Ammad Javed

1 Image Removed Scope of Work Warehouse & Fulfillment Marketplace By XYZ Version 1.2 Dated: 04/23/20 2 Web Application - Scope of Work Brief Introduction Idea: A Marketplace that connects Warehouse Providers & Companies seeking space to fulfill their Storage, eCommerce & Retail Distribution needs. A Cloud-based warehouse management system will assist the Companies and Space providers in inventory, orders, and fulfillment management. Web Application: Customer Panel (Space Seeker), Provider Panel (Warehouse Space Provider), and Admin Panel/Dashboard (Marketplace) Platform & Technology: PHP (Laravel) Maintenance and Support: Long-time support, enhancement, and maintenance 3 Web Application - Scope of Work TABLE OF CONTENT Brief Introduction 2 Customer Panel Registration Request for Space After registering the user will be able to search for warehouse as per his requirements Request Results (Bids received from warehouses) Enable Customer Contracts Login Dashboard Orders Management Inventory Management Warehouse Management Billing User Management Online Chat Support Reports - Warehouse Provider Panel Registration Profile Update Login Warehouses Listing Dashboard Bidding Inventory Management Orders Management Invoice Management/Billing Value Added Services from Space Providers Online Chat Support User Management Reporting - Admin Panel 30 4 Web Application - Scope of Work Dashboard Contracts Management Company Management (Space Seeker) Warehouse Providers Management Leads Management Reports Admin Management Configuration CMS Pages - 5 Web Application - Scope of Work Cloud-based Warehouse Management System Customer Panel 1. Registration a. The customer will be able to register by entering following: i. Company Name ii. Business Email iii. Phone number iv. Company Website (Optional) v. Full Name - POC (Optional) vi. Password vii. Confirm Password b. After the customer registers then an OTP code will be sent to his mobile number for his phone verification c. Once the phone is verified then the customer account will be enabled with limited features 2. Request for Space a. After registering the user will be able to search for warehouse as per his requirements b. The space seeker company will apply different filters and provide requirements to get results of relevant warehouse space providers c. The information would be following: i. The location where Warehouse Required (Available Cities List) (Filter) ii. Services needed (Filter) 1. eCommerce Fulfillment 6 Web Application - Scope of Work 2. Warehouse Storage 3. Retail Distribution iii. Select Inventory Category/Sector (Check Boxes) 1. Electronic 2. F&B 3. Temperature Controlled 4. (Continue list) iv. Value Added Services 1. Transportation (Pick, load & unload) 2. Unvaning 3. Special Packaging request 4. Special Product Handling 5. Other (Discuss) v. Input estimated number of pallets required 1. How much space do you need (Square meter). Note: This will be the estimated space required by the customer, on the basis that the number of pallets will be identified required by the customer (This would be an estimation). From here customers will be able to see the number of pallets as per required space (estimated) 2. Here the user will be guided that standard size of a pallet is 48” x 40’’ 3. If the user adds the required pallets then the area in the square meter would be calculated 4. If the user adds the area in square meter than the system would show the estimated pallets a. This option is given to the space seeker to calculate the pallets they needed to store their inventory. If the space seeker knows exactly the pallet numbers needed then he would add or if he does not know pallet numbers he would be able to add the area 7 Web Application - Scope of Work that he needs to store inventory and the system would give him the estimated pallets. b. If the customer does not know anything regarding his storage needs then he would leave the field blank and request for a call with the marketplace support team to assist him in estimating its needs later. (This can be further refine later) vi. What's your current volume of monthly shipments (Shipment mean outbound or number of sales produced every month) (Drop Down) 1. 10,000-15,000 2. 15,000-20,000 3. 20,000-25,-+ vii. Any Additional Information (Text Box) viii. Users will be able to send Bid Request to any of the matched warehouse providers by clicking on the Button “Send Bid Request”. (All the information provided above will be shared with the warehouse providers except the company name) 3. Request Results (Bids received from warehouses) a. The customer will receive the bids on its dashboard and would be able to Accept/Reject the bids. b. Once the bid is accepted then the panel’s features will appear but will not be enabled until the company signs the contract. c. The company will receive the contract from the marketplace/admin, review it and sign it and upload it back into the system for Admin approval 4. Enable Customer a. Once the company accepts the contract it would be enabled by the Admin and full access of the system is given to the company/user. 8 Web Application - Scope of Work 5. Contracts a. The company will be able to see the list of contracts here b. Company will be able to view the new contracts and download it c. After reviewing the contract the company will sign it and upload the contract on the portal again d. Once signed, and uploaded by the company and Accepted by the Admin the company will only able to view it and download it in pdf format 6. Login a. User will be able to login by providing the following i. Email Address/Phone Number ii. Password 7. Profile Update (*) a. The customer will be able to change its profile information. b. The customer will be able to change his account password by entering his old password. c. The customer will have the option to retrieve his password in case he forgets his account password. d. The customer will be able to retrieve his password by entering its Phone number. 