BUSINESS PLAN
FY 2020
PREPARED BY:
https://www.linkedin.com/company/prisma-consultancy-and-management-services
BUSINESS PLAN
Recball
FY 2020
CONTENTS
CONFIDENTIALITY/EXCLUSIVITY ........................................................................................................ - 3 DISCLAIMER ........................................................................................................................................ - 4 ABBREVIATIONS ................................................................................................................................. - 5 EXECUTIVE SUMMARY ....................................................................................................................... - 6 WHAT IS RECBALL? – AN INTRODUCTION ......................................................................................... - 8 RECBALL’s MISSION, VISION & MOTTO ............................................................................................. - 8 RECBALL’s GOALS AND OBJECTIVES .................................................................................................. - 8 BUSINESS OPPORTUNITY ................................................................................................................. - 10 PROBLEM WORTH SOLVING ........................................................................................................ - 10 OUR SOLUTION ............................................................................................................................. - 11 OUR PRODUCT/SERVICES................................................................................................................. - 12 THE GAME-CHANGER ................................................................................................................... - 12 The Product Itself ..................................................................................................................... - 12 Machine (Unit’s) Specifications ............................................................................................... - 13 MARKET ANALYSIS ........................................................................................................................... - 14 GENERAL OVERVIEW .................................................................................................................... - 14 MARKET SIZE & GROWTH FORECAST – GLOBAL SCALE .............................................................. - 14 Global Behavioral Healthcare Market ..................................................................................... - 14 Global Health & Fitness Club Industry ..................................................................................... - 15 Major Players Across the Globe ............................................................................................... - 15 Global Key Market Drivers ....................................................................................................... - 16 MARKET SIZE & GROWTH FORECAST – United States (US) SCALE ............................................. - 18 US Behavioral Healthcare Market ........................................................................................... - 18 US Health and Fitness Club Market ......................................................................................... - 19 Key Market Drivers in California .............................................................................................. - 20 Conclusion on Market .............................................................................................................. - 20 COMPETITION ANALYSIS .................................................................................................................. - 21 Traditional Gyms ...................................................................................................................... - 21 Mental Health Clinics ............................................................................................................... - 23 COMPETITIVE ADVANTAGE .......................................................................................................... - 24 SWOT Analysis .......................................................................................................................... - 25 SWOT Analysis Conclusion ....................................................................................................... - 26 EXECUTION & IMPLEMENTATION STRATEGIES ............................................................................... - 28 -
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BUSINESS PLAN
Recball
FY 2020
BRIEF DESCRIPTION OF RBL ......................................................................................................... - 28 RBL’s BUSINESS MODEL & SERVICES ........................................................................................... - 29 Annual Members ...................................................................................................................... - 29 Membership plans.................................................................................................................... - 29 First Facility Location ................................................................................................................ - 29 Timings ...................................................................................................................................... - 30 RBL’s REVENUE MODEL ................................................................................................................ - 31 RBL’s MANAGEMENT & PERSONNEL DETAILS............................................................................. - 32 Founder & Management Team ................................................................................................ - 32 Envisaged Company Structure ................................................................................................. - 32 Corporate Profile of RBL’s Management ................................................................................. - 32 Planned Recruitments .............................................................................................................. - 33 Payroll Expenses ....................................................................................................................... - 34 Envisaged Company Structure ................................................................................................. - 34 FUNDING & EXPENSES ................................................................................................................. - 35 MARKETING & SALES........................................................................................................................ - 36 RBL’s MARKETING STRATEGY ...................................................................................................... - 36 Marketing Objectives ............................................................................................................... - 36 Target Customers ..................................................................................................................... - 37 Marketing Channels & Techniques .......................................................................................... - 37 Customer Acquisition & Growth Strategy ............................................................................... - 38 Marketing Budget..................................................................................................................... - 38 FINANCIAL INFORMATION ............................................................................................................... - 39 INCOME STATEMENT ................................................................................................................... - 39 BALANCE SHEET ............................................................................................................................ - 40 CASH FLOW STATEMENT .............................................................................................................. - 41 -
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BUSINESS PLAN
Recball
FY 2020
CONFIDENTIALITY/EXCLUSIVITY
The Business Plan (hereinafter will be referred to as “Report/report” shall be provided as exclusive and
confidential submissions to the management and employees of Recball (hereinafter will be referred to
as “Company”) and its affiliates. These should not be used, reproduced or circulated for any other
purpose, whether in whole or in part without our prior written consent, which will only be given after
full consideration of the circumstances at the time, other than, potential investors, co-investors,
advisors, investee companies and related companies who have entered into a nondisclosure agreement
with the Company. The Company will not be held responsible for the reliance on information placed by
any third party in the event of disclosure of such information by the Company to any such party.
The Consultant will provide the advisory services on an exclusive basis to the Company and the
Consultant shall not engage, either directly or indirectly, in any business or professional activities, which
would conflict with the activities assigned under this assignment.
The Consultant shall not, either during the term or after the expiry of the services noted in this letter,
disclose any proprietary or confidential information relating to the assignment without the prior written
consent of the Company, unless such a disclosure is required by law or regulation or such information
has entered the public domain other than through breach of these terms.
-3-
BUSINESS PLAN
Recball
FY 2020
DISCLAIMER
The consultant will exercise all reasonable and proper skill and attention necessarily required to
discharge its duty of care to you (the Client) within the parameters of the agreed scope of work.
-4-
BUSINESS PLAN
Recball
FY 2020
ABBREVIATIONS
The abbreviations used in the below mentioned plan are stated as under:
Abbreviations
-5-
APA
American Psychological Association
CAGR
Cumulative Annual Growth Rate
CEO
Chief Executive Officer
IHSRA
International Health, Racquet & Sports club Association
RBL
Recball
EXECUTIVE SUMMARY
This business plan is prepared for creating a roadmap for Recball (referred
hereinafter to as “RBL”, the “Company” or “we") and to serve as a strategic
document for achieving both short-term and long-term goals of the Company while
also serving as a principal document for the intended raise of capital from our
prospective investors.
Health and fitness industry are on an upsurge across the Globe. Health and Fitness
centers and fitness devices are on the rise, and people regardless of their age are
taking steps to better their health and pursue an active lifestyle. According to
Acumen Research and Consulting, the global behavioral health market was valued at
US$202 billion (approx.) in 2019 and is projected to grow at a CAGR of around 2.5 %
to reach an estimated value of US$ 240 billion by 2026. Further, according to
research by Market Study Report LLC, the global health and fitness club market was
valued at US$ 94 billion in 2019 and is projected to grow at a CAGR of around 7.7 %
to reach an estimated value of US$ 159 billion by 2026.
Rising awareness among people to have a healthy lifestyle, an increasing number of
lifestyle-oriented diseases, and rising incidences of mental health problems are the
primary driving factors for the global fitness industry. Out of various ways of staying
healthy and fit, joining a fitness clubs, gyms, or engaging in physical activity is
becoming the most preferable option. Modernization, rising disposable income in
developing countries, rising number of fitness clubs and gyms, have propelled the
growth of the market significantly.
Further talking from the US perspective, according to IBIS World US behavioral
health market was valued at US$ 18 billion (approx.) in 2019, and assuming
Acumen’s global market growth rate we arrive at a value of US$ 21 billion by 2026.
