FlowChart Visio Proccss Design
IT Service Continuity Management
Define Scope and Develop Policy
Requirements and Strategy of IT Service Continuity
On-Going ITSCMS Operations
Implement ITSCMS
Business Continuity Board
Establish and review the ITSCMS
Define the scope
Scope
List critical
services in the
scope
Critical Services
List
Develop IT
Service Continuity
Policy
IT Service
Continuity Policy
Define IT Service
Continuity
Strategy
IT Service
Continuity
Strategy
Business Continuity Manager,
Service/Product Owners
Develop Test
Plans
Risk
Management
Process
Carry out
Business Impact
Analysis
Business Impact
Analysis
Develop ITSC
Plans and
Procedures
Recovery Plans
Response Plans
Analyze risks that
may cause
interruption in
services
Risk Assessment
Report
Test IT Service
Continuity Plans
Test Result
Report
IT Service
Continuity Plans
Disaster Recovery
Organization
Build
Organization
Schedule ITSCMS
audits
Audit Schedule
Emergency Plan
Schedule
Management
Review Meetings
Risk Management
Plan
Risk
Management
Process
Take risk
reduction actions
Availability
Management
Process
Business Continuity Manager,
Business Continuity Board,
Service/Product Owners, Business Units
Test Plans
IT Service
Continuity Plans
Update
Risk Management
Plan
Management
Review Meetings
Schedule
ITSCM Process
KPI/CSF
Internal/External
Audit Reports
Management
Review Meeting
Notes
CSI Process
Periodic review
the ITSCMS
Carry out
Improvement
Process
Change
Management
Process
Revised ITSCMS
Documentations
Improvement
Plan
Change Record
Revised ITSCMS
Documentations
Carry out
Improvement
Process
Training
Documents
Form of
participation in
Training