Christine Ross

 Bob Smith 123 Main Street, Richmond, VA, 23320 ▪- ▪- Senior Cisco Network Engineer Developed Acme Wireless 50 person pre-sales team and helped sales department generate $50 million in new sales –Desiged and deployed Large Scale Enterprise Networks using Cisco best practices. Winner, 2017 Toastmaster of the Year Speaking Contest - Cisco Wireless technologies including WLAN Controllers, Prime Infrastructure, Mobility Services Engine (MSE)/Connected Mobile Experiences (CMX) Designed Cisco Data Center Architecture including Nexus 9K,7K, 5K, 2K /UCS Server, used both technical and written skills to design architecture with clients. Cisco CCNP ,Additional Cisco Certifications, CCDP and Meraki / HP / Aruba / SonicWall / Juniper / Riverbed / Palo Alto certifications Leadership role on network infrastructure projects to support routing and switching requirements including designing, configuring, deploying and troubleshooting networks of various size, scale, and complexity Senior Cisco Network Engineer 2010 - Present Acme Wireless is the Premier Wireless Provider in the Greater Richmond, Virginia area Acme Wireless Richmond, VA Wireless, LAN/WAN, VPN/ISE/FW; Cisco DNA experience Developed network infrastructure projects to support routing and switching requirements including designing, configuring, deploying and troubleshooting networks of various size, scale, and complexity, 2010 - Present Designing, configuring, deploying, validating, and troubleshooting wireless networks of various size, scale, and complexity Partner with clients to understand their business goals and make recommendations for solutions Evangelize about new and emerging technologies Participate in the design process working with Acme’s Engineers / Solution Architects. Includes customer requirements gathering, solution recommendation, bill of material creation, and writing scopes of work Follow project methodology and generate best-practices network documentation as required Mentor junior engineers, provide guidance, offer insight and assist with career development Assist with Tier 3 escalated incidents, issues, problem resolution, and root cause analysis Senior Cisco Network Engineer - LANTECH CORPORATION is an information technology firm in Fairfax, VA Managed 30 person team Provide support services in conjunction with the existing NMFS Local Area Network (LAN) and Wide Area Network (WAN) infrastructure, which includes approximately 33 sites. LAN and WAN topography consists of Cisco products. Install, configure, maintain, and support equipment and cables of the NMFS LAN and WAN. Provide routine and long-term management and maintenance of existing, new or replacement software and equipment. Support existing Cisco Firewall appliances as well as Site-to-Site and Remote Access VPNs. Develop, institute, and maintain Standard Operating Procedures (SOP) in the areas of Network support and support service functions used by the contractor in the ongoing support tasks, throughout the performance period. Actively participate in the change management process by participating in the Change Control Boards by reviewing system change requests and conduct impact assessments. Prepare weekly and monthly network bandwidth utilization and performance reports. Proactively monitor LAN and WAN for performance issues and make appropriate recommendations to management. Manage the network infrastructure to support VTC services: provide endpoint support using TMS. Education Bachelor of Science in Computer Science Massachusetts Institute of Technology, Cambridge, MA - Master of Science in Information Technology Purdue University. West Lafayette, IL -