Further, according to Wellness Creative Co., the US is the world's largest health and
wellness market , and was valued at US$ 30 billion (approx.) in 2019 and is projected
to grow' at a CAGR of around 6.7% to reach an estimated value of US$ 47 billion by
2026.
The increasing trend towards fitness activities is also because of the increasing
awareness among people about the mental health benefits associated with physical
activities. Some of these benefits include:
❖ Decreased stress, depression & anxiety: Exercise is a fantastic way to reduce
stress as it relaxes the muscles, relieves tension and is a scientifically mood
booster. (Mayoclinic.org )
BUSINESS PLAN
Recball
❖ Boosting happy chemicals: When you exercise, your body releases chemicals
called endorphins which trigger a positive feeling. (Hanard T.H. Chan School
of Public Health)
❖ Increased self-esteem and self-confidence: Working out not only makes you
feel better but seeing your body change will do wonders to your confidence.
(American Psychological Association (APA))
❖ Better sleep: Physical activity increases body temperature, which has
calming effects on the mind.(Sleepfoundation.org )
Although new fitness centers are attracting considerable investment, little real
knowledge about market dynamics, growth potential or customer persona exists and
the industry at present seems to be facing various problems. The core problem being
faced by the health and fitness industry is that mental and physical health are
provided separately, resulting in individuals normally only choosing physical fitness
while ignoring mental fitness which is a key to a healthy life.
RBL will serve as a wellness retreat and offer various subscription plans with varying
payment plans and amenities to its subscribers.
The Company’s first state of operations will be Los Angeles (where we will register
our company as a local entity ). Starting from Simi Valley, we will he expanding to the
rest of Los Angeles as well and our ultimate goal is to be a US-wide holistic health
provider. According to IHRSA, Health and fitness industry in Los Angeles earns $2.8
billion in revenue annually. Los Angeles has a large population of 12.4 million having
a median age of 38 and a median household income of $64,281 in 2018. We have
chosen Rancho Tapo Community Park as our first location because of its large
population having good disposable.
To achieve both its short term and long-term objectives, RBL intends to raise equity
funding of $ 1.5 million in seed funding against 10% of the Company. The amount
will be used for construction/renovation of the facility, salaries for staff and will help
us get our operations off the ground.
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FY 2020
BUSINESS PLAN
Recball
FY 2020
WHAT IS RECBALL? – AN INTRODUCTION
Core information about Recball is presented as under:
Corporate Name
Recball, LLC.
Legal Structure
Limited Liability Company.
Founders & CEO
Mr. Boris Boundjia
Business Nature
Health, Fitness & Lifestyle
Office Location
Los Angeles
Target Market
Starting from Los Angeles then expanding to rest of California and
then go global.
RECBALL’s MISSION, VISION & MOTTO
Recball’s mission is:
“To bring people together and encourage an active lifestyle by providing an
easy and affordable way to play sports.”
As for the Vision:
“Be a global phenomenon representing fitness industry in association with
major and renowned sports and fitness brands.”
And our Motto is:
“Rent a ball for the price of a cup of coffee.”
RECBALL’s GOALS AND OBJECTIVES
Accomplishment of entity’s goals and objectives is the only way to ensure that
performance targets which were set by the higher management are being met
and the organization is moving in the right direction. By keeping such ideology
in view, RBL has set its goals and related objectives, details of which are
mentioned below:
❖ Achieve high levels of customer satisfaction by offering high quality and
reliable service, while operating ethically as well.
❖ Increase our brand awareness, engagement , and market share through
customer trust and word of mouth referrals.
❖ Successfully build our customer base in vicinities of Los Angeles i.e. parks,
beaches, colleges and universities campuses, private complexes and hotel
resorts. and then expand to other cities of California, and eventually develop
our facilities to the rest of the US.
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BUSINESS PLAN
Recball
FY 2020
❖ To build business relationships with stakeholders in the health and fitness industry and solidify
the values and caliber of the brand.
❖ To engage in business alliances, partnership formation that commands increasing patronage and
exposure to new opportunities for our service recognition and patronage across the US.
❖ Help the community by providing quick services to youngsters and job opportunities within our
Company.; and
❖ To become financially sustainable through developing a business model, which offers sustainable
returns, increasing investments, and encouraging profit re-investment and periodic review of
financial reports.
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BUSINESS PLAN
Recball
FY 2020
BUSINESS OPPORTUNITY
PROBLEM WORTH SOLVING
Health and fitness industry is on an upsurge. Health and Fitness centers and fitness devices are on the
rise, and people regardless of age are taking steps to better their health and pursue an active lifestyle.
Although new fitness centers are attracting considerable investment, little real knowledge about market
dynamics, growth potential or customer persona exists and the industry at present seems to be facing
following problems (due to which the success of many fitness centers remains variable):
The most important problem that the health and fitness industry face is that conventional wisdom
assumes that a person’s external appearance identifies them as healthy individuals and based on this
belief mental and physical health care is considered and provided separately. Humans cannot thrive on
physical fitness alone and may at times require mental health care as well. However, most people believe
that a healthy body is a sign of a healthy mind and that the term fitness only refers to the physical fitness
of an individual. This assumption leads to the existence of modern-day gyms and sports clubs which only
provide services to exercise the body and the exercise of the human mind is ignored. The human mind is
also a muscle that requires exercise and counseling to stay fit. for which separate mental health clinics
exist.
Problems with modern day gym and sports clubs are:
❖ Pricing:
Pricing of sports facilities is often arbitrary with little transparency or justifications of any costs and
often a lack of value for money compared to the facilities on offer. In fact, it can work both ways with
some school or community sites probably not charging enough. Either way there is no consistency
across the board and high prices are a barrier to participation for the mass market. Often smaller,
even charitable organizations are priced out of booking facilities, as they compete for slots with
commercial organizations who are willing to pay more, pay on time and are reliable. The problem is
that what they offer is also out of the price reach of the mass market and aimed at more affluent city
types.
❖ Locality / Gym or club’s location:
To become financially sustainable many sports venues, need to take difficult planning decisions which
come in to conflict with local residents. Typical examples are floodlit applications which can affect
neighbor’s gardens who object due to potential increased noise and traffic from evening bookings
and users. These opinions have strong weighting in planning applications with local authorities having
an innate fear of being seen as unpopular - it's simply politics. Other examples can be buildings on
metropolitan open land to encourage the sustainability of facilities.
❖ Unavailability of up-to-date and well-maintained equipment:
In today’s day and age, consumers constantly search for the best. Similarly, when it comes to a sports
club or gymnasiums, clients expect to get the best available equipment at their disposal. Equipment
that are constantly used require frequently maintenance service to ensure its smooth operation.
However, to avoid the maintenance expense many clubs often ignore the scheduled maintenance.
This ignorance causes a deep impact on the brand name along with the loss of clients and revenue.
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BUSINESS PLAN
Recball
FY 2020
❖ Associated Services – Value for money
Associated services are one of the reasons which add value to customer experience. Unfortunately,
in gyms or other complexes, customers have to face huge difficulty as they are charged separately
for lockers and charging pods. Now because of COVID-19, hand sanitizers and masks are compulsory
for every customer. This added up to the price, hence monthly subscription fee has been increased.
