Chinonso Odoemenam

Chinonso Odoemenam Virtual Assistant WORK PORTFOLIO This is my work to show you how I can be of great help to you, your business and WHY YOU SHOULD HIRE ME! HELLO, MY NAME IS CHINONSO ODOEMENAM INTRODUCTION As an Administrative Virtual Assistant, I bring a wealth of expertise in data entry, calendar management, bookkeeping and customer service. My commitment to efficiency and detail-oriented approach sets the foundation for a seamless administrative experience. I can work independently and as a collaborative team player, I actively engage with colleagues to enhance collective success. Contributing to a positive work culture, I prioritize effective communication, fostering an environment conducive to achieving common goals. CHINONSO ODOEMENAM VIRTUAL ASSISTANT I am a dedicated Executive Virtual Assistant ready to handle your administrative tasks. I have over three (3) years of invaluable hands-on experience managing projects for business owners and rendering outstanding customer support. For me, being productive and efficient in your business is a must; to achieve this, it is important to delegate tasks to someone as skillful as I am. EDUCATION AND CERTIFICATION COLLEGE Oct. 2004 - Sept. 2008 Imo State University Owerri, Nigeria. B.Sc. Chemistry / Industrial Chemistry Nov. 2023 - Oct. 2024 Ignatius Ajuru University of Education, Nigeria. PGDE Early Childhood and Primary Education ADDITIONAL CERTIFICATION (Available upon request) ALX - Virtual Assistant Program July 2024. Simplilearn - Calendar Management and Socal Media Management March 2024. Coursera - Customer Relationship Management January 2024. Coursera - Google Data Analytics Professional Certificate September 2023. Other certificates. PERSONAL SKILL Administrative Virtual Assistant Executive Assistant Data entry Customer Support Project Management Social Media Management EXPERIENCE ADMINISTRATIVE VIRTUAL ASSISTANT I possess essential skills in organization, time management, communication, and problemsolving, which are crucial for excelling as an administrative and virtual assistant. I am well prepared to handle diverse challenges with a team or independently to achieve the desired result within the given time frame. skilled in administrative tasks like calendar management, inbox management, scheduling, book-keeping. DATA ENTRY Meticulously handling data entry tasks, I consistently ensure accuracy and timeliness. Proficient in various data management tools, I have a proven track record of maintaining organized and error-free databases, facilitating smooth operations for the team. I also conduct online research, gather data, and update them finely into a spreadsheet and viola, we have our leads! EXPERIENCE CUSTOMER SERVICE EXCELLENCE PROJECT MANAGEMENT SOFTWARES I have handled 70+ calls daily, including signing up new customers and retrieving customer data. I have efficiently utilized project management tools and software to streamline operations for past clients. In customer service, I am a reliable representative, fostering positive interactions. I possess strong communication skills, address inquiries, and resolve issues promptly. My customer-centric approach contributes to a positive brand image and client satisfaction. By leveraging platforms such as Asana and Trello, I successfully organized and prioritized tasks, ensuring efficient project execution. Handled chat support. DATA ENTRY Detail-oriented data entry specialist, skilled in accurate data input, cleaning, organization, visualizing, confidentiality, data validation, error detection, efficiency, and database management EMAIL MANAGEMENT Experienced email manager, skilled in inbox organization, confidentiality, prioritization, timely response, automation, and communication. CALENDAR MANAGEMENT My adept calendar management skill guarantee optimal schedule and coordination. I excel in maintaining and updating calendars, ensuring all appointments, meetings, and deadlines are managed efficiently, and contributing to enhanced team productivity. PROJECT MANAGEMENT o s n o n i h C LEAD GENERATION Proficient lead generation specialist with expertise in prospect research, data acquisition, lead qualification, targeted outreach, CRM management, and effective communication strategies.dd a subheading. WORK TOOLS Communication Tools Slack, Microsoft Teams, Google Meet, Zoom, Loom, Telegram, etc Project Management Tools Trello, Asana, Monday.com, Google Workspace, MS Office, Canva, Zoho, Dropbox, Notion, Calendly Meta business suite, Acuity scheduling, Hubspot, Clickup LET’S WORK TOGETHER!!! Chinonso Odoemenam