Favour Aniedu
$10/hr
Executive Assistant | Administrative Support Specialist | Virtual Assistant
- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Location:
- Benin City, Edo State, Nigeria
- Experience:
- 4 years
rganized inbox + timely client responses.
STANDARD OPERATING PROCEDURE (SOP)
Title: Email Management Workflow
Prepared by: Favour Aniedu
Updated: March 2026
Purpose
To maintain an organized inbox, prioritize communication effectively, and ensure timely and
professional responses.
Daily Workflow
1. Morning Sweep (8:00–8:30 AM)
● Review all unread emails.
● Flag urgent messages.
● Respond to emails requiring less than 2 minutes.
2. Categorization
●
●
●
●
Urgent: Requires same-day action.
Follow-Up: Waiting for additional information.
Low Priority: Non-sensitive internal updates.
Archive: Completed or resolved items.
3. Afternoon Check (1:00 PM)
● Reply to flagged messages.
● Update CRM/task boards (if needed).
● Set reminders for pending items.
4. End-of-Day Summary (4:00 PM)
● Send an executive update (if required).
● Clear drafts.
● Archive completed email threads.
