Margaret Bassey

AsaCust omerSuppor tSpeci al i st , myr ol egoesbeyond si mpl yr es ol vi ngcust omeri nqui r i es . If ocusondel i ver i ng posi t i veexper i enc est hr oughpr oact i veengagement ant i ci pat i ngneeds, addr essi ngc onc er nsbef or et heyar i s e, andf ost er i ngst r ongcust omerr el at i onshi ps . Bypr i or i t i z i ngs at i sf act i on, Ihel pdr i vecust omerl oyal t yand c ont r i but et obusi nessgr owt h. Pr of i ci enti nCRM s of t war esuchasFr eshdesk, HubSpotCRM, I nt er c om, Ski l l edi npr oj ectmanagementt ool sl i keTr el l o, Monday. c om, Exper i enc edwi t ht eam c ommuni c at i onpl at f or ms, i ncl udi ngSl ack, Mi cr os of tTeams, andGoogl eChat .Wel l ver s edi nappoi nt ment s chedul i ngt ool sl i keCal endl yandAcui t ySchedul i ng. CRM t ool sar es of t war es ol ut i onst hatassi stbusi ness es i nmanagi ngi nt er act i onsandr el at i onshi pswi t hbot h exi st i ngandpot ent i al cust omer s . Il ever agepl at f or msl i keFr eshdesk, Zendesk, I nt er c om, andHubSpotCRM t ocr eat e, t r ack, pr i or i t i z e, andr es ol ve cust omersuppor tt i cket s, ensur i ngasmoot handef f i ci ent cust omerexper i enc e. Opt i mi z ewor kf l ows, boostef f i ci ency, andenhanc et eam c oor di nat i ont osuc c essf ul l yachi eve pr oj ectgoal s . Pr of i ci enti nTr el l o, Monday. c om, As ana, andmor e. Appoi nt ments chedul i ngt ool ssi mpl i f yt hepr oc ess ofor gani z i ngmeet i ngs, appoi nt ment sandc onsul t at i ons . Her ear es omeofmywor ks ampl esshowc asi ng howIef f i ci ent l yassi st edcl i ent si nmanagi ng t hei rs chedul es .