Laura Selleck

SALES TRAINING Our Approach Most sales training available today hasn’t changed much since the door-to-door selling era of the 1950s. Cold calling, telemarketing, and manipulative talk tracks just don’t work today. Our approach blends timeless principles with effective technique. The result is a leadership sales process that helps prospects not only to buy, but to trust and refer. Monumental Results Stronghold’s success speaks for itself. Our average client boasts of double digit sales growth, while many have seen monumental gains. Our clients not only increase revenue, but enjoy smoother processes, improved tracking, clearer focus and increased motivation. We train your team to sell on purpose and with purpose, resulting in clients who not only buy from you, but then help sell on your behalf. MANAGEMENT TRAINING Accountability Matters Almost every business in the modern age struggles with effective communication and accountability. It has been our privilege to help many management and leadership teams create environments that are productive, motivational and disciplined. CUSTOMER SERVICE TRAINING Values Count To have great service you must believe in great values. We help organizations communicate their core values in ways that resonate with their customers to create brand loyalty and trust. A Memorable Experience Every interaction with a customer, whether it is solving a problem, completing a transaction, or simply providing guidance, ought to be remarkable. It is rare in today’s marketplace to find businesses that consistently provide memorable experiences that exceed expectations. Those that do reap the rewards of customer loyalty, increased revenue and referrals. That’s because exceptional service is what every customer wants! Most service teams have the talent, but struggle with implementation. We specialize in developing service teams that exceed expectations no matter how challenging the customer or environment may be. TESTIMONIALS “Stronghold Training has helped my business grow exponentially. The intense training targeted on achieving goals, managing time and networking has increased profits by over 100% this year! “ “Our staff leadership team has more structure, increased accountability, clearer communication and we all sleep much better at night knowing Stronghold is helping us better serve our members.” “Stronghold hasn't slowed down their effort and passion each week to enrich our company. Their services and training have taken our team and business to the next level of professionalism and customer service. ” HIRE SMART. TRAIN WELL. LEAD WITH PURPOSE. We specialize in executive coaching, corporate training, hiring and on-boarding processes, strategic organization, management consulting and keynote speaking. We also offer customized in-house training specially designed to meet your specific business needs, be it sales, management or service related training. “Stronghold under promises and over delivers ” THOM PIRONE Corporate Office: Clearwater, FL e.-o- WWW.STRONGHOLDTRAINING.COM