Mbadugha Chiemenam Anastasia

YOUR RELIABLE VIRTUAL ASSISTANT Mbadugha Chiemenam Anastasia Efficient | Organized | Professional About Me Hi! I’m Mbadugha Chiemenam Anastasia, a dedicated Virtual Assistant specializing in helping entrepreneurs, small business owners, and busy professionals manage their tasks efficiently. I provide support in admin management, email organization, scheduling, research, and customer service so you can focus on growing your business. My goal is to deliver reliable, detail-oriented, and results-driven assistance that makes your workday lighter and more productive. Services I Offer Customer Support: Handle customer inquiries via email or chat, provide timely solutions, track issues and follow up, maintain client communication records. Email Management: Organize and manage inboxes, respond to client emails promptly, set up automated replies and follow-ups, maintain contact lists. Additional Support: Calendar management, appointment scheduling, data entry, and file/document organization. Why Hire a VA? Save valuable time, stay organized, focus on your core business tasks, and improve productivity with the support of a dedicated Virtual Assistant. I help you reduce workload, streamline communication, and keep your operations running smoothly. Skills & Tools I use Skills Strong communication skills Excellent email management Customer support & problem-solving Time management & organization Attention to detail Data entry accuracy Multitasking & prioritizing Tools Email & Communication: Gmail, Outlook, WhatsApp Business, Slack Customer Support: Zendesk, Freshdesk, Hubspot Scheduling: Google Calendar, Calendly, Project Management:Trello, Asana, Monday.com, Clickup File Management: Google Drive, Dropbox, Microsoft Office Design: Canva Work Samples Email Management (Gmail) Reduced unread emails from 200+ to zero Calendar Management (Calendly) Scheduled and managed client appointments using Calendly, ensuring zero conflicts and timely reminders. Task Management (Trello) Organized and tracked tasks using Trello boards, lists, and cards to ensure timely project completion. Work Samples Project Management (Asana) Created and managed tasks in Asana to track project progress and meet deadlines efficiently. CRM Management (HubSpot) Managed client contacts and tracked interactions using HubSpot to support organized customer relationship management. Customer Support (Zendesk) Handled and resolved customer tickets using Zendesk, ensuring prompt and professional support responses. Testimonials / Feedback Anastasia is a dedicated and detail-oriented Virtual Assistant with hands-on experience in email management, customer support, and task organization. She is proficient in tools like Gmail, Trello, Asana, Calendly, HubSpot, and Zendesk, and consistently delivers work with professionalism and efficiency. She would be a great asset to any remote team. Vivian Oluchi Ozor, Founder, iWorkRemote How We Work Together Discovery Call A quick call to understand your needs, goals, and business priorities. Task Agreement & Onboarding We agree on tasks, timelines, and tools to ensure a smooth start. Daily/Weekly Updates Regular check-ins to keep you informed and aligned on progress. Smooth & Organized Workflow Tasks are handled efficiently with clear communication and structure. Let’s Connect! Thank you for stopping by my portfolio. I’d love to help you save time and focus on what truly matters. Let’s work together and make things happen! --LinkedIn:https://www.linkedin.com/in/mbad ugha-chiemenam-387b66234