Christopher John Antoque

💼 Christopher John Antoque Experienced Virtual Assistant | BPO Specialist | ESL Teacher Skills and Experience Showcase Who I Am and What I Do As a creative freelancer, I specialize in delivering high-quality designs tailored to meet client needs across various industries. I am a highly experienced Virtual Assistant and Customer Support Specialist with over 7 years of experience across BPO, insurance support, ESL education, and client intake operations. I’ve worked with clients and customers across Asia, the US, and Europe, delivering high-quality service in fast-paced, multicultural environments. Whether it’s assisting life insurance agents, teaching English, or handling hotel bookings, I ensure that every task is completed with efficiency, professionalism, and care. Tailored Solutions for You Skills & Services: Virtual Assistance (Admin tasks, scheduling, CRM) Customer Support (Inbound/Outbound Calls, Chat Support) Policy Application Processing & Licensing Support (Insurance) Online ESL Teaching (Adults and Children) Intake Specialist (Client onboarding, documentation) Data Entry & Email Management Survey Campaigns & Lead Qualification Work Experience & Project Highlights ✅ Call Specialist – BPO AsianWide Booking System Role: Hotel Booking Agent Scope: Handled hotel reservations and travel destination support across Asia. Highlights: Delivered multilingual service with a high booking accuracy rate. Online ESL Teacher – BIBO Philippines Clients: Students from Taiwan, Japan, China, Korea, and Europe Tools: Skype, Zoom, customized teaching platforms Highlights: Helped hundreds of students improve conversational and business English through personalized lessons. Intake Specialist – Prime Inbox Inc. Scope: Worked directly with legal or medical intake processes. Tasks: Handled sensitive client information, qualification screening, and documentation. Call Specialist – GBS Global Solutions. Campaigns: DLG UK Survey Role: Survey & Lead Generation Specialist Highlights: Consistently met daily targets and maintained accurate call logs and survey data. ✅ ✅ ✅ ✅ Virtual Assistant – American Life Insurance Agents Scope: Assisted agents and recruits with the full policy application and licensing process. Tasks: Form processing, onboarding new agents, document verification, and tracking license status. Result: Streamlined licensing process and improved agent onboarding speed. 🔹 Tools & Platforms CRM Software (Salesforce, Zoho, Trello, Airtable, ) Microsoft Office / Google Workspace Zoom, Skype, Whatsapp, Telegram, Data Entry & Email Management Tools Call Handling Systems (VoIP, Dialpad, RingCentral, Google voice) Client Testimonials HIGHLY RECOMMENDED SATISFIED CLIENTS "John is one of the most reliable VAs I've worked with. Always on time, proactive, and very professional." — U.S.-based Life Insurance Agent "Our students loved his English classes. He’s patient, fun, and genuinely cares about their progress." — ESL Team Lead, BIBO Philippines Get in Touch Today Here’s how to reach me: Email:-Phone:- Social: @torquemoya