Chioma Hannah Markins

www.linkedin.com/in/chiomamarkins 2023 CUSTOMER SUPPORT EXECUTIVE VA & APPOINTMENT SETTER PRESENTED BY : Chioma Hannah Markins Customer Support, Executive VA, and Appointment Setter www.linkedin.com/in/chiomamarkins WELCOME! Hello! I'm thrilled to have you here. My name is Chioma Hannah Markins, or you can call me Chioma. I'm excited to share my journey and expertise with you. Welcome to my personal presentation. Customer Support, Executive VA, and Appointment Setter 2023 www.linkedin.com/in/chiomamarkins 2023 ABOUT ME I am a Customer Support Specialist, Executive Virtual Assistant, and an Appointment Setter who started as a personal assistant in 2020. My first task was for a rental store, and I was responsible for pitching new products to existing and prospective clients, closing deals, and also providing supports to clients and administrators. Since then, I always learn continuously to improve my skills and get offers as a Customer Success Manager, Onboarding and Implementation, and also Customer Training and Enablement. I really like helping people. I have an interest in problem solving, troubleshooting. I’m also a responsible person and strive to be responsible in my work. Customer Support, Executive VA, and Appointment Setter Customer Support, Executive VA, and Appointment Setter www.linkedin.com/in/chiomamarkins SERVICES Customer Support Executive Virtual Assistant Handling Inquiries Processing Orders Offering Technical Support Handling Billing Inquiries Providing Account Support Educating Customers Maintain records Adhering to Policies and Procedures Appointment Setter Appointment Setting Calendar Management Travel Arrangements Data Entry and Management Project Management Support Research and Analysis Customer Support Social Media Management General Administrative Support Corporate Event Planning Personal Assistance Script Adherence Follow-Up Calls Lead Generation Training and Development Customer Feedback Calendar Management Outbound Calling Prospect Qualification 2023 TOOLS Clickup Slack Zendesk Trello HUbspot Intercom Freshdesk Customer Support, Executive VA, and Appointment Setter www.linkedin.com/in/chiomamarkins WORK SAMPLES 2023 Customer Support, Executive VA, and Appointment Setter www.linkedin.com/in/chiomamarkins 2023 Customer Support, Executive VA, and Appointment Setter LET’S CONNECT WITH EACHOTHER www.linkedin.com/in/chiomamarkins 2023