Glory Nwolu

My Portfolio NWOLU GLORY CHINENYE Virtual Executive Assistant|Social Media Manager|Content Creator|Customer Service Representative Bringing Organisation, Clarity, Creativity and Ease To Your Everyday Business Tasks About Myself Hi, I’m Glory, a dedicated and detail-oriented Virtual Assistant with over 8years of hands-on experience in administrative tasks, customer service, content creation, and social media management. I help busy professionals stay organized, meet deadlines, and provide excellent client experiences. With a background in business administration, real estate, entrepreneurship, and digital marketing, I bring a unique mix of efficiency, creativity, and professionalism. Whether it's organizing your inbox, managing your calendar, creating content, or engaging your audience, I get the job done with a smile and a solution. Introduction Welcome to my portfolio! Here, you'll find a curated collection of my work that reflects my passion for helping organisations stay ontop of their game and creative expression. With a strong belief in the power of creativity to communicate ideas and evoke emotions, I strive to help busy professionals stay organised and get the job done so they woudn`t Skills and Expertise 1 Social media management 2 Administrative support 3 As a virtual executive assistant, I have developed a diverse skill set that allows me to tackle a variety of projects with creativity and precision. Here are some of my key skills and areas of expertise: Customer support As a virtual executive assistant, I have developed a diverse skill set that allows me to tackle a variety of projects with creativity and precision. Here are some of my key skills and areas of expertise: 4 Basic video editing 5 Content creation 6 Basic graphic design(Canva) Portfolio Overview Welcome to my virtual portfolio, a curated collection that showcases my diverse skills, creativity, and experience across various disciplines. This portfolio reflects my journey as a virtual assistant, highlighting projects that demonstrate my ability to blend aesthetics with functionality. Services I Offer Administrative Support 1. Email & communication management 2. Calendar & Scheduling 3. Data entry & Google Docs/Sheets formatting 4. File organization & task management Customer Support 5. Meeting scheduling & reminders 1. Client communication & inquiries(email & WhatsApp) 6. Client & team co-ordination 2. Managing CRM tools (basic experience) 3. Complaint resolution and follow-ups 4. Live Chat/WhatsApp Management 5. Feedback & support tickets 6. Order/service support Services I Offer Social Media Management 1. Creating and scheduling content 2. Writing & creating copy or captions and posting across platforms 3. Managing Campaigns,Meta Business Suite & Planoly Content Creation 4. Engagement & Community Management 1. Content Ideation & Strategy 5. Social Media Analytics & Report 2. Visual Content Creation 6. Platform Specific Support 3. Content Planning & Scheduling 4. Performance Review 5. Campaign/Promo Support 6. Content Calendar Services I Offer Other Skills Tools I Use 1. Canva 12. Fireflies AI 2. CapCut 13. WPS Office 3. Grammerly 14. Business Suite/Meta Ads 4. Google Workspace 15. Photo Collage 4. Video Creation 5. Zoom/Google Meet/Eshare 16. Telegram 5. Copy Writing 6. Planoly 1. Basic Video Editing With CapCut 2. Canva Designs(flyers, presentation) 3. Google Drive Organisation 6. Microsoft Office(word, excel, powerPoint) 7. Gmail 8. Slack 9. WhatsApp Business 10. Google Calendar/Docs/Sheets/Slides/Drive/Forms 11. ChatGPT My Experience Social Media Manager Landview Property Investment Ltd - sep 2023 - Present Social Media Manager Bumbu Automotive Services - feb 2024 Present 1. Created engaging content calendars for multiple real estate estates 1. Created & posted engaging content across multiple platforms 2. Managed Meta Business Suite for scheduling and community engagement 2. Managed & schedule content campaigns and community engagement 3. Wrote captivating scripts, captions, and promotional materials 3. Wrote captivating scripts, captions, and promotional materials 4. Handled inquiries via WhatsApp, email, and social media 4. Handled inquiries via WhatsApp, email, and social media 5. Created video content for marketing & managed campaigns 5. sourced out potential clients and investors My Experience Administrative Assistant D-Precise Medical Laboratory - 2020 - 2021 Social Media Manager Founder- Nenyeglo Hairs - 2021 -Present 1. Managed patient records and appointment schedules 2. Provided front-desk administrative tasks support and coordinated 1. Manage customer orders, communication, and fulfillment daily 3. Handled customer feedback and responded to client inquiries professionally 2. Create marketing materials using Canva & CapCut 3. Handle customer service and product inquiries via social media and WhatsApp 4. Closed deals and handled logistics Some Of My Work Basic Graphic Design(Canva) Customer Support/Group Admin Thank you for visiting! Ready to make your business smoother and more organized? Let`s work together! Nwolu Glory Chinenye Contact Information Lagos, Nigeria