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“NEGATIVE REVIEWS AND YOUR ONLINE REPUTATION” How Can Negative Content Online About You Can Damage Your Image And Reputation? Negative online content, images, and video play an important role in search results and damage your reputation online. For companies and brands, negative, defamatory or libelous content has a devastating effect on customer confidence in your business and on your sales. The more negative content remains online, the greater the damage. And if the site on which it is posted enjoys great authority - such as a British media site - it will further increase the number of people who may see it. This is really worrisome: 1 in 3 companies say that negative content has damaged it and nearly half are worried about the impact of negative content on their business and their value for the future. Deleting Negative Content Online - Deleting Search Results Deleting unwanted or negative Internet content means that Google does not have the negative result to display in search results, so users will not be able to find it. But it's not easy to remove elements of Google yourself, which is another reason why reputation management companies exist. IMPORTANCE OF REMOVING THE NEGATIVE REVIEWS Remove Content Online - Negative Reviews Reviews have a serious impact on the brand and the reputation of the company. 93% of respondents say that online reviews affect their purchasing decisions. 85% trust online reviews as well as personal recommendations. Positive ratings give 73% of consumers more confidence in a local business. 86% of potential customers will not buy products or services from a company with negative reviews. A single negative review can drive out 22% of customers, costing a business about 30 customers, and about three negative reviews can scare 59% of customers. It's painful and avoidable. Given all this, plus the fact that 51% of companies say their business has been affected by unfounded online reviews or targeted by trolls, and you can see the impact. A common misconception, and one that is often asked about questions, is to ask for the removal of a Reviews, because it is negative or does not please you. That's not how critics work. There are review platforms that allow people to share their honest Reviews - the good, the bad, and the bad - so that those who read them can make a decision based on what other users of the product or service are doing. say about them. But you can request that notices be removed from sites where they clearly violate the site guidelines, are defamatory or you can prove they are fake. But Should You Remove The Negative Reviews? 5 things all brands must understand about reviews: Less than perfect reviews often show that your product or services are not right for that customer. And that's fine! You cannot please everyone all the time. A bad review can be simply the best gift you have ever received and a chance to dig, repair and make more satisfied customers. Errors occur. But if you really want to improve, a negative Reviews is a way to strengthen the relationship with your client. If you are attacked, a step back and try to suppress the feelings of your answer before responding. Sometimes you will meet a real troll. A real jerk, who seeks only to defame you and your business. When this happens, we agree to delete the Reviews. There are many ways to remove negative reviews. The most important thing to remember when you receive any negative review, it should be buried or removed at the spot.