❖ Lack of Innovation.
When you join a gym or a sports complex, you get to see that the basic aim of the management is to
make money. Once the dollars start flowing in, they simply turn a blind eye towards innovation.
Nothing special is considered which could engage the customer’s attention.
OUR SOLUTION
To deal with the above-mentioned problems, RBL’s management has come up with modern day
solutions.
❖ Pricing
As our motto goes “Rent a ball for the price of a cup of coffee“, therefore, to consider the ease of
usage of the services, RBL has introduce low price model to make the services affordable for every
athlete. This will surely give us some time to bring profits, but in the longer run, when we are
operating on mass volume of customers, this will be our core benefit.
❖ Locality
To address the issues of locality and reduce the operational expenses in renting bigger spaces and
operating through there, RBL has come with a simple solution and that is to operate through public
parks, communities, beaches, schools, colleges, and universities. We have devised a RBL unit similar
in shape to traditional vending machine, and the only thing a customer has to do is to just log into
RBL’s app, get a booking, pay online, and get the ball for the sport he wants to play. With doing so,
we have ensured that we interact with people in a very productive way and on the same time we
give them a “money worth spending” experience.
❖ Equipment
Just like traditional gyms and sports centers, the equipment will only be changed when they are
broken beyond repair. But here at RBL, we have ensured that complete and thorough balls’ quality
will be checked regularly. If any flaws are spotted there, balls will be immediately replaced. Secondly,
if complain is launched by the customer, we will make sure that required actions are taken at once,
without compromising customer’s experience.
One of the innovative things which we have included in our RBL machine units, is that we have
included charging pods inside the ball’s locker. Locker will be only accessed through either the code
sent to customer’s mobile phone. At playfield, you will be totally free of the fear to lose your phone
or have its screen cracked in case you tremble or a hard hit endured by you.
As we all are dealing with COVID-19, the management has also placed hand sanitizers dispensers on
the machine. Just few drops will keep you safe once you are done with the play.
❖ Subscription method
A robust application has been devised which is free to download and easy to explore. You just need
to hit “sign up” button, and it will guide you through there. This will not only help the customer to
keep in touch with the customer support in hour of need, but will help in paying the dues, placing
feedbacks, exploring discount packages.
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BUSINESS PLAN
Recball
FY 2020
OUR PRODUCT/SERVICES
THE GAME-CHANGER
Why we call our product/service “the game changer” is because it is a concept which will revolutionize
the sports industry. One of the biggest reasons why RBL was founded, was because whenever you want
to play ball, you would enjoy if that ball is better in quality and the services rendered are satisfactory. A
low-quality ball will not provide you with an everlasting game experience.
Secondly, the ball unit (i.e. ball machine) is state of the art unit. They only way to open it is when you
have the code. Unless you have it you can’t access it. The bigger thing is, machine won’t get stuck. It’s
not like other vending machines which gets stuck sometimes. Ball machine is also fitted with UV Light
Sanitization technology. It helps in keeping balls germs free for next use.
Third major ingredient in this mix is the provision of charging pods. You take the ball out, place your
mobile inside the locker. You will feel secured as your phones are on charging and are in safe hands.
To have a glance, below is the RBL Ball Machine Unit.
The Product Itself
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BUSINESS PLAN
Recball
FY 2020
Machine (Unit’s) Specifications
The units are imported from China. Single unit $3,220. The specifications of the unit are given as under:
Description
Units
Height of the Machine
Length of the Machine
Width of the Machine
Machine’s distance from the surface (below)
Number of Lockers
Hight of locker
Length of locker
Width of locker
1,833.50 mm
1,030 mm
355 mm
95.80 mm
8 in number
340 mm
377 mm
355 mm
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BUSINESS PLAN
Recball
FY 2020
MARKET ANALYSIS
GENERAL OVERVIEW
Health and fitness industry is on an upsurge. This is because a lot of companies are seeing an opportunity
to capitalize on by creating solutions to the fitness problems faced by the people. Fitness centers, gyms,
and fitness devices are on the rise. While they continue to attract fitness conscious individuals and also
create awareness around health and wellness, industries like athletic wear, nutritional consulting,
personal training are on the rise as well. People regardless of age are taking steps to better their health
and pursue an active lifestyle. The female fitness industry is at the forefront of the wellness movement.
More women are taking up exercises that challenge the stereotypes about women's physical strength.
There has been a surge in interest in boxing, CrossFit, and bodybuilding among women. Strong is the new
sexy and pushing your limits is the goal. Below we look at various aspects of growth in this sector.
MARKET SIZE & GROWTH FORECAST – GLOBAL SCALE
Global Behavioral Healthcare Market
According to Acumen Research and Consulting, the global behavioral health market was valued at
US$202 billion (approx.) in 2019 and is projected to grow- at a CAGR of around 2.5 % to reach an
estimated value of USS 240 billion by 2026.
Global Behavioral Healthcare Market -
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- 14 -
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2022
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2025
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2026
BUSINESS PLAN
Recball
FY 2020
Global Health & Fitness Club Industry
Health and fitness industry are one of the world's largest and fastest-growing industries today. According
to research by Market Study Report LLC, the global health and fitness club market was valued at US$ 94
billion (approx.) in 2019 and is projected to growth at a CAGR of around 7.7 % to reach an estimated
value of USS 159 billion by 2026.
Global Health & Fitness Club Industry -
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2022
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2025
2025
2026
2026
Major Players Across the Globe
By revenue, the three largest gym chains globally are LA Fitness ($2.1 billion), Konami Sports & Fitness
($2.02 billion ), and Life Time Fitness ($1.55 billion) [Wellness Creative Co. 2019).
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BUSINESS PLAN
Recball
FY 2020
Global Key Market Drivers
Rising awareness among people to avail a healthy lifestyle, an increasing number of lifestyle-oriented
diseases, and rising incidences of obesity are the primary driving factors for the global fitness industry.
Out of various ways of staying healthy and fit, joining a fitness club is becoming the most preferable
option. Modernization rising disposable income in developing countries, rising number of fitness clubs
and gyms, have propelled the growth of the market significantly.
❖ Rising Mental Health Problems:
As much economic stability, physical fitness industry offers, mental fitness clubs/clinics are ignored
by that much. As reported by the World Health Organization (WHO) one in four people in the world
will be affected by mental or neurological disorders at some point in their lives. Around 450 million
people currently suffer from such conditions, placing mental disorders among the leading causes of
ill-health and disability worldwide. Treatments are available, but nearly two-thirds of people with a
known mental disorder never seek help from a health professional. Stigma, discrimination, and
neglect prevent care and treatment from reaching people with mental disorders, says the World
Health Organization ( WHO). The report says some mental disorders can be prevented; most mental
and behavioral disorders can be successfully treated; and that much of this prevention, cure, and
treatment is affordable. Up to 60% of people with depression can recover with a proper combination
of antidepressant drugs and psychotherapy. Up to 70% of people with epilepsy can be seizure free
when treated with simple, inexpensive anticonvulsants. Over 80% of people with schizophrenia can
be free of relapses at the end of one year of treatment with antipsychotic drugs combined with family
intervention. About 25% of countries, however, do not have the three most commonly prescribed
drugs used to treat schizophrenia, depression, and epilepsy at the primary health care level.
