Margaret Ezuruike

PROFESSIONAL PORTFOLIO MARGARET EZURUIKE VIRTUAL ASSISTANT Here, you'll find a curated collection of my work that reflects my passion for Virtual Assistance and Customer Service. I strive to create impactful visuals that showcases my work. INTRODUCTION CONTENTS 1.ABOUT 2.EDUCATION 3.SKILLS AND EXPERTISE 4. TOOLS 5. PORTFOLIO 6. CONTACT ABOUT ME Organized and proactive Virtual Assistant with proven experience in administrative support. Skilled in calendar management, scheduling, and client correspondence. Experienced in managing multiple communication channels—including phone, email, and live chat— while maintaining professionalism and empathy. Proficient with digital tools for task and workflow management. Strong communicator with excellent customer service skills. Adaptable and reliable in fast-paced virtual environments. Committed to delivering high-quality results and meeting deadlines. Focused on helping clients stay productive and efficient. EDUCATION HND IN MASS. COMM ISO/IEC 10002:2018 CUSTOMER SATISFACTION MANAGEMENT (FOUNDATION) VIRTUAL ASSISTANT PROFESSIONAL COURSE HIGH IMPACT VIRTUAL ASSISTANT TRAINING PROGRAM SKILLS AND EXPERTISE 1 Phone ethics 2 Email Management 3 Calendar and inbox management 4 Microsoft office suite 5 Virtual meeting management 6 Google workspace As a Virtual Assistant, I have developed a diverse skill set that allows me to handle variety of calls, emails and live chats. Here are some of my key skills and areas of expertise: TOOLS PORTFOLIO VIRTUAL ASSISTANT These are screenshots of how I successfully delivered my work on Trello, Gmail and Monday.com Thank you for visiting, and I hope you find inspiration in my work! MARGARET EZURUIKE CONTACT INFORMATION --