Hassana Odion Isiaka

MY PORTFOLIO TABLE OF CONTENTS 1.About Me 2.Professional Experience 3.Skill Highlights 4.Work Samples 5.Conclusion HASSANA ISIAKA Result-driven Virtual Assistant and Customer Support specialist with two years’ experience in providing exceptional customer support and administrative/executive assistance to professionals. Experienced at managing a wide range of tasks, including scheduling, correspondence, data entry, and customer inquiries, ensuring seamless operations for clients. Committed to enhancing business productivity with a focus on efficiency, attention to detail and customer satisfaction through reliable and proactive service. PROFESSIONAL EXPERIENCE VIRTUAL ASSISTANT Keller Williams First Choice Realty Johnson City, USA October 2024 - Present CUTOMER CARE REPRESENTATIVE Digital IT Support July 2022 - Sept 2024 SKILL HIGHLIGHTS Administrative Assistance Customer Support skill Executive Assistance CRM Tools (HubSpot, Freshdesk, Zendesk, Intercom Calendar Management Email/Chat Support Email Management Google Workspace Data Entry & Management Microsoft Office Suite Scheduling & Appointment Setting Canva Design Travel and Booking Arrangement Writing & Research skills Project Management Tools (Trello, Asana, ClickUp, Monday.com) ee SA tin M g Ag P en LE da PR OJ EC T M 1 O S nl A in M e Re P se ar L ch E PR OJ EC VA T 2 PR OJ E Ca C le nd T S ar A M an ag M em P en L t E 3 y.c o m ) PR Pr O J oje E ct C M an ag T S em A en tT M oo l (M P L on E da 4 o) PR OJ Pr oje E C ct M an T ag S em A en M tT oo P l (T L re E ll 5 r) da PR Ap O po J int E m en C T tS et tin SA g( Go M og P le Ca LE len 6 PR OJ EC T Da S ta A En try M PL E7 PR OJ EC Em T ail S M an AM ag em P en L t E8 PR OJ EC T Tr av S el A Sc M he du PL le E9 PR O Re so J lvi ng EC aC T us S to m A er M ’s Tic P ke L to E nI nt 1 er 0 co m PR OJ Tic E C ke T tC re at SA ion on M Hu P L bs po E t 11 CONCLUSION I am confident that my expertise in virtual assistance and customer service will add value to your business. I am dedicated to providing reliable, detail-oriented support to help streamline your operations and ensure customer satisfaction. Let's work together to achieve your goals and take your business to the next level.