Anju Singh

CASE STUDY SALES FORCE – REAL ESTATE SALESFORCE CASE STUDY 1 Overview Customer is one of the fastest growing real estate companies in India, and develops a wide-range of infrastructure projects including residential & commercial complexes. To cater to their changing business and customer requirements, the organization chose to migrate to Salesforce as a centralized CRM system. Challenges The customer had higher operational and maintenance costs involved in integrating 3 systems SAP, Oracle CRM on demand and local server to align key business functions. They also faced some serious issues with data redundancy, ability to send rich text emails, manual email service and inconsistency because of multiple applications. Solutions Vidushi Infotech implemented a highly customized, configurable and scalable Salesforce CRM to address both business and technical issues. Using the distinctive custom of the application the customer was able to achieve their distinctive requirements. With our deep technology expertise and experience in large scale Salesforce implementations provided a multi solution approach to arrive at the best solution to meet the strategic vision and stakeholder requirements. Vidushi Infotech also helped the client to migrate all of their existing service request records from the former CRM to Salesforce CRM on an accelerated timeline of a mere 15 business days. Results The new solution helped the client to send rich text emails with Inline imaging and also with data validation. The data validation ensured accurate and consistent data and access to the centralized CRM system which improved user adoption and productivity. ©All rights reserved. Vidushi Infotech SALESFORCE CASE STUDY 2 Get in Touch Prefer the phone Trusty Email - - - Address Cerebrum IT park, Unit No. 3A, Building B3, 2nd Floor, Kalyani Nagar, Pune -411014, Maharashtra FREE CONSULTATION:- ©All rights reserved. Vidushi Infotech