Judith Chinonye Akuazaoku

Work Portfolio ABOUT ME WORK SAMPLE SKILLS TOOLS SERVICES Hello, My Name Is Judith I am a professional Virtual Assistant/Customer Support freelancer with over 3 years of experience in supporting executives, individuals, business owners, and Startup founders to improve their work life, productivity, and render outstanding customer support. Being productive and efficient in your business is a must, and to achieve this, it is important to delegate tasks to someone diligent and skillful. Work Portfolio ABOUT ME WORK SAMPLE SKILLSTOOLSSERVICES Let's take a look at "WHY YOU SHOULD HIRE ME" Work Sample 1 • Lead Generation • Data Entry In the work sample below I helped different clients generate leads of people, and Organizations. When you need to make research about products, services, or even places and businesses. This is where I come in, I conduct your online research, gather data, and update them finely into a spreadsheet. Viola! We have our leads! Some of my projects for web design are made for clients. Work Portfolio Some of my projects for web design are made for clients. Work Portfolio Work Sample 2 • Email Writing • Email Management Work Portfolio Sometimes reading and responding to all your email takes away so much of your time, sometimes you struggle to deal with filtering the important ones you need to respond to. Below is the example of how I helped Business owners and busy clients manage their emails. Work Portfolio Work Sample 3 • Project Management Work Portfolio Below shows how I worked with Airtable, Asana and Basecamp to manage projects of University Alumni donations, and Podcast transcription project. Work Portfolio Work Sample 4 •Scheduling/Calendar Management • Appointment Setting Work Portfolio As a business owner you want to stay ontop your daily schedules, making sure you don't miss important appointments. Here is how I will handle them. Work Portfolio Work Sample 5 • Accounting •Bookkeeping • Invoicing Work Portfolio In the image below I made use of Xero, Airtable, and Quickbooks for invoicing and account management. I will make use of these tools to help you save time and streamline your invoices and bills. Work Sample 6 • Social Media Management • Posts Engagement I managed business and personal social Media pages, responding to inbox messages and engaging on posts. As a business owner, you need your business to be seen on social media and you wouldn't want to leave your customer's messages unread. This is why you should hire me. Work Portfolio Work Sample 7 • Audio Transcription • Minute Taking Below is a sample of my work with a podcast agency, where I handled transcribing Audio and Video recordings, making sure there are no grammar errors, and all sentences synced with the voice. I also helped my clients attend meetings, and take meeting minutes, making sure no important topics or points were missed out. Work Portfolio Work Portfolio Work Sample 8 • Database Management Work Sample Below Is an example of how I managed database of 5000 university alumni on Airtable, constantly updating their informations every week. Work Sample Work Experience • Customer Service -I handled 90+ calls daily, including signing up new customers and retrieving customer data. -I Provided basic technical support for clients on a wide range of company's products and services. -Attained to customers inquiries and complaints. Performed Cold calls to prospective clients. -Handled Chat support and email correspondence. work portfolio PROFESSIONAL SKILLS Customer Support Tech Savvy Email Support Social media Management Skills Project Management Organization/Prioti zation Decision making Communication Scheduling File Management Online Chat Support / Cold calling Time Management WORK TOOLS Communication Tools Project Management Tools Portfolio Slack, Microsoft teams, Clickup, Telegram, Google Chat, Zoom and Intercoms. Basecamp,ProofHub, Zoho, Trello, Jira, Asana, Monday.com, Wrike, Hubstaff, sproutsocial, Zendesk, klaviyo, Airtable, Canva and Clickup. MY SERVICES Virtual Assistance Email Management Project Management Services Customer Service Lead Gen/Data Entry Calendar Management Social media Management Audio Transcription Scheduling LET'S WORK TOGETHER Email:-LinkedIn: https://www.linkedin.com/in/judithakuazaoku-86494a79