Charu Mahajan

K.B.- Oct 13 to me Sir, Pls update the status whether the material is dispatched or not. Regards, Rathish On Mon, Oct 5, 2015 at 10:23 AM, sales reddy-wrote: Sir This is in regard to your , As order no. -/NE03 for screw conveyor & slide gate per the below mail from Rotex, We would like to inform you that we are continuously following up for cylinder after the receipt of your order, They have confirmed us that the dispatch date is extended to 7th October instead of 3rd, due to some issues in their internal process & Now it will reach us by 10th October. After that we need only two days for trial , packing & dispatch. We sincerely apologize if it will cause inconvenience but it was beyond our control. We assure you that we will try our best to fill your future orders in timely manner. Thank you very much for your cooperation sales reddy- Nov 26 (2 days ago) to Sushil, Neerav Sir, Subject:  Apology for the inconvenience caused due to defective material With reference to P.O no- Dt- for carrying idlers, We are truly sorry that out of total 280 idlers you received, 30 pcs were defective. We understand your disappointment and the inconvenience this must have caused your organization. But you can return the complete lot or only the defective pcs as you feel suitable. I assure you that a replacement will be shipped to you back immediately. It is certainly our intent to provide only the highest quality items to our customers, and I regret that your product apparently slipped past our quality measures.  I can promise you that the highest quality standards will be met in the future because protecting our reputation for delivering the best product in  the market is a key priority for us.  Again, I apologize for our mistake and regret any inconvenience caused as a result. Sir, Reference to your order no. - for Gravel Gate, dated-, We would like to inform you that, We are aware of your urgent need and that’s why we have set aside many other orders. As you know, circumstances sometimes prevent us from resolving some issues as quickly as we would like. In spite of our best efforts we will not be able to expedite the dispatch date without its satisfactory inspection. We will update you about the status of its dispatch schedule as soon as material gets ready. In the meanwhile we want to assure you once again of our best cooperation always.    ​We sincerely apologize if it will cause inconvenience but it was beyond our control. We can only assure you that we will try our best to get it ready.​   Thank you very much for your understanding. Sir, Thanks for your reply for our query against design temperature & pressure. But to let you know that at the time of accepting this order we assumed temperature between 100-150 Degrees because of unavailability of drawing from your side. Now as per your update, temperature should be 500 Degree Centigrade ​,​  So we want to bring it to your kind attention  that total metallurgy of the expansion joint will be changed. e.g refractories, anchor, lining, heat resistant material & other parameters  ​for  this amount of temperature , which can not be escaped . Due to which cost will  ​be ​ escalated almost two & half times. Please let us know if that meets with your approval so that we could send you revised offer & begin the process as soon as possible. Sir, We are in receipt of LOI from your side for Motorized Diverting Clinker Silo Gate dated- (attached). Kindly request you to send us your official Purchase Order to start with manufacturing as we have already proceeded with the manufacturing activities to keep up the delivery schedule. Also provide the drawing duly approved immediately & Please contact us for any clarification. Sir, Refer to below mail two weeks before, It's quite disheartening for us to keep you reminded again & again for not making our transporter's payment against your order no SGPO/000380/1516 which was dispatched on 25th August 2015 Invoice NO - 017. We may bring to your attention that inspite of frequent reminders to Mr Jhala, We have decided to give you a final chance to make Transporter's payment in next two days otherwise we will not be able to dispatch your airslide order which is ready with us because Transporter is continuously humiliating  us since last four weeks.  Hope you can understand the seriousness of the situation and may make good all the deficiencies with immediate effect, visible and transparent. This letter is intended for avoid complications in future. ---------- Forwarded message ---------- From: sales reddy- Date: Thu, Oct 1, 2015 at 12:13 PM Subject: Reddy Projects : Disappointed till now Transporter's payment not made To: Sb Jhala- Cc-, JJBUKHARI-, Sanjeev Kumar Lal Karn- Sir, We are fail to understand to till now why you have not made our transporter's payment against your order no SGPO/000380/1516 for cement bulk loading spout . It is already  15 days that in spite of our repeated requests and reminders you haven’t cared to reply or remit the amount. Every time we call you , your reply is next day it will be made but till now we have not got any payment details from your side which is really bothering us. We are very much regret that despite your promise of prompt payment to the our Saraswati transporter, through which we dispatched goods to you, you have not done so.  To maintain healthy relations, we request you to please clear your overdue because due to this we will not be able to dispatch your airslide order which is already with us, untill unless our previous accounts will be clear. Attached transporter's bilty copy for reference. We hope that you will give prompt attention to this matter & remit amount without any further delay. ---------- Forwarded message ---------- From: "sales reddy projects"- Date: Sep 21, 2015 11:34 AM Subject: Ref: Required information from Saraswati Transporter To: "Sb Jhala"- Mr Jigar, As I already informed you yesterday that  Mr Reddy planned to reach you today morning but due to some unexpected emergency he had to come back from half way & I informed you also that may be Mr Reddy or some other person from our side will move either today night or tomorrow night as per the circumstances over here, even then u r loosing your patience & writing such alarming mails in spite of our genuine intention. If we would not have bought material from you then why we have paid Rs 2.50 lacs already. This gives very poor impression of your company's reputation the way you are dealing instead of compromising at even single point. No doubt payment is delayed, we apologized for that also. Now to inform you, our person will move from here tomorrow night & will reach Vadodra at 6.30. Please arrange your meeting time with him near about 7.30 as per your convenience wherever you say, he will reach there because he has to reach Ahmadabad  till 11.30. Thanks, Charu Mahajan Sir, We do apologize for delaying our payment.  We really do not want to make it late but we had many things to do urgently last weekend. That's why we were not able to make payment on time. It will be done in next 2-3 days. We are finding it hard to juggle all of our finances at once. However, we are doing the necessary steps to ensure that our future payments would be more punctual.  Thank you for your patience & understanding.. ​ Sir, We are in receipt of LOI from your side for Motorized Diverting Clinker Silo Gate dated- (attached). Kindly request you to send us your official Purchase Order to start with manufacturing as we have already proceeded with the manufacturing activities to keep up the delivery schedule. Also provide the drawing duly approved immediately & Please contact us for any clarification. Sir, This is to inform you that, with reference to your below mentioned mail for the rejection of air slides against P.O no SGPO/000547/1516  dated 09/Jun/2015, we are planning to carry out rectification job for the air slide in next week. Material will be dispatched from here with in 4-5 days  & as soon as it will reach there, We assure you that our engineers will arrive in your plant to start the rectification process. We would like your cooperation to resolve this matter quickly. ​Thanks, --