Elijah Ngule

 Exploratory Writing 2 Student Name: Prof Name: University Affiliation: Prof: Date: Impact of Information Technology on Communication References Fogg, L. (2009). Information and communication technology (1st ed.). Chandni Chowk, Delhi: Global Media. Fogg presents both pros and cons for the past and present channels of communication before and after evolvement of information technology. He alludes that traditional forms of communicating with the customers were slow which affected the productivity of the business. Modern communication is faster which improves easier market study segment by an organization. For instance, it is now easier to communicate with the target customers through advertising on the internet sites and social media sites. Bowman, J.p., & Klopping, I. (1999). Bandstands, Bandwidth, and Business Communication: Technology and the Sanctity of writing. Business Communication Quarterly, 62(1), 82-90. Bowan & Klopping asserts that increased investment in information technology can dent a small company financially since the company must move with technology in the workplace to be at par with other businesses. A company requires a lot of funds to set up a modern communication network that uses information technology. Smeltzer.L.R.(1987). The Relationship of Communication to Work Stress. Journal of Business Communication, 24(2), 47-58. (For Topic 4 point 1). Smelter claims how Information technology has brought about increase of cyber-attacks and cyberbullying. People are now attacking others through malicious acts and abusing them or stealing of valuable things like information, data and even funds. Many companies have been a victim of cyber-attacks where hackers steal crucial data that could incriminate the organization, and they are blackmailed to pay, or the information gets leaked to the public.