Lesther Neal A. Arante

Lesther Neal Arante Virtual Assistant I help Busy Small and Medium Business Owners Work on their Online Task so they can Focus on What Matters Most". Contact Phone - Email - Experience 2017 - 2018 Convergys / Concentrix Call Center Agent My Role there was Agent I handled customer service representatives and sales, and we also catered to customer delivery updates on their orders Address 2nd St. Canjulao LLC, Cebu 2022 - 2022 F2 Global Logistics / MCIAA Room 11 Galco Building Education 2022 Bachelor in Science in Customs Administration University of Cebu Lapu-Lapu & Mandaue 2018 Information Technology University of Cebu Lapu-Lapu & Mandaue Expertise Microsoft Video Editing Social Media Manager Virtual Assistant Logistics Management Bookkeeper Operation Assistant I was Operation Assistant in that company my rule there was Date entry, Managing client accounts, handling shipments from point A to point B submitting files to customs, receiving documents from the supplier, and also releasing goods/shipment this company helps me to improve my knowledge about logistics and learned a lot about supply chain 2023 - 2023 Sykes / Sitel Call Center Agent My role as an Agent in Sykes is a customer service representative and handling booking customers for their lodging hotel and assist problems, issuing refunds if necessary Here are some of task I'm capable of doing... Creating Social Media Images (Poster, Memes) Managing Email campaigns (Mailchimp) Managing Linkedin Profile Account Prepare presentation for prospective clients (Powerpoint) Build engagement and Trust via Social media platforms Manage YouTube accounts (edit videos, create thumbnails, insert Captions, write descriptions). Gather data for Efficient Business Strategy and Description Making Improve Customer Relations (Customer support, Refunds, etc) Data Entry Assistance in Reconciling Bank Language Reference English Raymon Caburatan Chad Godoy Tagalog Trainer, Convergys Coach Phone:- -