Customer Success Portfolio
Supporting your customers goes beyond just
responding to inquiries, it extends to building a
strong customer relationship between
customers and your brand.
Hi, I'm Chioma Markins, a Customer Service
Representative who is skilled in customer
relationship management, customer support,
complaint management, and active listening.
I have extensive experience as a customer
support specialist across different industries,
providing professional support to their
customers.
To view some samples of my work, kindly click
on this cover photo. Thank you.
Below are My skills as a Customer Service Representative
Team Management.
Customer Care.
Customer Engagement.
Customer Service.
Customer Relationship Management.
Active Listening.
Troubleshooting.
Call Logging.
Phone Support.
Order Processing.
E-commerce Support.
Email Support.
Inbound Inquiry.
Online Chat Support.
Product Onboarding.
Order tracking.
Payment Processing.
Call Center Management.
Complaint Management.
Customer Feedback Documentation.
The following slides showcases samples of my work. Please scroll through to view them.
Logging a Customer’s Call/Complaint on HubSpot
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Creating a Customer’s Ticket On Freshdesk
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All tickets > 9