Jierolyn Joy Abitan

Jierolyn Joy Abitan VA ADMIN| CUSTOMER SUPPORT | MARKETING RESEARCH Hi, I’m a dedicated Virtual Assistant with experience in customer support, admin tasks, and marketing research. I enjoy helping businesses stay organized, handle customer needs, and keep daily operations running smoothly. I’m detail-focused, easy to work with, and quick to learn new tools. My goal is to provide reliable support that makes work easier for my clients. Services I offer Customer Support Virtual & Admin Assistance Daily administrative support Email management and organization Calendar management and scheduling File organization (Google Drive, Docs, Sheets) Data entry and database management Task tracking and follow-ups Handling customer inquiries via email, chat, and tickets Order processing and tracking Returns, refunds, and record management CRM updates and customer database management Problem-solving and providing timely solutions Marketing Research Market and competitor research Lead generation and data collection Online research and information gathering Organizing research data in spreadsheets Preparing simple research reports and summaries Skills Virtual Assistance & Admin Support Customer Service & Support Order Processing & Tracking Data Entry & Database Management Market & Competitor Research CRM Management Email & Calendar Management Task Management & Reporting Tools I Use Work Samples Organized competitor and keyword research to provide actionable insights for client marketing strategy. Clients Feedback Let’s Work Together - Negros Occidental, Philippines - Jierolyn Joy Virtual Assistant Customer Support Email me to get started!