❖ Life Style related Illness:
Since the introduction of technology and automation in the workplace, the average job and lifestyle
are increasingly sedentary. In 2014, almost 40% of adults were overweight. In the US, that number
shoots to 70%, making it the most overweight country in the world. Millennials and Gen Z'ers are also
more worried as compared to previous generations.
❖ Influence of Social Media:
Health and fitness are a social media phenomenon. On Instagram, #fitness hashtag has over three
hundred million posts. According to Statistica, approximately 2.5 billion people are using social media
platforms today.
Social media influences are also considered to be one of the driving forces behind the growth and
success of the health and fitness industry. They play an instrumental role in promoting healthy eating,
exercise, and a desire for having a lean, athletic physique.
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BUSINESS PLAN
Recball
FY 2020
❖ Increasingly health-conscious customers:
There's a proliferation in digital content around the topic of health and wellness. Google search for
“health and wellness" yields 500 million-plus results, with a search volume of over 12,000 per month
in the USA.
❖ A shift in attitude towards health care:
Many healthcare professionals and nutritionists suggest a healthy and active lifestyle — from the
food you consume to your level of activity — to tackle problems associated with poor health. Majorly
because it's cheaper than curative solutions and other cosmetic and medical solutions.
From 2000 to 2010, there was an increase of 10% in the healthcare professionals that recommended
healthy eating and regular exercise to their patients.
Resultantly, activities like yoga have grown in popularity, with an increase of 50% from 2012 until
today. Gym memberships have almost doubled in popularity since 2000, now with over 60 million
people having memberships in the US alone.
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BUSINESS PLAN
Recball
FY 2020
MARKET SIZE & GROWTH FORECAST – United States (US) SCALE
US Behavioral Healthcare Market
US behavioral health market was valued at US$ 18 billion (approx.) in 2019 and assuming Acumen’s global
market growth rate we arrive at a value of US$ 21 billion by 2026. (2018 source: IBIS World)
US Behavioral Healthcare Market -
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-
2022
-
-
2025
-
According to the National Alliance on Mental Illness ( NAMI ):
✓ 1 in 5 U.S. adults experience mental illness each year;
✓ 50% of all lifetime mental illness begins by age 14, and 75% by age 24;
✓ Suicide is the 2nd leading cause of death among people aged 10-34;
✓ Only 43.3% of U.S. adults with mental illness received treatment in 2018.
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2026
BUSINESS PLAN
Recball
FY 2020
US Health and Fitness Club Market
According to Wellness Creative Co., the US is the world's largest health and wellness market, with 38,477
clubs, and US health and fitness club market was valued at US$ 30 billion (approx. ) in 2019 and is
projected to grow at a CAGR of around 36.7% to reach an estimated value of US$ 48 billion by 2026.
US Behavioral Healthcare Market -
2020
2019
- 19 -
2021
2020
2022
2021
2022
2023
2023
2024
2024
2025
2025
2026
2026
BUSINESS PLAN
Recball
FY 2020
Key Market Drivers in California
According to IHRSA. the health and fitness industry in California earn $ 2.8 billion in revenue annually.
The upsurge of Health and fitness clubs in California is parallel to that of the health club industry in the
U.S. With a total population of 39.9 million having a median age of 36 and median household income of
$59,246 and 8.87 million people visiting health clubs it provides a large customer base for health and
fitness clubs. California State is reported to have over 4,326 health clubs by IHRSA. Several health clubs
experienced a growth rate of 10% from 584 health clubs in the previous year. The State’s poverty rate is
only 14.3% only as reported by Data USA. 92.8% of the population of California state has health coverage.
Per capita, personal health care spending in the state is estimated to be US$ 63,593 in 2020.
According to Mental Health America, California is ranked 50 out of the 50 states for providing access to
mental health services, representing a shortage of mental health services and a major market gap. Lack
of mental health professionals is such that each mental health care professional is reported to see 1,280
patients per year on average to cover 37.7% of the California state's population requiring services of
mental health professionals.
The following mental illnesses have been reported in 2016 by Data USA:
✓ 6.04% of individuals in California have major depressive episodes;
✓ 3.61% of individuals with serious mental illness;
✓ 11% of individuals die of drug overdosage; and
✓ 18% of individuals have a habit of excessive drinking.
Conclusion on Market
Market, hence all across the US and our chosen locations is very strong for the health and fitness industry
and is thriving with growth and investment. With strong industrial growth numbers at the back and
people’s shifting attitude towards fitness, the market is sufficiently strong for us to build our business
and with our unique value proposition capture a major share of the market.
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BUSINESS PLAN
Recball
FY 2020
COMPETITION ANALYSIS
Our competition is largely from the overall wellness industry with no direct competitors as no other
health and fitness club provides ball renting facilities to its members. The indirect competition consists
of traditional alternatives such as mental health clinics and gyms, posing a higher degree of a challenge
since they already have a sound customer base and located at convenient locations. Based on an analysis
of our target market we anticipate our indirect competition to include the following:
Traditional Gyms
Traditional gyms include focusing only on physical fitness based on the belief that a healthy body would
automatically create a healthy mind. Even with increasing awareness among people about mental health
and what is required to stay mentally fit, many people tend to stick to old methods of fitness which only
benefits them physically. Some of our possible major competitors in this category include:
Competitor’s
Contact
Name
Information
Description of Services
Fee/Charges
Yearly
Front Walk,
Muscle Beach Venice is the “Home of •
Bodybuilding”, nestled right in the heart of
Los Angeles,
Venice Beach since 1963. Some of the
$200
CA 90401-
biggest names in bodybuilding and film •
including Franco Columbo, Lou Ferrigno,
Yearly
Arnold Schwarzenegger and Frank Zane
$100 (age 60 &
have all called Muscle Beach Venice home.
over)
Bodybuilders and bodybuilding enthusiasts •
still flock to this outdoor gym to work out
Seven Day Pass
and be a part of the bodybuilding tradition.
in
Muscle Beach Venice is open 7 days a week
year)
Muscle Beach
1800 Ocean
Venice
3124
except for major holidays and rainy days.
•
Membership
Senior
Membership
$50 (any 7 days
Seven
calendar
Day
Senior Pass $25
(any 7 days in
calendar year -age 60 & over)
•
Day Pass $10
•
Day Pass Senior
$5 (age 60 &
over)
- 21 -
BUSINESS PLAN
Recball
Gold’s Gym
FY 2020
360
Hampton
Dr, Los
Angeles, CA-
Planet Fitness
437 S
Broadway
Los Angeles,
CA 90013
Gold’s Gym has been delivering results and If you want the
transforming lives since 1965. As pioneers flexibility to use any
of all Gold's Gym
of the industry, we’re dedicated to
clubs throughout
providing you with the coaching, workout Southern California,
plans, and amenities you need to All-Access
is
experience real change. From strength membership
perfect for you!
training and group exercise classes, to the Monthly
latest cardio equipment and Personal membership fees
Training options - our team is with you at are only about $2 a
day!
every step of your fitness journey.
