Mayank Chugh

Mayank Chugh Senior Manager - Cloud Architect Summary Hands-on solution-driven IT professional with 20+ years of extensive experience as a consultant, solution architect, Security Designs, project manager, team lead, and senior engineer for multiple software development projects. Focus on pre-sales, product scoping & pricing, solution development, project management, release management, network engineering, and systems administration. Energetic and recognised for having excellent communication and problem-solving skills spanning multiple technical towers and global enterprises. Skills Project lifecycle management; Project manager supervision; Architecture Change Management; Migration Planning; Release management; Technical project planning; Project requirements analysis; Build technical teams; Technical documentation understanding; Solution Technical architecture (Application + Cloud); Security Designs/Patterns; Project scheduling and budgeting; Custom software development and database design; System migration/integration; Quality assurance Cloud Services: AWS, Azure; DevOps: Azure DevOps, GIT, Jenkins pipeline, AWS CI/CD pipeline, Ansible, Containers, K8S, Terraform; Languages: Java / J2EE, EJB, Spring Boot, JavaScript, Struts 1.x MVC, Python; Databases: Oracle, MySql; Reporting tools: iReport, Jasper Report; Version Control: GIT, SVN, VSS; Web Services: SOAP, Rest API Development; Management Tool: JIRA, Confluence; Maximo, Bugzilla; Machine Learning: Supervised Learning – Linear/Logistic Regression, Decision Tree, Random Forrest Tree; Operating Systems: Windows (XP, 10), Lunix and Ubuntu; Methodologies: Agile, Waterfall Model Relevant Experience Client: HSBC • • • • I worked on Robo Digital Advisory for iOS and Android mobile app development as Solution Architecture (API and Cloud) to gather and design project requirements by having multiple interactions, meetings, and walkthroughs with business leaders, users and architects to document Architect design, flowcharts, sequence diagrams as Software Design Document in Confluence. I successfully delivered Complete Cloud Applications Quantum API integration layer architecture for a new initiative for a global money project. Participated in Multiple Pre-sales assignments for providing Cloud Migration approach as SME for High availability, Fault-tolerant and resilience application to the client. As SME Looking after Lift and Shift Monolithic application migration of Java + Oracle RDS application to AWS. Also, Mentoring team in the right direction daily during scrum calls or separate sessions. Client: CHANEL • • Participated in Pre-sales activity for providing High availability, Fault tolerant and resilience application to the client. Working closely with delivery head, fellow Architects and other members for delivering complete IT solutions. Contributing as SME for application implementation and Azure cloud for accepted SLA, RPO and RTO. Client: Cathay Pacific Cargo Terminal & Asia Airfreight Terminal • • Education • • • Gathered project requirements (150+ of AAT and 35+ of CPSL) through interactions, meetings, and walkthroughs with potential application users and develop business requirements documents (BRD), functional requirements documents (FRD), and user mock-ups. Also, I created 55+ technical responses to Requests for Quotes (RFQs) for customers. I Provided winning solutions as part of the pre-sales team, which included responding to RFPs and RFIs from existing and prospective clients. Recently, involved in a proposal for the migration of Monolithic to cloud study. Conducted a few POCs for the same Participated in both pre-sales and post-sales activities, including establishing statements of work, responsibility matrixes, and overseeing the technical realization of solutions by delivery teams. Worked closely with executive sales teams to deliver quotes and full IT solutions in networking, computing, storage, and virtual cloud infrastructure. Also, Designed and developed projects: On-premise Storage move to AWS, OCR using AI Computer vision, AWS IOT using MQTT (pub/sub) for controlling Cold Box for warehouse cargo application. Monitor SLA and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation for 5 Web, 3 Mobile applications. Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients. Team Size - 4 - on-site resources, 4 - offshore resources. Successfully managed multimillion-dollar revenue accounts including focus on several Completed 15.5K days of works. I have managing releases during all phases of software development life cycle, from requirements analysis through system implementation for more than 2 enterprises projects. Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects. System development of RESTful API for having interface with HKIA. Key Result Areas Solution Architecture • A customer-centric leader with strong analytical, design and problem solving skills • Interacting with clients for business gathering, conducting system analysis to propose/finalise Infrastructure & Application design specifications. • Further conduct mockup interview with teams to discuss functional & Non-Functional requirement and Security aspects; also help in preparing high level design documents for the project; • I contribute teams as SME to the design, development, testing, troubleshooting and debugging during the process phases. • Reviewing design documents, code & approving results during for critical functionalities of the projects; identifying & highlighting risks and issues in project followed by appropriate escalation; providing postimplementation, application maintenance and enhancement support to the client with regard to the product / software application Production Deployment & Support • Managing product release and working in close coordination with Development, QA, BE (Business Experts) to plan post deployment support • Providing post deployment support till successful release; rendering deployment support statistics for reporting bugs, issues & possible precautions; driving project change orders, rollback and error logs for change analysis • Ensuring continual improvement to ensure excellence in delivery through metrics-based measurement process & define quality management principles, & processes • Holding review meetings to monitor progress of the project as per schedule / budgets and ensuring timely completion and delivery of the project to the client • Nurturing and deepening strong rapport with key stakeholders/partners/vendors for successfully establishing sound business relationships • Developing project baselines; monitoring & controlling projects with respect to cost, resource deployment, time over-runs and quality compliance to ensure satisfactory execution/delivery of the same Project Execution • Manage projects including planning and execution; implementing project plans within preset budgets and deadlines; performed on-site and offsite tasks within a project scoping document, including the design, specification, and integration of software products within various customer environments. • Monitoring project progress and outstanding issues; ensuring the quality and timeliness of the deliverables; reporting on the project’s progress • Interacting with stakeholders to analyse and evaluate system program needs • Understanding the customer’s needs and expectations and managing resources to achieve customer satisfaction, ensuring zero defect project deliverables • Conducting quality & security audits and preparing various project teams for external audits/certifications; interacted with pre-sales & sales teams in ensuring that new Request for Proposals (RFP) was properly planned for execution • Working closely with third-party vendors & contractors to manage & coordinate projects with the business units and other IT departments, where necessary • Provided overall leadership to the entire project team including managing deliverables of other functional team leaders Key Result Areas Project Execution • Manage projects including planning and execution; implementing project plans within preset budgets and deadlines; performed on-site and offsite tasks within a project scoping document, including the design, specification, and integration of software products within various customer environments. • Monitoring project progress and outstanding issues; ensuring the quality and timeliness of the deliverables; reporting on the project’s progress • Interacting with stakeholders to analyse and evaluate system program needs • Understanding the customer’s needs and expectations and managing resources to achieve customer satisfaction, ensuring zero defect project deliverables • Conducting quality & security audits and preparing various project teams for external audits/certifications; interacted with pre-sales & sales teams in ensuring that new Request for Proposals (RFP) was properly planned for execution • Working closely with third-party vendors & contractors to manage & coordinate projects with the business units and other IT departments, where necessary • Provided overall leadership to the entire project team including managing deliverables of other functional team leaders Solution Architecture Key Result Areas • A customer-centric leader with strong analytical, design and problem solving skills • Interacting with clients for business gathering, conducting system analysis to propose/finalise Infrastructure & Application design specifications. • Further conduct mockup interview with teams to discuss functional & Non-Functional requirement and Security aspects; also help in preparing high level design documents for the project; • I contribute teams as SME to the design, development, testing, troubleshooting and debugging during the process phases. • Reviewing design documents, code & approving results during for critical functionalities of the projects; identifying & highlighting risks and issues in project followed by appropriate escalation; providing postimplementation, application maintenance and enhancement support to the client with regard to the product / software application Production Deployment & Support • Managing product release and working in close coordination with Development, QA, BE (Business Experts) to plan post deployment support • Providing post deployment support till successful release; rendering deployment support statistics for reporting bugs, issues & possible precautions; driving project change orders, rollback and error logs for change analysis • Ensuring continual improvement to ensure excellence in delivery through metrics-based