-z
Guarant
ee
claims
0%
0%
violations
Fulfilled by Seller and
Amazon
Suspected
Intellectual Property
Violations
0
Received Intellectual
Property Complaints
0
Product Authenticity
Customer Complaints
0
Product Condition
Customer Complaints
0
Product Safety
Customer Complaints
0%
0%
Seller Fulfilled
Late
Shipment
Rate
0%
0 of 234
orders
Target:
30 days
under 4%
0
Listing Policy
Violations
0
Restricted Product
Policy Violations
0
Customer Product
Reviews Policy
Violations
0
0%
Prefulfillment
Cancel
Rate
0 of 63
orders
7 days
Target:
under 2.5%
Valid
Tracking
Rate
100%
136 of 136
Target: over
95%
orders
30 days
View shipping eligibilities here
View details
FEEDBACK
https://sellercentral.amazon.com/performance/dashboard
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2/5/2020
Account Health
Charge
back
claims
0%
View details
0%
View details
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FEEDBACK
https://sellercentral.amazon.com/performance/dashboard
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