At Planet Fitness, unique environment is Two packages are
provided in which anyone – and we mean being offered here,
“Classic” for $10
anyone – can be comfortable. A diverse,
per month and the
Judgement Free Zone where a lasting, “Black Card” for
active lifestyle can be built. Our product is a $22.9 per month.
tool, a means to an end; not a brand name Such
price
is
or a mold-maker, but a tool that can be used excluding taxes and
duties.
by anyone. In the end, it’s all about you. As
we evolve and educate ourselves, we will Annual fee of $39 is
to be given by all
seek to perfect this safe, energetic the members of
environment, where everyone feels gym regardless the
they
accepted and respected. We are not here to package
choose.
kiss your butt, only to kick it if that’s what
you need.
- 22 -
BUSINESS PLAN
Recball
FY 2020
Mental Health Clinics
Even though many Americans are deprived of mental health care still when it comes to it the first solution
for them would be a psychiatrist. Mental health professionals have the benefit of the lack of existence
and awareness of health clubs that provide both mental and physical health care. Many people with
mental illness would search for a mental health professional rather than a health club of such sort.
The fact that many mental health care professionals have their clinics in convenient locations people (i.e.
in residential areas) further strengthens their position and would encourage people to visit them rather
than going to a health club which is located at a long distance. Some of our possible major competitors
in this category include:
Competitor’s
Contact
Name
Information
Betterhelp
BetterHelp
(Available
electronically)
Description of Services
Fee/Charges
The world’s largest e-counseling platform, The cost of
Batterhelp provides all kinds of mental therapy counselling
such as private counseling, couples counseling,& ranges from
teen counseling as well. It offers access to $60-$80 per
licensed, trained, experienced, and accredited week
psychologists (Ph.D./PsyD), marriage and family
tehrapists
(LMFT),
clinical
social
workers
(LCSW/LMSW) and board licensed professional
counselors (LPC).
Betterhelp enjoys a worldwide portfolio as it
provides its services electronically.
Ozar Wellness
Address:
Ozar Wellness House is a private health space
Not available
House
10390 Santa
focused on total body wellness, including
publicly.
Monica Blvd
functional fitness and posture correction.
Ste 220 Los
Angeles, CA
90025.
members can come to them for anything and
everything when in regards to their health. As
Ph: 310-659-
their understanding of the body expands, so
9911.
will the breadth of services we make available
@: Ozar
Wellness
House
- 23 -
At OWH, it is believed that the patients and
to everyone.
BUSINESS PLAN
Recball
FY 2020
COMPETITIVE ADVANTAGE
The strategy of RBL focuses on being unique and competitive. The provision of means for achieving not
only physical health but also mental health at a single place makes RBL unique from other clubs. Further,
Given below is a detailed analysis of our competitive advantages:
❖ First mover advantage: Currently no competitor provides ball rental facility that is the reason we are
having no direct competitor in the market;
❖ Ability to target both the mental and physical health market: This is where our business model offers
us a huge competitive advantage. By associating our brand with both services ( health & fitness, and
mental), we can capture market share from both segments simultaneously.
❖ Lower operational costs as compared to industry: To keep our operational costs in check, we will be
following lean management principles and since we do not have to open separate facilities for
provision of our services, our business model already gives us a huge competitive advantage here.
The only major cost we will be baring would be the cost of RBL’s machine units.
❖ State-of-the-art and up-to-date equipment: To solve the problem of old and crappy equipment, we
will not be purchasing our ball machines from anyone other than our only quality suppliers and
constantly keeping it up-to-date and maintained.
❖ The brand for young ones: We are associating ourselves with young ones such as school or college
students. Therefore, we are aiming to conduct summer camps and sport galas for both category of
students. This will not only help the students get fit, but will help us in our brand promotion.
❖ Location: We will be starting with Los Angeles which an affluent market area with people having good
disposable income here. Further, all RBL machines will be installed on prominent and easy to access
locations.
- 24 -
BUSINESS PLAN
Recball
FY 2020
SWOT Analysis
SWOT (strengths, weaknesses, opportunities, and threats) analysis is a framework used to evaluate a
company's competitive position and to develop strategic planning. It assesses internal and external
factors, as well as current and future potential, and is designed to facilitate a realistic, fact-based, and
data-driven look at the strengths and weaknesses of an organization.
We know- that if a proper SWOT analysis is conducted for our business, we will be able to position our
business to maximize our strength, leverage on the opportunities that will be available to us, mitigate our
risks and be welled equipped to confront our threats. Below is a summary of SWOT analysis for RBL.
WEAKNESS
STRENGTH
❖ First mover advantage in providing ball rental ❖ The idea can be imitated;
❖ Being a startup, it faces the risk of having
facilities to public;
❖ Provision of lockers, and mobile charging
pods on site;
❖ State-of-the-art equipment;
❖ Quality services provided to customers;
inadequate funds needed for growth and
expansion;
❖ No known comparable entities in existence to
model after;
❖ A business model that supports efficient ❖ The Company is positioned as a new entrant
in the market; and
management of operational costs; and
❖ Our founder’s experience in leadership
❖ The cost of developing and growing the
service in its commercial phase is not yet
accurately determined.
THREATS
OPPORTUNITES
❖ The mental and physical fitness industry is on ❖ There are already older indirect competitors
in the form of multiple fitness centers with
the rise and with our right business model, we
can capture a major share of the growing
billion-dollar market;
low membership fees;
❖ The high membership fee (in future) may
❖ RBL can leverage the active lifestyle that living
result in difficulties in customer acquisition
in California promotes and affords its
and it might not feasible to run the business
residents;
profitably;
❖ Since we have the first-mover advantage, ❖ COV1D-19 impact has decreased the
purchasing power of many people and they
with the right marketing and service approach
we can capture major chunk of physical &
might not be interested in premium facilities
health industries; and
for a while; and
❖ The security of customer’s data my be
compromised
- 25 -
if
necessary,
steps
and
BUSINESS PLAN
Recball
❖ Opportunity to penetrate and establish in the
areas where fitness facilities are not available
FY 2020
technology are not place to counter the
hacking attempts.
as readily as compared to other areas.
SWOT Analysis Conclusion
RBL’s success lies essentially in the followings:
•
Offering a great member experience which will serve even greater value as compared to our premium
prices.
•
Capitalize on the enthusiasm around sports in California by advertising RBL’s at prominent parks,
beaches, schools, colleges and professional sporting events.
•
Quickly capturing market through effective marketing to capture individual and corporate sectors
(NFL and other alike) and building strategic alliances with such sectors.
•
Maintaining integrity and security of customer’s personal data and building a strong defense against
any hacking/information leakage risks.
•
Customer’s satisfaction is what will give us the necessary push to stay afloat in the market over
considerable period of time. Some of the customer remarks are stated as under:
Client: Anna Rimer
Client: Jessica Hanamoto
- 26 -
BUSINESS PLAN
Recball
Client: Cindy Blubaugh
Client: Rachelle Ratner
- 27 -
FY 2020
BUSINESS PLAN
Recball
FY 2020
EXECUTION & IMPLEMENTATION STRATEGIES
The following are key execution plans and strategies that will be in place for the long-term success of
RBL:
BRIEF DESCRIPTION OF RBL
RBL will be an exclusive, amenity-rich , all-inclusive wellness retreat and will strive to be a center that
provides its members with the resources to convalesce their mental, physical, and emotional wellbeing.