measurement process & define quality management principles, & processes • Holding review meetings to monitor progress of the project as per schedule / budgets and ensuring timely completion and delivery of the project to the client • Nurturing and deepening strong rapport with key stakeholders/partners/vendors for successfully establishing sound business relationships • Developing project baselines; monitoring & controlling projects with respect to cost, resource deployment, time over-runs and quality compliance to ensure satisfactory execution/delivery of the same Project Execution • Manage projects including planning and execution; implementing project plans within preset budgets and deadlines; performed on-site and offsite tasks within a project scoping document, including the design, specification, and integration of software products within various customer environments. • Monitoring project progress and outstanding issues; ensuring the quality and timeliness of the deliverables; reporting on the project’s progress • Interacting with stakeholders to analyse and evaluate system program needs • Understanding the customer’s needs and expectations and managing resources to achieve customer satisfaction, ensuring zero defect project deliverables • Conducting quality & security audits and preparing various project teams for external audits/certifications; interacted with pre-sales & sales teams in ensuring that new Request for Proposals (RFP) was properly planned for execution • Working closely with third-party vendors & contractors to manage & coordinate projects with the business units and other IT departments, where necessary • Provided overall leadership to the entire project team including managing deliverables of other functional team leaders Solution Architecture Key Result Areas • A customer-centric leader with strong analytical, design and problem solving skills • Interacting with clients for business gathering, conducting system analysis to propose/finalise Infrastructure & Application design specifications. • Further conduct mockup interview with teams to discuss functional & Non-Functional requirement and Security aspects; also help in preparing high level design documents for the project; • I contribute teams as SME to the design, development, testing, troubleshooting and debugging during the process phases. • Reviewing design documents, code & approving results during for critical functionalities of the projects; identifying & highlighting risks and issues in project followed by appropriate escalation; providing postimplementation, application maintenance and enhancement support to the client with regard to the product / software application Production Deployment & Support • Managing product release and working in close coordination with Development, QA, BE (Business Experts) to plan post deployment support • Providing post deployment support till successful release; rendering deployment support statistics for reporting bugs, issues & possible precautions; driving project change orders, rollback and error logs for change analysis • Ensuring continual improvement to ensure excellence in delivery through metrics-based measurement process & define quality management principles, & processes • Holding review meetings to monitor progress of the project as per schedule / budgets and ensuring timely completion and delivery of the project to the client • Nurturing and deepening strong rapport with key stakeholders/partners/vendors for successfully establishing sound business relationships • Developing project baselines; monitoring & controlling projects with respect to cost, resource deployment, time over-runs and quality compliance to ensure satisfactory execution/delivery of the same Project Execution • Manage projects including planning and execution; implementing project plans within preset budgets and deadlines; performed on-site and offsite tasks within a project scoping document, including the design, specification, and integration of software products within various customer environments. • Monitoring project progress and outstanding issues; ensuring the quality and timeliness of the deliverables; reporting on the project’s progress • Interacting with stakeholders to analyse and evaluate system program needs • Understanding the customer’s needs and expectations and managing resources to achieve customer satisfaction, ensuring zero defect project deliverables • Conducting quality & security audits and preparing various project teams for external audits/certifications; interacted with pre-sales & sales teams in ensuring that new Request for Proposals (RFP) was properly planned for execution • Working closely with third-party vendors & contractors to manage & coordinate projects with the business units and other IT departments, where necessary • Provided overall leadership to the entire project team including managing deliverables of other functional team leaders Cloud Projects & POCs è Storage S3, CLI - Cloud Computing on AWS On Premises File Storage to AWS S3 This design document provides the details of file upload Migration from WOS files storage to AWS S3 bucket logic. In-addition, This enhancement provides the capability to upload the image/document/video and store the files in AWS S3 Bucket instead of