Fatima Avosuahi Aminu

My PORTFOLIO PORTFOLIO By Fatima Aminu ABOUT ME LIST OF CONTENTS VISION PERSONAL SKILLS EDUCATION WORK EXPERIENCE PROJECT PORTFOLIO CONTACT introducing ABOUT ME I am a forward-thinking, dynamic professional with a fervent dedication to customer support excellence, administrative support and virtual assistance. Driven by a relentless pursuit of organization and efficiency, I excel in optimizing workflows and elevating productivity. My passion lies in crafting unparalleled client experiences, where seamless efficiency meets unparalleled innovation. MY VISION My vision is to revolutionize the way businesses operate by implementing cutting-edge strategies and technologies to streamline processes, exceed expectations, and drive unparalleled success. I aspire to create a future where efficiency, innovation, and dedication converge to elevate customer experiences and propel organizations to new heights of excellence. Proactive Customer Support personal SKILLS I excel in communication, problemsolving, and organization, ensuring seamless interactions and efficient task management. With a keen eye for detail and a passion for excellence, I thrive in delivering exceptional customer service and driving projects to success. General Virtual Assistant Administrative Assistant Property Management Property Finder Airbnb Arbitrage Short Term Rental Zendesk CRM Lead Generation Data Entry Document Management Mailchimp Email Marketing Appointment Setting Microsoft Excel Appointment Scheduling I have mastery of these TOOLS Trello Zendesk Writesonic ChatGPT Rytr Canva Jira Monday.com Mailchimp Quickbooks & Zero Notion & Clickup Salesforce CRM Zoom Slack Microsoft 360 Google Office Suite Google Meet Freshdesk Intercom Basecamp Airtable Microsoft Excel Zapier Calendly Dropbox Evernote Grammarly Airbnb EDUCATION Armed with a Bachelor's of science (Bsc) in Biochemistry coupled with my various certifiication, I have a solid educational foundation that enables me to understand complex tasks and execute them with precision. My learning journey has equipped me with the tools to excel in the virtual assistance, customer service & email copywriting realm. Aug 2018 Bachelor Of Science ( Bsc ), Biochemistry Adekunle Ajasin University Ondo State. CERTIFICATES project PORTFOLIO Preview some of my project Portfolio >>>>>>> CUSTOMER SUPPORT: ZENDESK CRM Streamlined support with Zendesk for happy customers. CUSTOMER SUPPORT: SLACK CRM Maximized customer support efficiency through strategic Slack software utilization. TRAVEL ITINERARY In one of my experiences supporting a high-level executive, I helped organise his summer vacation to Iguazu National Park in Argentina. RESEARCH AND PRESENTATION This research and presentation is about the 10 largest cities in California and their city parks CALENDAR MANAGEMENT AND SCHEDULING SOCIAL MEDIA MANAGEMENT AIRBNB PROPERTY FINDER || STR INBOX MANAGEMENT AND CORRESPONDENCE PROJECT MANAGEMENT While I have experience with project management tools like monday.com, Notion, clickup and others, here are two of my work with my favourite project management tools: Trello and Asana. MAILCHIMP EMAIL MARKETING BOOK KEEPING AND INVOICE CREATION ON QUICKBOOKS & XERO LEAD GENERATION CANVA GRAPHICS DESIGN SEND A DM VIA MY CONTACT INFo ON MY CV & I'LL RESPOND AS SOON AS POSSIBLE THANKS FOR WATCHING