For many of the individuals, RBL serves as a place where they can unwind themselves after a rough day
and build lasting camaraderie with their peers. RBL will serve as a wellness retreat where members can
heal their minds and develop a healthy lifestyle.
It is important to note that RBL will not serve as a center for bodybuilders, or training athletes. That is
not our target market; although, they are certainly welcomed to join. However, we want to be sensitive
that our members will come to us with various body compositions and athletic abilities. Therefore, RBL
will specifically seek to serve as a wellness retreat for your everyday person, such as; the business
executive, first responder, stay at home parent, educator, graduate student, etc. Essentially, all are
welcomed to come as they are and leave a new person inside and out.
More importantly. RBL seeks to be an asset in the fight against societal problems such as the rise in
suicide, domestic violence, and broken family rates. A key component in achieving this objective is
removing the burden for a person to access holistically health-based resources by conveniently offering
them in a one-stop-shop.
RBL is a sports ball rental service that makes having fun and staying active simple and convenient at an
affordable price
Boris Boundjia, a former college basketball player, who resides in Los Angeles, founded RBL. Bo, like
many other Los Angeles residents, enjoys being outside and the warm weather that southern California
has to offer. He would go to the park and see other people playing basketball and soccer or spot an
empty volleyball court on the beach. He’d find himself feeling unprepared and wishing he had a ball. At
that moment RBL was born. You don’t need to be prepared or tote a ball with you everywhere you go.
RBL makes them available, affordably, in recreational areas. Bo hopes that RBL will motivate more
people to be active and thinks that sports will bring friends and families together outdoors in a healthy
way.
RBL can also help in eliminating property loss. Bo has lost countless items while playing basketball at
the park; he lost a chain that his mom gave to him when he was playing basketball on the playground.
RBL allows you to leave your belongings safe inside the locker. You can play sports freely not worrying
about your phone or wallet being stolen on the sidelines. Simply and conveniently have fun!
RBL isn’t just fun and easy. It is also eco-friendly! As a young entrepreneur and with global warming at
all-time high, it has been Bo’s responsibility to make sure that his business endeavors are always
environmentally sound, and therefore, all RBL’s machines use solar-powered energy.
- 28 -
BUSINESS PLAN
Recball
FY 2020
RBL’s BUSINESS MODEL & SERVICES
Being accessible through nearest park, playground, beach, community yards and school or college
gymnasiums or ball courts, RBL is giving opportunity to every person who can associated themselves
with sports, regardless of color, creed and age, to join in, unwind and feel the lighter side of life. For
making this concept easily adoptable, the management of RBL has made the process a lot easier. You
are just required to follow below stated steps:
(I)
(II)
(III)
(IV)
Download the free
RBL app available on
Android and iOS.
Find a Recball box at
beaches and parks in
your area.
Scan the QR code on
the locker touch-screen
to rent a ball.*
Return the ball when
you are done and
Walk away handsfree.
* You can leave your
personal items and charge
your phone in the locker
while you play.
Annual Members
RBL started operations in July 2020 and till now they have successfully registered 300 users.
Membership plans
It is RBL’s aim to make services as convenient as possible for all its members therefore, they have set
their prices to be simple &transparent. Following are the details of RBL’s plans:
FREE
ROOKIE
ALL-STAR
First 15 minutes free every
time you rent a ball, then
$3/hour
FREE
First two hours free every time
you rent a ball then $3/hour
Unlimited ball rentals
$5.99/month
$9.99/month
First Facility Location
RBL started operating through Rancho Tapo Community Park, 3700 Avenida Simi (Lemon Dr), Simi
Valley, CA, 93063.
- 29 -
BUSINESS PLAN
Recball
FY 2020
Timings
The timings of RBL’s operations depends upon the location’s (park, beach, or gym’s) timings in which
the ball machine is installed.
- 30 -
BUSINESS PLAN
Recball
FY 2020
RBL’s REVENUE MODEL
Our business model equips us to have multiple monthly and annual revenue streams:
Revenue Category
Revenue Component
Revenue from “Free” Members
❖ No monthly or daily
subscription fee.
❖ 15 mins of ball rental will be
free. From 16th minute,
$3/hour will be charged.
❖ Monthly subscription fee
charged to clients.
❖ First two hours every time
client rents the ball will be
free. From 3rd hour
onwards, $3/hour will be
charged.
❖ Monthly subscription fee
charged to clients along
with a facility to rent
unlimited balls
Revenue from “Rookie”
Members
Revenue from “All-Star”
Members
- 31 -
Pricing
$3.00 /hour
$5.99/month
$9.99/month
BUSINESS PLAN
Recball
FY 2020
RBL’s MANAGEMENT & PERSONNEL DETAILS
Key management and personnel details have been mentioned below. The following are envisaged to
be implemented and operated based on actual circumstances at the time of implementation. Our
operational details remain flexible and adjustable based on stakeholder requirements and changes.
Founder & Management Team
RBL although a new player in the fitness market, has behind its success drive the professional and
leadership experience of our founder Mr. Boris Boundjia., which shall be leveraged for our Company's
development and operational success. Further, the Founder will also hire a Board of Directors ( BOD)
for assistance in strategic decision making and successfully leading RBL.
The BOD will be appointed to guide, advise, and counsel the CEO and other executives and share their
experience and expertise to assist with the growth and profitability of RBL. Moreover, the group will
provide fresh ideas and unique perspectives to advance the mission and expand the reach of the
Company.
Envisaged Company Structure
Founder & CEO
Mr. Boris Boundjia
Head-Business
Development
Head-Business
COmmunication
Mr. Mitch Garcia
Ms. Alexxa Uslan
Digital Marketing
Advisor
Ms. Morgnan Gordon
Corporate Profile of RBL’s Management
Mr. Boris Boundjia (Founder & CEO):
Boris Boundjia, a former college basketball player, who resides in Los Angeles, founded Recball. Bo, like
many other Los Angeles residents, enjoys being outside and the warm weather that southern California
has to offer. He would go to the park and see other people playing basketball and soccer or spot an
empty volleyball court on the beach. He’d find himself feeling unprepared and wishing he had a ball. At
that moment Recball was born. You don’t need to be prepared or tote a ball with you everywhere you
go. Recball makes them available, affordably, in recreational areas. Bo hopes that Recball will motivate
more people to be active and thinks that sports will bring friends and families together outdoors in a
healthy way.
- 32 -
BUSINESS PLAN
Recball
FY 2020
Mr. Mitch Garcia (Head – Business Development)
Mitch has 7 years of logistics experience across multiple domestic freight carriers and has led operations
in inbound planning, outbound planning, and city dispatch. He then moved on to business development
as an account executive. He began his career in freight after completing a successful collegiate athletic
career as a baseball player and spending two years playing independent baseball. Mitch earned an
undergraduate degree in business administration with a concentration in management from Simpson
University in Redding, CA in 2012. As the Head of Business Development, Mitch leads sales, growth
management, and community relations. Under his stewardship, Recball has set out to make our
communities a place where we create a fun and safe place for people of all ages. Coming to a park,
school, or beach near you.
