Donita Navarra Makipagay

Professional Portfolio MY PORTFOLIO PRESENTED BY : Donita Rose L. Navarra - Makipagay Virtual Administrative Assistant 2024 Professional Portfolio ABOUT ME Hello! I'm Dony, a dedicated Virtual Admin Assistant dedicated to optimizing your professional journey. With a passion for organization and a knack for time management, I specialize in providing efficient administrative support. Armed with a diverse skill set, I thrive on handling tasks from email management to project coordination. My commitment to confidentiality and proactive problem-solving ensures your business runs seamlessly. Let's streamline your workload and enhance productivity together. Your success is my priority! Virtual Administrative Assistant 2024 Virtual Administrative Assistant Professional Portfolio WHAT I DO? As a virtual administrative assistant My role is to provide comprehensive support to individuals or businesses remotely. I handle a variety of tasks to help streamline operations and ensure efficiency. Here's an overview of the skills I use in what I do: 2024 SKILL SET Email, Time and Calendar Management Data Entry and Organization Communication Skills Online Research and Analysis Customer Support Document Preparation Task Management Social Media Management Attention to Details Microsoft Excel Skills Photo & Video Editing ADDITIONAL KNOWLEDGE ACQUIRED : Tech Support Adaptability in New Softwares Time - Keeping / Payroll Processing Claims Processing Accounts Receivable Monitoring Compliance Management VISION & MISSION Vision Mission To be a trusted partner in To enhance efficiency and our clients' success, alleviate workloads by consistently exceeding providing exceptional expectations in virtual virtual assistant services. assistance. Striving for Dedicated to delivering innovation, reliability, and tailored solutions, professionalism, we envision maintaining confidentiality, becoming a go-to resource and ensuring seamless for individuals and operations for clients. businesses seeking topnotch virtual support. Virtual Administrative Assistant Professional Portfolio 2024 PROFESSIONAL WORK EXPERIENCES ACCOUNTS RECEIVABLE OFFICER OR PHILHEALTH OFFICER Quezon MMG Dialysis Center : 2013 - 2017 KOLFF Dialysis Inc. : 2019 - 2021 My role as Accounts Receivable Officer in Healthcare settings typically involves managing the financial transactions related to the company's receivables. KEY RESPONSIBILITIES Invoicing Payment Processing Collections Account Reconciliation Credit Management Reporting Customer Service Collaboration & Compliance Updating of AR Terms Virtual Administrative Assistant Professional Portfolio 2024 PROFESSIONAL WORK EXPERIENCES CLAIMS PROCESSOR (PHILHEALTH) WITH CONNECTION TO INSURANCE Quezon MMG Dialysis Center : 2013 - 2017 KOLFF Dialysis Inc. : 2019 - 2021 In my role as a Claims Processor in the insurance or healthcare sector, I am responsible for efficiently and accurately handling insurance claims. My work is crucial, directly impacting client satisfaction and the overall integrity of our operations. KEY RESPONSIBILITIES Claim Verification Documentation and Data Entry Adjudication Compliance & Communication Skills Review Supporting Documents Decision Making Coordination with Other Departments Claims Settlement & Quality Assurance Report Generation Virtual Administrative Assistant Professional Portfolio 2024 PROFESSIONAL WORK EXPERIENCES MEDICAL RECORDS OFFICER CERTIFIED ICD-10 CODER Quezon MMG Dialysis Center : 2013 - 2017 KOLFF Dialysis Inc. : 2019 - 2021 In my role as a Medical Records Officer, I'm tasked with the crucial responsibility of managing and maintaining patient medical records within our healthcare facility. I take great care to adhere strictly to healthcare regulations, playing a key role in maintaining the integrity and compliance of our medical records system. KEY RESPONSIBILITIES Record Management Data Entry & Quality Control Release of Information Confidentiality Collaboration & Compliance Record Retention Customer Service Virtual Administrative Assistant Professional Portfolio 2024 PROFESSIONAL WORK EXPERIENCES PROPERTY MANAGER HOAI - HEAD ADMINISTRATIVE CAMELLA - HOMEOWNERS ASSOCIATION INC- As a Property Manager of a Homeowners Association (HOA), my primary responsibility is to ensure that everything runs smoothly within our community. From managing daily operations to maintaining property values, my role covers a broad spectrum of tasks. KEY RESPONSIBILITIES Financial Management Maintenance and Repairs Administrative Duties Enforcement of Rules and Regulations Community Engagement Board Support Legal and Regulatory Compliance House Improvement Inspection Collection Management Virtual Administrative Assistant Professional Portfolio 2024 PROFESSIONAL WORK EXPERIENCES PERSONAL VIRTUAL ASSISTANT FREELANCE CLIENT : PROFESSOR / LIFE COACH- My role as Personal Virtual Assistant (PVA) provides comprehensive administrative and personal support to client, ensuring smooth operations and facilitating productivity in both professional and personal aspects of my client's life. KEY RESPONSIBILITIES Research Assistance Document Preparation Administrative Duties Project Coordination Database Management Social Media Management Support Calendar Management Confidentiality Classroom Support Virtual Administrative Assistant Professional Portfolio 2024 PROFESSIONAL WORK EXPERIENCES HEAD ADMINISTRATIVE KOLFF Dialysis Inc. The Best Renal Care Inc. : 2019 - 2021 : 2021 - 2024 My role is pivotal in overseeing and managing the administrative functions within the organization. I'm responsible for coordinating and supervising various administrative tasks to ensure the smooth operation of daily activities. KEY RESPONSIBILITIES Team Leadership Office Operations Communication and Coordination Policy Implementation Budget Management Staff Training and Development Project Support & Vendor Management Records and Documentation Problem Resolution & Strategic Planning APPLICATIONS & TOOLS USED GOOGLE APPS (GOOGLE SHEETS, OUTLOOK, EMAIL, DRIVE, ETC.) MICROSOFT OFFICE (PPT, DOCX, XLSX, XLSM, PPTX, PPTM, PPT, PDF, POTM) PROJECT MANAGEMENT TOOL (ASANA, TRELLO) RECORDING/PHOTO/VIDEO EDITING TOOL (CANVA, PPT, PHOTOSHOP, ADOBELIGHTROOM, WONDERSHARE FILMORA, OBS STUDIO, PICSART, PHOTOROOM, FOTOPLAY, LOOM, LIGHTSHOTS, REMOVE.BG) SOCIAL MEDIA (FACEBOOK, INSTAGRAM) COMMUNICATION (ZOOM, WEBEX, SKYPE, VIBER, G.MEET, SLACK) TIME TRACKING TOOL (TIME DOCTOR, TOGGL, CLOCKIFY) AUTOMATION (MANYCHATS, HOOTSUITES) Virtual Administrative Assistant Professional Portfolio 2024 LET'S ELEVATE YOUR BUSINESS TOGETHER – YOUR SUCCESS STORY STARTS HERE Unlock your full potential with my virtual assistant services! With a proven track record of efficiency, confidentiality, and tailored solutions, I am committed to elevating your success. Let's collaborate for seamless and effective operations. Hire me for a virtual assistant you can rely on! --https://www.facebook.com/dony.rose.6 https://www.linkedin.com/in/donitarosenavarrava 172 Catleya St., Welmanville Subdivision, Isabang, Tayabas City, Quezon Province, PH 4327