God'schoice Amede

TEMPLATE 1: When Customer Asks About Their Order Template: Subject: Order Status Update - [-] Dear John Max, Thank you for contacting Glow in Print regarding your order. I understand you would like an update on your order [-]. Let me help you with this right away. Your order is currently being prepared and will be shipped within 2 business days. Once your order is shipped, you will receive a tracking number via SMS and email so you can follow your package's journey to you. If you have any other questions or concerns, please don't hesitate to reach out to us. We're here to help! Thank you for choosing Glow in Print. Best regards, God'schoice Amede U. Virtual Assistant to Joyce Oladeji Glow in Print Phone: - Email:-Website: www.glowinprint.com.ng TEMPLATE 2: When Customer Asks If Item Is Available Template: Subject: Product Availability - Clothing Dear Rita Wan, Thank you for your interest in our Clothing Great news! This item is currently available in the following sizes: [l, xl, xxl, xxxl]. The price ranges from N15,000 and above depending on the size you're going for. To place your order, you can reply to this email with your preferred size and delivery address, or send us a WhatsApp message at - Thank you for choosing Glow in Print. We look forward to serving you! Best regards, God'schoice Amede U. Virtual Assistant to Joyce Oladeji Glow in Print Phone: - Email:-Website: www.glowinprint.com.ng TEMPLATE 3: When Customer Wants to Return/Exchange Template: Subject: Return/Exchange Request - Order [-] Dear Kenneth Riche, Thank you for contacting us regarding your recent purchase. I understand that you would like to return/exchange your [-], and I'm here to help make this process as easy as possible for you. Our Return/Exchange Policy: - Returns/exchanges accepted within 7 days of delivery - Items must be in original condition with tags attached - Customer covers return shipping costs Next Steps: 1. Please send us photos of the item via WhatsApp [-] 2. We will provide you with a return address 3. Once we receive the item, we will process your [refund/exchange] within 3-5 business days I sincerely apologize for any inconvenience caused. Your satisfaction is very important to us, and we want to make this right. Please let me know if you have any questions about this process. Best regards, God'schoice Amede U. Virtual Assistant to Joyce Oladeji Glow in Print Phone: - Email:-Website: www.glowinprint.com.ng