Emmanuel Osuala

Emmanuel U.C. Osuala Home Photo About Me Contact My Virtual Assistant Portfolio Showcasing Skills and Achievements Explore Now Play Video Emmail:-Phone No: - Page | 01 Emmanuel U.C Osuala Home Photo About Me Contact Introduction About Me My name is Emmanuel U.C. Osuala, and I am from Imo State, Nigeria. I have a solid background in Tech IT Support, having completed my training at Digital Witch Academy. I have acquired extensive expertise in various areas, including Customer Support, Team Leadership, Time Management, Lead Generation, and proficiency in CRM and Project Management tools. Additionally, I have experience in Telemarketing, Sales, and a wide range of Virtual Assistant tools. I have a great passion for helping people achieve their goals and assisting with technical issues. I genuinely enjoy taking on tasks that others find challenging—just for the pay, of course! Whatever problem you are facing with your work, I am the perfect VA to help you tackle it all. About Portfolio Welcome to my portfolio! Here, you'll find a selection of my work showcasing my skills in Tech IT Support, Customer Support, and Virtual Assistance. This collection includes examples of my expertise in: Tech IT Support: Solving technical issues and ensuring smooth operations. Customer Support: Delivering excellent service and resolving inquiries. Team Leadership: Leading teams and managing projects efficiently. Sales & Telemarketing: Driving sales growth and client engagement. Virtual Assistance: Offering versatile support with a variety of tools. Page | 02 Explore my work to see how I can add value to your organization as a reliable and skilled professional. Emmanuel U.C Osuala Home Photo About Me Contact My Core Skills 01. Customer Support: Expert in managing queries, providing solutions, and ensuring customer satisfaction. 02. Tech IT Support: Proficient in troubleshooting and resolving technical issues. 03. Lead Generation: Skilled in identifying and cultivating potential leads. 04. Virtual Assistant Tools: Experienced with various VA tools and CRM systems. 05. Appointment Setting & Scheduling: Efficient in managing and coordinating appointments to optimize schedules. Page | 04 Emmanuel U.C Osuala Home Photo About Me Contact Experience Overview I bring 3 years of experience in the Virtual Assistance field, with a strong background in Customer Support, Tech IT Support, and Administrative tasks. I’ve successfully managed complex schedules, resolved technical issues, and contributed to team success through effective support and communication. Page | 05 Emmanuel U.C Osuala Home Photo About Me Contact key Achievements Successfully managed appointments and schedules for high-profile clients. Increased lead conversion rates through targeted strategies and follow-ups. Provided technical support that resulted in a 95% customer satisfaction rate. Page | 06 Emmanuel U.C Osuala Home Photo About Me Contact Training And Certificate Digital Witch Academy: Completed comprehensive training in Virtual Assistance, Customer Support, and Tech IT Support. Alison: Cobit Frame Work - Foundation of IT Governance Page | 07 Adeline Palmerston Home Photo About Me Contact Sample Projects Project 1: Succeccfully imported Lead contacts generated from Apollo into Hubspot Project 2: Created an Email marketing Sequence for my company on Hubspot Project 3: Generated Leads using Lemlist and can do same with Apollo as well Page | 08 Adeline Palmerston Home Photo About Me Contact Client Testimonial Client 1: “Emmanuel’s support has been invaluable to our operations. Highly recommended!” - Marzena Client 2: “Professional, efficient, and always goes the extra mile. A pleasure to work with!” – Berin Page | 09 Adeline Palmerston Home Photo About Me Contact Thank You Thank you for reviewing my portfolio! I’m excited to discuss how I can assist with your needs. Contact Me Email:-Phone: - Facebook: https://www.facebook.com/EMMYFIZZ?mibextid=ZbWKwL Contact me Page | 10