Certificate of Completion
Congratulations, Jadran Rico
De-Escalating Conversations for
Customer Service
Course completed on Jan 31, 2022 at 10:13AM UTC
By continuing to learn, you have expanded your perspective, sharpened your
skills, and made yourself even more in demand.
Head of Content Strategy, Learning
LinkedIn Learning
1000 W Maude Ave
Sunnyvale, CA 94085
Instructional Delivery Method: QAS Self Study
In accordance with the standards of the National Registry of CPE Sponsors, CPE credits have been granted based on a 50-minute hour.
LinkedIn is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing
professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the
acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National
Registry of CPE Sponsors through its web site: www.nasbaregistry.org
Field of Study: Personal Development
Program: National Association of State Boards of Accountancy (NASBA) | Registry ID: #140940
Certificate No: AcyLu4Z-SxVLLPE5FU2wRGQlWMMZ
Continuing Professional Education Credit (CPE): 1.40