Future Godpower

MONTHLY BUSINESS REPORT FOR DIVINE FASHION HUB Client Name: Divine Fashion Hub (Lagos) Month: February 2026 SUMMARY The business experienced moderate growth in February, with increased customer engagement on Instagram and WhatsApp. Sales improved slightly compared to January, mainly due to consistent posting and promotional offers. ACHIEVEMENT Gained 850 new Instagram followers Sold 120 fashion items (dresses, bags, and shoes) Increased WhatsApp inquiries from 150 to 280 Ran a Valentine’s promo that boosted weekly sales CHALLENGES Delay in delivery due to logistics issues Some customers complained about late responses Low engagement on Facebook page KEY METRICS Revenue: ₦620,000 Total Orders: 120 New Customers: 75 Returning Customers: 45 Instagram Growth: +850 followers ANALYSIS The Valentine’s promotion played a major role in increasing sales, especially for dresses and accessories. Instagram remained the strongest platform due to regular posting and use of reels. However, delayed responses to customer messages affected conversions. Logistics issues also led to delivery delays, which may impact customer satisfaction. RECOMMENDATIONS Respond to customer messages within 1 hour Post consistently (at least 4–5 times per week) Focus more on video content (Reels) Use reliable dispatch riders within Port Harcourt Run targeted Instagram ads to reach more customers CONCLUSION February showed positive growth for the business, especially in customer engagement and sales. With improved customer service and better logistics, the business can achieve higher sales in the coming months.