Ms. Alexxa Uslan (Head – Communications)
Alexxa has more than six years of experience in communications and corporate culture curation. As an
HR professional, specializing in Employee Relations, community building, risk-assessment, and
community out-reach are her specialties. Alexxa is also an active member of the non-profit social and
racial justice group, SURJ (Showing up for Racial Justice) in affiliation with Black Lives Matter, as a
phonebank Leader/Coach and Tech Support; Her proficiency and passion in effective reach helps her
create content and messaging that connects effectively with an entire community. Alexxa received a BS
in Communication at Boston University and turned her interest in consumer insights along with her
innate people skills into a career she is excited about.
Ms. Morgan Gordon (Advisor – Digital Marketing)
Morgan is a former full scholarship recipient, Division-1 Track & Field athlete, at the University of
Cincinnati. She got her Masters degree in Broadcast and Digital Journalism from Syracuse University and
worked as a news anchor and reporter for a CBS News affiliate in Saginaw, Michigan. Currently, Morgan
serves as Social Media manager at United Cerebral Palsy where she heads digital content development.
Her passion for health & fitness and storytelling led her, without question, to be a part of the Recball
team.
Planned Recruitments
RBL intends to build a resource-efficient company whereby the right team members characterized by
their competency level, creativity, qualification, experience, and personal attributes are employed to
fill all available positions in the company. For continuous support and operational success of RBL, a
talented, experienced team would be recruited in 3 stages:
Stage – 1 Recruitments:
Such would be made at the start of incorporation. This would represent crucial resources, which are
considered extremely necessary for the development and successful launch of our Company and
would only include CEO and third-party contractors who would be involved in the development of
Recball machines. During this stage, the founder will be directly involved in the main activities and
would ensure that the structure of the Company remains lean so that no extra burden is made on
finances.
Stage – 2 Recruitments:
- 33 -
BUSINESS PLAN
Recball
FY 2020
Such would be made after we have entered the market and our first facility is operational. Stage 2
recruitment would consist of Head of Business Development, Head of Communications & Advisor
Digital Marketing.
Stage – 3 Recruitments:
Such would be made around the 37th month of our operations. These would be made to ensure that
the Company’s human resources are can adequately support the Company’s expansion plans. Our
salary expense and number of staff positions details are summarized as below:
Payroll Expenses
Executive Position
CEO
Head of Business
Development
Head of
Communications
Advisor Digital
Marketing
Annual
Salary
Annual
Salary
Annual
Salary
Annual
Salary
Annual
Salary
No. of
positions
(Y1 $)
(Y2 $)
(Y3 $)
(Y4 $)
(Y5 $)
80K
100K
120K
120K
120K
1
60 K
60 K
60 K
60 K
60 K
1
60 K
60 K
60 K
60 K
60 K
1
10K
10K
10K
10K
10K
1
Envisaged Equity Structure
Equity Distribution of the Shareholders is stated hereunder:
Shareholder’s Name
Equity Distribution (%)
Boris Boundjia
90
Stephane Nembot
5
Jean Michael Pajot
2
Mitch Garcia
2
Alexxa Uslan
1
- 34 -
BUSINESS PLAN
Recball
FY 2020
FUNDING & EXPENSES
To achieve both its short term and long-term objectives, RBL intends to raise equity funding of $ 1.5
million in seed funding. The raised funds would be utilized as follows:
Cost Description
Admin Expenses
Capital Expenditures
312,817.65
1,051,150.00
Intangible Assets
45,628.00
Inventory
10,100.00
Legal Expenses
10,076.00
Marketing Expenses
50,000.00
Travelling Expenses
20,228.00
TOTAL
- 35 -
Funding Breakup
(US$)
1,500,000.00
BUSINESS PLAN
Recball
FY 2020
MARKETING & SALES
RBL’s MARKETING STRATEGY
Our go-to-marketing (GTM) strategy starts with finalizing how our brand image will be conveyed and
remain consistent at every marketing stage so that people can remember and identify themselves with
our brand. Our core marketing strategy is to market RBL at sports events, to universities, colleges,
corporates looking to offer RBL membership
Key components of our GTM strategy consist of the following:
❖ Defining marketing objectives
❖ Defining customer persona
❖ Defining our value proposition and brand positioning
❖ Customer acquisition & retention strategies
❖ Promotion activities
Marketing Objectives
Marketing objectives cover the following broad objectives for our Company’s reach, operations,
engagement, brand, trust, and growth:
❖ Brand awareness and brand loyalty from members.
❖ Expand marketing coverage area in minimum time through the proper execution of the company's
marketing plan and strategies.
❖ Enhance customer relations & be their choice for mental and physical fitness services.
❖ Effectively use social media, trends & technology to boost recognition, engagement & customers.
❖ Increase our number of members and market share through increased listings as per customer
choice/spending behavior.
❖ Strategically use referral as a marketing tool through exclusively designed feedback mechanisms
over website & social media.
❖ Increase profits and cash flows of the Company and ensure that a sustainable business model is
built.
- 36 -
BUSINESS PLAN
Recball
FY 2020
Target Customers
Our customer persona is defined hereunder:
Customer
Segmentation
Target Customers
Geographical
❖ Starting from Los Angeles;
❖ Expanding to all of California and eventually USA; and
❖ People in affluent areas.
Demographic
❖ Customers from any age group;
❖ Business Executives;
❖ Large companies interested in offering membership as an employee
benefit;
❖ Retirees; and
❖ Seasonal LA Residents (e.g., snowbirds, business leaders with vacation
homes)
Behavioral
❖ People interested in sports events;
❖ Social media users; and
❖ Everyone, interested in looking and feeling healthy.
Marketing Channels & Techniques
We aim to get as many subscribers as possible in the first 6 months after launch. The more rapidly our
marketplace spreads, the higher the customer base will grow through referral and word of mouth. Steps
and strategies, we would be following to build our brand after launch include:
Customer
Segmentation
Social Media & other
online advertisements
Search Engine
Optimization (SEO)
Branding
Influencer Marketing
- 37 -
Details
Channels
❖ Facebook;
❖ LinkedIn;
❖ Instagram;
❖ Google; and
❖ YouTube
To ensure that our e-commerce platform is ❖ Google
continuously ranked highly in search for a certain
keyword (e.g., Ball rental, fitness & health etc.) SEO
will be done by using a great title to hook customers
and for added value, we will include screenshots and
videos. An SEO expert will be hired for this purpose.
RBL branded t-shirts and caps etc. will be given to
On-ground
our staff and premium members to ensure that
branding activities
customers remember us
Our localities would be endorsed by famous health & ❖ Facebook;
fitness influences and bloggers.
❖ Instagram;
❖ Blogging
websites
After the official launch, we will start rolling out
advertisements on social media platforms and other
relevant online advertisement channels with a pitch
like “Rent a ball for the price of a cup of coffee.”
BUSINESS PLAN
Recball
FY 2020
Customer Acquisition & Growth Strategy
Following are our customer acquisition & growth strategies:
Awareness: Getting our brand noticed will be the first step. Targeted social media ads will be posted on
Instagram & Facebook etc. to attract customers using attractive pitch like “rent a ball for price of coffee
cup". Further, we will co-create quality content with influences to reach customers through a reliable
mean and promote RBL at peak sporting seasons in California.