8. Dashboard a. Companies will be able to see the following stats, but not limited to i. Orders Received 1. Date Filters > Today, This Week, This Month, Custom Date 2. Location Filter > City Based ii. Orders Fulfilled iii. Warehouse - XYZ Total Space occupied iv. Inventory in hand (Filter: Inventory available within a Specific Warehouse) v. Total Orders Fulfilled (Filter: Warehouse Name) 9 Web Application - Scope of Work vi. Stats of orders, inventory, the fulfillment of any specific Warehouse vii. Total Sales (Sales generated from that specific warehouse) Note: Multiple filters will be available to see stats as per requirements 9. Orders Management a. Orders Sync i. The order will be sync through the platform integrated with our system (Marketplace/Customer Panel) ii. List of all the order received (For that specific warehouse) iii. When clicked on any order, details will be opened 1. Order Details a. Customer Details & Shipment Address b. Total Price c. Order Date & Time d. Number of ordered Products e. Ordered Product List f. i. Product Title ii. SKU iii. Quantity Assigned Warehouses i. Warehouse-XYZ & Quantity deducted ii. Warehouse Order Status (Pending, Picked, Packed, Dispatched, Delivered, Cancelled, Not Accepted, Returned) 2. Return Management a. Refund Request through the e-Commerce platform i. Order ID ii. Product Title 10 Web Application - Scope of Work iii. SKU iv. Quantity v. Unit Price vi. Payment Type - COD / Online Payment vii. Return Date & Time viii. Reason of return ix. Status (Return In progress / Item Received) Note: The quantity of inventory will not be updated until the status marked as item Received) b. Refund Request Through system (Customer Panel) i. Order ID ii. Product Title iii. SKU iv. Quantity v. Unit Price vi. Payment Type - COD / Online Payment vii. Return Date & Time viii. Reason of return ix. Status (Return In progress / Item Received) Note: The quantity of inventory will not be updated until the status marked as item Received b. Order Creating (Manual) i. Add new order 1. Warehouse Selection (Dropdown List) 2. Product title (Pre Filled Dropdown List) 3. SKU (Attached through Product Selected) 4. Quantity (+ -) 5. Shipping Address 6. Customer Name 7. Customer Email (Optional) 8. Customer Contact Number 9. Payment Type - COD / Online Payment 11 Web Application - Scope of Work 10. Special Instructions (Optional) 11. Price Order Status Process (Order Splitting) Users using the Customer Panel (Companies Panel) will also be able to view the order status. Once the order is received, it is assigned to two different warehouses in case the order contains two products and each warehouse has one product each and the order cannot be fulfilled by a single warehouse. Once the order is delivered from one warehouse to the end-user it will be marked to be delivered in the warehouse provider panel and in the customer panel, it will be marked as delivered from one warehouse and pending from another warehouse. 1. Order number X Warehouse 1. Delivered Warehouse 2. Pending/In shipment Process When the split order is delivered from both warehouses, the system will automatically change the order status to ‘Delivered’ on the customer panel. 12 Web Application - Scope of Work 10. Inventory Management a. Inventory Uploading (Before Transportation) i. The company/user will upload the inventory that it would be shipping to the warehouse through the following methods: 1. Create a package with barcode a. Box/Package Serial Number b. AssignWarehouse c. System generated Barcode (Printable) d. Inventory Group/Placement (Racks, Floor, Floor Stackable) Explanation: Package barcode will be placed on the main box/package in which inventory is placed. For instance box 1 has 4000 pieces in it and box 2 has 2000 pieces etc. That barcode of the box/package will contain the information of the amount of inventory stored in it. So if the barcode of main box/package is scanned information of all the inventory inside it will be displayed) 2. Manual Upload (Filling the fields by typing) 3. Automatically Sync through Website 4. Scanning (Bar code scanning) 5. Excel sheet (Predefined format that will be downloadable) ii. Assign Inventory to the box/Package 1. Once the inventory is uploaded/sync to the systems, user will assign the box/package to it (Inventory to be assigned to specific box/package) Or 2. Simply assign the inventory to the warehouse directly without assigning the package first (There will be cases in which multiple goods are not packed in one box for instance a fridge. In such case every piece is packed separately) 13 Web Application - Scope of Work iii. The inventory will be uploaded with the status (Ready to shipped) b. Inventory Shipment i. Manual: When the company upload the inventory in the system it will transport goods to the relevant warehouse ii. The Warehouse will receive the good with a delivery note which they will sign as Goods are received c. Inventory Update 1. Once the Warehouse will scan all received inventory, He will be able to update all inventory in the system. 