Lucky Onome Omotuwa

Virtual Assistant Portfolio Lucky Onome Omotuwa Virtual Assistant | Email Management | Scheduling | Customer Service Relations Contact Information - | -- ■ ■ Profile Summary An organized and proactive Virtual Assistant with strong expertise in Email Management, Scheduling, and Customer Service Relations. Dedicated to helping professionals and businesses stay efficient, organized, and client-focused. Email Management • Proficient in managing and organizing professional email accounts across multiple platforms (Gmail, Outlook). • Experienced in applying filters, labels, and folders for job-related alerts (e.g., SEEK, Indeed). • Skilled in handling job applications, professional communication, and timely responses. • Organized inbox management for improved productivity. Scheduling & Calendar Management • Skilled in managing calendars across global time zones (UK, USA, South Africa). • Experience scheduling client meetings, team meetings, and interviews. • Expertise in Google Calendar and online scheduling tools. • Ensures reminders and follow-ups for seamless workflow. Customer Service Relations • Strong communication skills in handling client inquiries and support requests. • Experienced in drafting professional responses and ensuring customer satisfaction. • Knowledgeable in using CRM tools and maintaining positive customer relations. • Dedicated to problem-solving and creating a smooth customer experience. Key Skills Email Management Scheduling Customer Service Tech Tools Inbox organization, job alerts, communication handling Google Calendar, client meetings, global time zone management Client communication, support, CRM knowledge Gmail, Outlook, Google Calendar, CRM, MS Office, Job Boards With proven expertise in email management, scheduling, and customer service, I help businesses and professionals stay organized, efficient, and client-focused. I am ready to bring these skills to your team.