Early Adopter Advocacy: Word of mouth marketing will be essential. The company will initially foster it
by seeking out bloggers and influences and getting them to advocate for the brand. RBL will aim at
customers by sponsoring events, giving a one-day free trial visit, and adopting a hyper-local strategy
that changes shape with each new city the company enters.
Service: Managing our customers through the service process to ensure they have a positive experience
will bring us far greater rewards in the future and turn customers into loyal advocates.
Retention: Customer care post-purchase is just as important as during the selling process. This will be
done by:
❖ Initiating solid customer loyalty programs for loyal customers;
❖ Establish two-way communication i.e., analyze and promptly respond to negative and positive
feedback;
❖ Targeted emails to abandoned customers; and
❖ Constantly keep customers engaged by sending regular promotional campaigns through email and
social media.
Referrals: Early adopters will be able to take advantage of RBL’s referral marketing program to refer
friends while earning credits themselves. This gives first-timers a more concrete reason to try the
service. Our staff also get incentives, thereby acquiring more customers.
Marketing Budget
Planned expenditure to achieve our marketing goal is as follows: (2.5% growth)
(Y1 $)
(Y2 $)
(Y3 $)
(Y4 $)
(Y5 $)
SEO
2,400
2,469
2,522
2,585
2,649
Social Media
Marketing
12,000
12,300
12,608
12,923
13,246
Blogs
6,000
6,150
6,304
6,461
6,623
Influencers
9,600
9,840
10,086
10,338
10,597
Print Advertisement
12,000
12,300
12,608
12,923
13,246
Branding
2,000
2,050
2,101
2,154
2,208
TOTAL
50,000
51,250
52,531
53,845
55,191
Expense Category
- 38 -
BUSINESS PLAN
Recball
FY 2020
FINANCIAL INFORMATION
INCOME STATEMENT
Recball
Statement of Profit & Loss / Income Statement
Years : 2021, 2022, 2023, 2024 &-
($)
Revenue / Income
Description
2022
($)
2023
($)
2024
($)
2025
($)
1,875,000
1,921,875
1,969,922
2,019,170
2,069,649
1,875,000
1,921,875
1,969,922
2,019,170
2,069,649
312,818
10,076
20,228
36,133
119,230
9,126
50,000
20,000
577,611
319,825
10,302
20,681
29,273
119,230
9,126
51,120
45,000
604,556
326,989
10,532
21,144
22,234
119,230
9,126
52,265
100,000
661,520
334,313
10,768
21,618
15,012
119,230
9,126
53,436
125,000
688,503
341,802
11,010
22,102
7,602
119,230
9,126
54,633
150,000
715,505
Revenue / Income
• Sales from ball rentals
Total Revenue
Operating expenses
Operating expenses
Admin expenses
Legal expenses
Travelling expenses
Finance cost
Depreciation expenses
Amortization expenses
Marketing expenses
Insurance expense
Total operating expenses
- 39 -
BUSINESS PLAN
Recball
FY 2020
BALANCE SHEET
Recball
Statement of Financial Position / Balance Sheet
Years : 2021, 2022, 2023, 2024 &-
($)
2024
($)
2021
($)
2022
($)
2023
($)
• Furniture
• Office equipments
• Vehicles
16,000
436,920
24,000
12,000
327,690
18,000
8,000
218,460
12,000
4,000
109,230
6,000
-
Intangible assets
Total long term assets
36,502
513,422
27,377
385,067
18,251
256,711
9,126
128,356
-
937,500
587,300
10,100
1,534,900
2,048,322
960,938
1,342,955
25,250
2,329,142
2,714,209
1,945,898
1,116,132
47,975
3,110,006
3,366,717
1,009,585
2,807,830
82,063
3,899,477
4,027,833
Description
Assets
Fixed (Long-term) assets
Property and equipment
Current assets
Trade receivables
Cash and bank balances
Inventory
Total current assets
Total assets
2021
($)
Description
2022
($)
2023
($)
2,044,410
2,520,628
133,194
4,698,232
4,698,-
($)
2024
($)
Share capital and Reserves
Equity and Liabilities
Share capital
Accumulated profits
Total equity
1,859,058
1,859,058
2,789,331
2,789,331
855,152
855,152
577,386
577,386
292,398
292,398
270,727
270,727
1,125,879
2,048,323
277,766
277,766
855,152
2,714,209
284,988
284,988
577,386
3,366,717
3,735,435
3,735,435
4,698,232
4,698,232
Liabilities
Long term liabilities
Loan from investors
Total long term liabilities
-
-
Current liabilities
Current portion of investors money payable
Total current liabilities
Total liabilities
Total equity and liabilities
- 40 -
922,444
922,444
292,398
292,398
292,398
4,027,833
4,698,232
BUSINESS PLAN
Recball
FY 2020
CASH FLOW STATEMENT
Recball
Statement of Cash Flows
Years : 2021, 2022, 2023, 2024 & 2025
Description
2021
($)
2022
($)
2023
($)
2024
($)
2025
($)
Cash flows from financing activities
Cash flows from investing activities
Cash flow from Operating Activities
Cash flows from operating activities
Operating profit before taxation
Adjustments for non cash items:
Depreciation
Amortization
Finance cost
Total
Operating profit before working capital changes
(Increase) / decrease in current assets:
Trade debts
Inventory
Increase / (decrease) in current liabilities:
Total
Cash generated from operations
Less: Interest paid
Less: Tax paid
Net cash from operating activities
1,297,389
1,317,319
1,308,402
1,330,667
1,354,145
119,230
9,126
36,133
164,489
1,461,878
119,230
9,126
29,273
157,628
1,474,947
119,230
9,126
22,234
150,590
1,458,991
119,230
9,126
15,012
143,368
1,474,034
119,230
9,126
7,602
135,958
1,490,103
(937,500)
(10,100)
(947,600)
514,278
(36,133)
(272,452)
205,693
(23,438)
(15,150)
(38,588)
1,436,360
(29,273)
(276,637)
1,130,450
(984,961)
(22,725)
(1,007,686)
451,305
(22,234)
(274,764)
154,307
936,313
(34,088)
902,226
2,376,260
(15,012)
(279,440)
2,081,808
(1,034,825)
(51,131)
(1,085,956)
404,147
(7,602)
(284,370)
112,174
2021
2022
2023
2024
2025
($)
($)
($)
($)
($)
Cash flows from investing activities
Investment made in property and equipment
(641,778)
-
-
-
-
Net cash from used in investing activities
(641,778)
-
-
-
-
Cash flows from financing activities
2021
2022
2023
2024
2025
($)
($)
($)
($)
($)
Repayment of investors money
(263,867)
Proceeds from Investors
1,389,745
Dividend paid
Share capital
Net cash from / (used in) financing activities
Net increase in cash and cash equivalents
Cash and cash equivalents at the beginning of year
Cash and cash equivalents at the end of year
- 41 -
(102,494)
1,023,385
587,300
587,300
(270,727)
(104,068)
(374,795)
755,655
587,300
1,342,955
(277,766)
(103,364)
(381,130)
(226,823)
1,342,955
1,116,133
(284,988)
(105,123)
(390,111)
1,691,698
1,116,133
2,807,829
(292,398)
(106,977)
(399,375)
(287,201)
2,807,829
2,520,628