2. The total number of inventory available within the warehouse will update automatically in the customer panel. d. Inventory Detail i. History 1. Total Inbound (Transported to warehouses) 2. Total Outbound (Shipped from warehouses to consumers) 3. Remaining Inventory (Total available inventory in hand “In warehouses” ) ii. Inventory Placement (Space Acquired in warehouses) 1. Total number of Pallets in use on the floor 2. Total number of Pallets in use on racks 3. Total number of pallets in use on floor stackable 4. Available number of pallets on floor/floor stackable/rack (In case of Contract Warehousing) e. Inventory Threshold - Low Inventory i. (Listing of products with low quantity, the system will generate a notification when inventory for a specific product is getting low). It will be dynamic and the customer will be able to set product lower count to notify and the system will generate a notification when product count gets low in inventory (Within warehouses). f. Filters i. SKU 14 Web Application - Scope of Work ii. Product Name g. Product Sorting i. Low Quantity Products ii. High Quantity Products iii. Low Price h. Transportation History i. List of all transportations made to each warehouse ii. Detail of each transportation 1. Transported to > Warehouse name 2. Inventory count sent in the shipment a. Products in the inventory 3. Day, Date 11. Warehouse Management a. List of warehouses (Number of warehouses in which company is acquiring space) b. Detail of Warehouse 1 i. Warehouse Details 1. ii. Name, Location, Email, Phone number, etc. Contract Details 1. Contract content (Contract time, date, type. terms & conditions, durations, etc.) 2. If the contract is not signed yet, the user will download it and after signing it, uploads back into the portal 3. Once the contract is signed and accepted by the Admin the user will only be able to View Contract in future and also can download it in pdf format. iii. Space Management (Pay Per Space / Pay Per Pallet ) 1. Warehouse 1 a. No of Occupied Pallets (On Racks) b. No of Occupied Pallets (On Floor) c. No Occupied Pallets (Stackable on Floor) 15 Web Application - Scope of Work 2. Warehouse 2 a. No of Occupied Pallets (On Racks) b. No of Occupied Pallets (On Floor) c. No of Occupied Pallets (Stackable on Floor) iv. Space Management (Contract Based) 1. Available/Free Space (This will be the remaining space within the specific warehouse) 2. Occupied Space (On Racks number of Pallets, On Floor number of Pallets, Stackable Floor Pallets in use) 3. Total Palettes (Space) acquired within the specific warehouse Note: Having a contract Based warehousing with more than one warehouse will be included in that. v. Transportation & Inventory Details 1. Shipment listing and details a. The user will be able to see the inventory the company (Space seeker) has transported to a particular warehouse. b. Total inventory shipped from the beginning to the date 16 Web Application - Scope of Work 12. Billing a. Pending Payments i. Payment Details (Payment breakdown) ii. Invoice Generation (Payable) iii. Pay Now (Through the Configured Merchant Account) b. Receipt List (Paid Invoices) i. Receipt Details 1. Transaction ID 2. Card Info 3. Amount Paid 4. Time & Date 5. Brief detail of Transaction 13. User Management a. Customer panel admin will be able to Add / Edit / Delete multiple accounts of employees. b. The customer employees can log in and can manage the customer panel. c. Customer panel admin can Activate / Deactivate any employee account. d. The employees will only access the modules allowed by the customer panel admin. So there will be module-based permission while adding employees. 14. Online Chat Support a. This will be a chat on customer panels which will connect companies to the platform’s technical team in case of any inquiry. b. 3rd Party Plugin will be used for Live Chat like Zend OR c. Ticket System will be developed within the system (No Live chat it will be ticket systems) 17 Web Application - Scope of Work Please Note: This would be a live chat where one representative of the platform will be able to chat with users. 