Elijah Ngule
$4/hr
Lead generation, Data entry, academic writing, virtual assistant
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 33 years old
- Location:
- Nairobi, Nairobi, Kenya
- Experience:
- 3 years
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After reviewing the Taormina scenario, there are needs present within the company are first a needs analysis and then training and development of the new software introduced. The best course of action the company can take is performing a needs analysis to identify the organizational performance gap. The training department can then check current sales with expected sales to see how much they need to improve sales. Speaking with current employees and management about the challenges they are having using the new software can also give the training department a good idea as to what the issue is between the work performance and the employee.
Before any new training begins KSA should be addressed. This means meeting with the employees to find out what they do and do not understand about the software. Asking them about the difficulties of the software is a good way to understand the type of software training that will be needed. After getting this information, the training manager can move towards the development phase of the training for employees. Finally, the implementation phase which is a dry run of the training on the software which is followed by the evaluation phase where assessment are made whether the training meets the organizations objective.
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