Dan Gallery Mauleon

Virtual Workforce Professionals Inc. We are an Outsourcing Company having a principal office in Iloilo City, Philippines with more than 600 Agents and Virtual Assistants under our workforce. We pride ourselves as one of the most dependable Call Center and Virtual Assistant company in the Philippines having a Top-Rated Badge and a 96% job success score from the top online job marketplace Upwork.com. About Us Website: www.virtualworkforcepro.com Upwork Agency Link: https://goo.gl/6Hg6qp Reaching and going beyond expectations is our promise! TREY research 2 Our Commitment Why us?  We stay on target!  We work on different time zones!  Our communication lines are eternally open!  We keep it professional!  We deliver!  We deliver ON TIME!  We share ideas! ...until we achieve success! TREY research 3 Strategic Facilities Working with us will give you access to 10 of our expansion facilities located in different strategic locations across the Philippines which are equipped with high-speed internet and the latest tools that result to high productivity. TREY research 4 Advocacy Our Corporate Social Responsibility(CSR) is to create jobs and economic opportunities for the Philippines countryside. This intends to align with the programs and developmental goals of the Department of Information and Communications Technology – DICT, an executive department of the government, to generate employment for the Philippine countryside communities which is the source of the country’s skilled workforce. In effect, this will help in minimizing “Rural to Urban Migration”, which is the movement of people from urban areas to the cities because mainly of the lack of jobs and economic opportunities. TREY research 5 Services  CALL CENTER SERVICES  VIRTUAL ASSISTANCE The Philippines is currently ranked #1 in the world in terms of offshore services. The reason behind all this growth is simple: the Philippines is the best source for fluent English language speakers who are accent-neutral and familiar with Western diction and figures of speech. Filipinos are also very service-oriented people, resulting in higher overall client and customer satisfaction. TREY research 6 Services “Quality is never an accident. It is always the result of intelligent effort.” CALL CENTER SERVICES VIRTUAL ASSISTANCE  Telemarketing and Telesales  Real State VA  Lead Generation  Administrative Support  Customer Service  Research and Data Entry  Technical Support  Website Development Our Call Center Agents and Virtual Assistants are carefully screened and selected for their excellent English, Sales, Admin and Customer Service Skills. Before we allow them to be onboard with us we make sure that they have at least 1 year experience in the outsourcing industry, have a college-level education, and are given further training in the art of sales negation and customer service. This is for them to be fully equipped in providing quality service based on your needs! TREY research 7 With us, hiring 1 or multiple Agents/VAs will have the same action in terms of quality management service. Aside from an agent/VA you will be provided an Account Manager and a Team Leader who will help you bring your business to the next level. • An Account Manager will be your direct point of contact and someone who will make sure that you are well taken care of as our valued client! • A Team Leader’s job will revolve around managing your VA, coaching, discipline and performing necessary actions for motivation. Your Team You get more value from the amount you pay! TREY research 8 7 STAGE OUTSOURCING PROCESS We are a leading outsourcing service provider following a streamlined 7 stage outsourcing process to ensure that our services are delivered on time at cost-effective rates. TREY research 9 1. Service Needs Definition You will define your requirements by sharing with us which aspect of your business needs urgent assistance. TREY research 10 2. Proposal Draft We will draft a service proposal based on your service needs, requirements and our recommendations along with the pricing and the terms and conditions of the work process. TREY research 11 3. Shortlisting Process Our Staffing Team will shortlist the most capable and experienced Agent/VA for your project. This will be based on Experience, Skills , English speech proficiency and that go getter attitude. TREY research 12 4. Service Agreement Signing After everything has been agreed and approved on the proposal and after you have chosen your Agent/VA, we will then sign our paperwork to secure our service agreement. TREY research 13 5. Payment With the agreement signed, you will then choose options on “Terms and Conditions” page. TREY research 14 6. Project Initiation As soon as we get a green light to proceed, we will initiate resource deployment & project kick-off meeting. This is where you will meet your entire team and set expectations with them. TREY research 15 7. Work execution & management We start growing your business through quality service, up to date reporting and impressive project management assistance. TREY research 16 Pricing Our best price is VALUE for your business! Our pricing includes your Agent/VA with our dedicated Management Team and Dependable Facilities combined with our Mission, Vision, Advocacy and Values that will bring your business to the next level. TREY research 17 Payoneer.com 1) We require prepayment before work starts. 2) Options are based on a 10-day work cycle. 3) Pricing is exclusive of any payment service fees. 4) Invoice for prepayment are sent every 10 days of work or after the work hours have been consumed, which ever comes first. Upwork.com. 1) No prepayment. 2) Client needs to have a Payment Method Verified status on upwork.com. 3) We require contracts to be placed before any work related activities starts 4) Pricing is exclusive of any payment service fees. 5) All work related tasks should be logged in using the Upwork tracker to abide by platform TOS. Work related activities are as follows: • Training • Mock Calls • Tools setup Terms and Conditions You get more value from the amount you pay! TREY research 18 Thank You Dan Mauleon- Business Manager (PH) - -www.virtualworkforcepro.com TREY research 19