Social Media Management and Marketing
Social Media Management and Marketing Plan
Ma. Elah A. Mondelo
Type of Business: Online Bookkeeping and Services
Location: Philippines
Social Media Management Plan
1. Business Branding - Completed
2. Social Media Assessment and Planning
a. Facebook Page - To be created
b. Instagram - Completed
c. Twitter - Completed
d. LinkedIn - Completed
e. YouTube - Optional
3. Keyword Research - Completed
4. Social Media Creation and Optimization
a. Account Creation - For Completion
b. General Information - To be Optimized
c. Profile Picture/Logo - Completed
d. Cover Photo - Completed
e. Bio Information - To be Optimized
f. Website - To be Created
g. Header & Tagine - Completed
h. Hashtags
5. Social Media Content and Creation
> Content to be Posted
Photos
Videos
6. Social Media Content Management
a. Post Frequency - Every other day
b. Number of Post per Day - 1 to 2 times
c. Checking/Replying Comments - Every 1 hour(s)
d. Logo/Links
7. Social Media Interaction and Community Growth Management
a. Interact with related groups/communities/pages
b. Share relevant information about the services rendered
c. Conduct Relevant surveys/polls
8. Interactions
a. Public/Shareable
b. Request for Feedback
c. Experience/Service Ratings
d. Generate Automated Greeting Messages
9. Insights
> Account Creation
Keyhole
Hootsuite
Twitter Counter
Tweet Reach
Social Media Marketing Plan
1. Identifying the Target Market
a. Gender
b. Age
c. Community Group
d. Geographical Location
e. Defined Market Sectors
2. Creating A Marketing Plan
a. Executive Summary
b. Setting of Data Driven Goals
c. Ideal Customer Profile
Gender
Age
Location
Income
Short-term/Long term Business Goals
Respective Sectors
Primary use of Social Media
d. Content Calendar
i. Weekly Content
ii. Best Time to Post - twice a week
e. Research Competitors
Division of Competitors
Social Media Strategy
Semiannual Growth
Market Capital
Marketing Tactics
i. Blog/Content Marketing
ii. Social Media Marketing
iii. SEO Marketing
SWOT Analysis
Set of Accurate Key Baseline and Metrics
Reporting Guidelines
3. Brand Awareness
a. Custom Hashtags
b. Display Ads
c. Consistent Posting in All Accounts
d. Collaborations and Partnerships
e. Infographics
4. Promoting Products and Services
a. Google Business Promotions
b. Email Marketing
c. Blog Post
d. Client/Customer Reviews
e. Social Media Posts/Ads
5. Marketing and Advertising
a. Organic
b. Paid
6. Networking
Relevant Sites, Communities, Groups, and Pages
7. Monitoring and Evaluating Campaigns
a. Creating Metrics
b. Comparative Social Analytics Tools such as HubSpot, Keyhole
c. Reports
8. Engagements
a. Video and Email
b. Survey and Polls
c. Messenger Bots
d. Calculation and Infographics
9. Insights
a. Social Media Marketing Tools
Keyword Planner
Google Trends
Hootsuite