local drive. Skills and Tools - S3, AWS SDK (Java), awscli è CloudFormation | AWS CLI - DevOps Create web server instance in an AZ, Create Target Group, Create Load balancer Skills and Tools - Cloud Formation Template, AWS CLI è Moving & Deploying a Web App to AWS Fargate -- Containers & Microservices In the last decades, small and large enterprises have invested heavily in developing bespoke applications. Since these applications have been built and enhanced over a period of time, they are complex and any form of re-engineering to convert it to smaller, modular and independently hosted services is difficult. Managed Container Services from cloud providers allows predictable and reproducible packaging of such apps. This project moved & deployed a classical web app to AWS ECS containers. Skills and Tools - Docker, ECS, Load Balancer, Apache Tomcat è Building an Automated Business Process using Managed Services on a Public Cloud - Managed Services on AWS In the connected world, it is imperative that the organizations be interlinked with the customers and vendors. This process has been very sluggish, manual, batch-based and prone to failures. Such Integration design has lead to impaired decision making and delays in the detection of fraudulent actions. This project created an automated, event-based real-time process using managed cloud services that do not have these limitations. Services & Concepts - VPC, IAM, EC2, Athena, SQL, Programming etc. Skills and Tools - Athena, Dynamo DB, S3, SNS è Cassandra Setup | Master-less arch concepts - Big Data Management & Analytics on Cloud Install multi-node Cassandra cluster, induce failure, create a key space / table and access from the client. Skills and Tools - Cassandra, Bigdata è Cloud based file share and sync solution - Cloud Computing on AWS Implemented a cloud-based scalable and secure file share and sync solution using AWS services. The solution can be easily scaled up to run in your data center or on a public cloud, with its servers, storage etc. completely managed and controlled by your IT team in accordance with a company’s governance and security requirements. Skills and Tools - EC2, S3, RDS, ELB è Storage | Volumes, S3, CLI - Cloud Computing on AWS Add volumes to EC2 instance, migrate data from one volume to the other, write a CLI to upload documents to S3 from local machine. Skills and Tools - EC2, Volumes, S3 è EC2 | Multi AZ Deployment | Load Balancing - Cloud Computing on AWS Deploy multiple EC2 instances in different AZs and experiment with load balancing, target groups and understand the impact of instance failure Skills and Tools - Amazon EC2, Load Balancer Architecture Designs Architecture Designs DevOps CI/CD | Code Pipeline Automation - AWS CloudFormation; AWS CLI Container and Microservices Docker | Images, containers, scripts Deploying a web application to ECS Architecture Designs EC2 | Multi AZ Deployment | Load Balancing Storage | Volumes, S3, CLI Log aggregation| Quick data analysis Creating a file share & sync solution using ownCloud and AWS RDS | EC2 database program Building an Automated Business Process using Managed Services on a Public Cloud A customer-centric leader with strong analytical, design and problem solving skills Recognized as Certified Cloud solution architecture on Amazon Web Services (Solution Architect and Developer - Associate). Achievement oriented professional with excellent people management skills and proficiency to manage change with ease Proficient in design and architecture of business applications for global clients across multiple geographies from the stage of scoping & requirements definitions to user acceptance of final deliverables; specialisation in developing applications in Airline Cargo Domain Proven experience in Project Management including planning, designing, defining project delivery framework, project planning, financial management, time management, schedule development, resource management, project progress monitoring and delivery Keen planner and strategist with skills in identifying clients’ business process needs and conceptualising solutions to help them achieve their corporate goals; excellent track record of spearheading Service Improvement Programmes for minimising gaps in productivity, and effectiveness in Service Delivery Expertise in managing business demand by balancing client delivery, revenue growth and effective risk management; adept in setting effective goals aiming for better quality, high speed & efficiency Gained overseas exposure of working on client’s location in Hong Kong with domain specialization of developing applications in Air Cargo Recipient of various awards like Excellence Award in 2016, Technovator Award in 2011 and Excellence Award in 2016 Resourceful in leading diverse teams of professionals to new levels of success in cutting-edge markets & fast-paced environments; managed multi-cultural teams across geographies Projects Cargo Management System 3 (CMS3) Support and Maintenance • Client: Asia Air Freight Terminal, Hong Kong Warehouse Operating System (WOS) Support and Maintenance • Client: Cathay Pacific Services Limited, Hong Kong Mobile and Mobile Plus • Client: Asia Air Freight Terminal, Hong Kong Technology Refreshment of ACCS • Client: Asia Air Freight Terminal, Hong Kong