VIRTUAL ASSISTANT
MA. MONICA DE VERO
PORTFOLIO
ABOUT ME
PORTFOLIO
INTRODUCTION
Hello, I’m
Monica DeVero Service Satisfaction.Accuracy and Proficiency
those are my primary aims in rendering jobs to
every client that I will work for.
I’m confident with my Data Entry and
Customer Service skills.
I have knowledge in Google Suite. Good
Interpersonal skills and language proficiency.
I’m Hardworking and I can work under pressure
I am willing to accept any work to be offered.
Rest assured that I can do my best to provide you
with outputs that will suit your standards and
satisfaction.
ABOUT ME
TRIMEX INSTITUTE OF SCIENCE AND TECHNOLOGY
2009 - 2010
ASSOCIATE IN AUTOMATED OFFICE SYSTEM
MANAGEMENT
MY
EDUCATION
ABOUT ME
THINK POSITIVE AND POSITIVE
THINGS WILL HAPPEN
WORK EXPERIENCE
ASSISTANT STORE MANAGER
HARD DISCOUNT PHILIPPINES INC.
FEB 2024 -SEPT 2025
ENSURE TO DELIVER AN EXCELLENT CUSTOMER
SERVICE
PERFORM ADMINISTRATIVE DUTIES
ENSURE EVERYTHING IN THE STORE ARE
RUNNING AS IT SHOULD, WITH NO LAPSES
CASHIER / WAITRESS
AL QURUM FOODS LLC OMAN
FEB 2018 - JANUARY 2020
ENSURE TO DELIVER AN EXCELLENT CUSTOMER
SERVICE
PERFORM ADMINISTRATIVE DUTIES
ENSURE EVERYTHING IN THE STORE ARE
RUNNING AS IT SHOULD, WITH NO LAPSES
3RD IN COMMAND OFFICER
HARD DISCOUNT PHILIPPINES INC.
APRIL 2023 - JANUARY 2024
HANDLE RETURN AND REFUND IN A QUICK
AND EEFICIENT MANNER
ATTEND IMMEDIATELY TO CUSTOMER
CONCERNS AND COMPLAINT
ESCALATE CONCERN BEYOND PERSONAL
CAPACITY FOR PROPER ACTION.
SKILLS
PROFESSIONAL SKILLS
COMPUTER LITERATE
PROVIDE EXCELLENT CUSTOMER SERVICE
HIGH SENSE OF STANDARD IN PRODUCT QUALITY
PRODUCING WRITTEN INFORMATION AND REPORTS
PERSONAL SKILLS
FLEXIBLE AND ADAPTABLE
ADAPTIVE TO CHANGE AND TO MULTI TASK
A GOOD LEVEL OF WRITTEN AND VERBAL COMMUNICATION SKILLS
SPEAK FILIPINO AND ENGLISH
PROJECT
PORTFOLIO
BASIC GRAPHIC DESIGN
PROJECT
PORTFOLIO
VIDEO EDITING
TOOLS I USE
PLATFORM I USE
CONTACT
: --MA MONICA DE VERO
MONICA DE VERO
WORK WITH ME!