Flict Patrick Talatala Mortera

Flict Patrick Welcome, and thank you for taking the time to view my portfolio. I am Flict Patrick, a proud graduate of the School of Virtual Assistant (SOVA). With the skills and training I have acquired, I am prepared to support businesses across diverse industries. My commitment is to consistently over-deliver, communicate with clarity, meet deadlines, and contribute meaningfully to the success of my clients. Flict Patrick I am dedicated to providing reliable and results-driven support that helps businesses thrive. From managing administrative tasks and boosting social media presence to handling e-commerce and assisting with financial operations, I deliver excellence with a strong focus on client satisfaction. My goal is to be a trusted partner in your success, offering tailored virtual assistance that enhances efficiency, strengthens your brand, and supports longterm growth. Your strategic partner in business excellence WELCOME About Me Skills and Expertise Proactive problemsolving and troubleshooting Excellent organizational and time management abilities Email management, scheduling, and data entry Strong communication and interpersonal skills Attention to detail and accuracy Services Offered 1. Administrative Support Manage office duties including email and calendar management, data entry, file organization, meeting coordination, and correspondence. Maintain organization and simplify work processes to increase productivity. 2. Social Media Management Organize social media content, create posts people enjoy, plan posting schedules, manage accounts, answer comments, and measure performance. Build brand visibility and engage with the right customers. 3. Content Creation Write high-quality content like blog posts, articles, emails, and web pages. Research topics, write engaging copy, and optimize for search engines. Create interesting and useful content that attracts and retains readers. 4. Customer Support Respond to customer questions with timely, helpful answers via email, live chat, and social media. Prioritize problem-solving, maintain customer satisfaction, and foster positive long-term relationships. 5. Email Marketing Plan and carry out email marketing campaigns through platforms like Mailchimp or Constant Contact. Write effective email content, sort audiences into specific groups, monitor engagement data such as opens and clicks, and evaluate campaign success. 5. Financial Management Keep track of invoices, record expenses, balance accounts, and create financial reports. Maintain clear and accurate financial records to help make smart money decisions. 6. E-commerce Manage online stores, including adding products with descriptions, keeping track of stock, handling orders, and supporting customers. Make the shopping experience better to increase sales and satisfaction. 7. Graphic Design and Basic Video Editing Make attractive visuals for social media posts, presentations, and marketing materials. Edit and improve videos with captions, transitions, and basic effects. TOOLS I AM PROFICIENT IN SOCIAL MEDIA CONTENT WHY CHOOSE ME CLIENT-ORIENTED Customer satisfaction is my utmost priority. I carefully consider each client’s needs, preferences, and requirements to deliver exceptional results. Self-Starter Proactive and solution-oriented, I take ownership and independently move projects toward success. Passionate Worker I work not only to earn a living but to create meaningful impact on my clients’ business objectives and goals. I take pride in my dedication and commitment to delivering excellent results.