15. Reports a. Warehouses Statistics i. Active Warehouses ii. Previous Contract Warehouses iii. Location Wise iv. No. of Pallets v. Pallets Group( Floor. Racks, Stackable ) vi. Contract Duration vii. No. of Orders Received viii. No. of Orders Shipped ix. No. of orders Returned x. No. of orders Canceled xi. Total number of Shipments xii. Timespan( Daily, Monthly, Yearly ) xiii. Total Cost xiv. Order response time xv. Average delivery time b. Inventory Statistics i. Product info( Title, SKU ) ii. Total inventory iii. Inventory Group( Floor. Racks, Stackable ) iv. Available Inventory v. Total ordered vi. Returned Inventory vii. Inventory Shipped viii. Inventory Canceled c. Space Statistics 18 Web Application - Scope of Work i. Available space (No. Of Free Pallets) ii. Space Occupied (Pallets in use) iii. Group-wise space availability iv. Group-wise occupied space d. Cost Statistics i. Timespan( Daily, Monthly, Yearly ) ii. Warehouses wise Cost iii. Total number of products / Inventory iv. Cost as per Inventory Group v. Average cost of orders vi. Order Vs. Warehouse Cost Ratio 19 Web Application - Scope of Work Warehouse Provider Panel 1. Registration a. Warehouse providers would be able to get registered into the system by providing the following: i. Business Title (Optional) ii. Point of Contact Name iii. Phone Number iv. Business Email v. Password vi. Confirm password vii. Register Button b. After the warehouse company registers then an OTP code will be sent to his mobile number for his phone verification c. Once the phone is verified then their account will be enabled with limited features 2. Profile Update a. Services Provide (Select, Edit, Remove) i. e-Commerce Fulfillment ii. Retail Distribution iii. Warehousing b. Value Added Services (Select, Edit, Remove) i. Transportation (Pick, load & unload) ii. Unvaning iii. Special Packaging request iv. Special Product Handling v. Other (Discuss) c. Upload Documents for Verification i. VAT NO. ii. Company Registration NO. 20 Web Application - Scope of Work iii. Warehouse License iv. Upload Warehouse Images (Optional) 3. Login a. Warehouse providers would be able to Login into the system by providing the following: i. Email ii. Password iii. Forgot Password Field - In case the user forgot the password, he will click on Forgot password link and link will be shared on his verified email address from where he will add 1. New Password 2. Confirm Password 3. Update Button 4. Warehouses Listing a. Add a new Warehouse i. Location 1. Warehouse name * 2. Building Number * 3. Street Name * 4. Neighborhood * 5. City * 6. Postal Code/Zip Code * 7. Additional Numbers * 8. Google Map Integration to pick the exact location ii. Space Details 1. Warehouse space in square meter (Excluding office space, if any) * iii. Contact Details 1. Name (Point of Contact) * 2. Phone iv. Business Hours 21 Web Application - Scope of Work 1. Receiving start at (Drop Down 1 am, 2 am, 3 am . . . . ) * 2. Receiving end at (Drop Down 1 am, 2 am, 3 am . . . . ) * 3. Additional Notes v. Racked Storage 1. Do you have Racked Storage? If YES a. Rack Position Available (Number of Pallets that can be stored) b. Max Height (Dropdown) (4m. Or less, 4.5m. , 5m, 6m. , 7m. , 8m. Other) Once selected other a text field will be opened where the provider can add the height manually if needed) 2. Setting Price a. Rack Cost / Month in SAR (Number field in SAR) vi. Floor Storage 1. Do you have Floor Storage? If YES a. Floor available (Number of Pallets that can be stored) 2. Setting Price a. Stackable Price / Per Month Per Pallet ( Number Field in SAR) b. Single Floor Loaded Pallets Price / Per Month Per Pallet ( Number Field in SAR) vii. Handling Fee a. Handling Fee Field in SAR i. Fixed cost for instance 50 SAR for loading and unloading of pallets (Standard Rate) Note: This can be made standardized as Flexe doing 5. Dashboard a. Default view of dashboard will include the following: i. Total Space Available/Free in the warehouse ii. Total Numbers of order received (from all customers) 22 Web Application - Scope of Work iii. Total Numbers of order shipped today (for all customers) iv. Total Space acquired by customers (This will be the total space acquired by all customers) v. Total Revenue Earned vi. Total numbers of customers on board (All Time, Active) vii. Total bids submitted/pending bids viii. User will be able to apply filters (Daily, Yearly, Monthly) b. Tabs (Customer 1, Customer 2, Customer 3, ...) (Companies acquired space within warehouse) i. On click > tabs , User will be able to view customer details like: 1. Total Number of order received 2. Total Number of shipped orders 3. Total space acquired by customer 4. Total Free Space (If this is contract based) 5. Total bids submitted/Pending Bids 6. Bidding a. Receive Requests i. As soon as customer provides it’s information and the warehouse provider is matched, then the relevant Warehouse Provider will receive a notification and bidding request ii. After this he would be able to see the List of all requests received from the companies. 1. Received Bid Request 2. Bidded 3. Accepted by company 4. Rejected by company b. When clicked on any new request the warehouse provider will be able to review all the requirements submitted by the company. i. Warehouse provider will be able to add quoted price of the services requested along with the prices of value added services ii. Can add detailed proposal in text format 23 Web Application - Scope of Work iii. Submit bid/proposal c. The warehouse provider will be able to see the accepted bid by the specific company 7. Inventory Management a. Inbound i. Receiving goods at warehouse and add details into the system ii. Shipment Listing (Pending, Matched and Updated) 1. By clicking on this shipment, the products uploaded by customers (Companies providing Inventory ) from their panel will be listed and each product will have status of pending 2. Warehouse managers will scan the box/package code if scanned successfully, the status of the products stored inside will be changed to received from pending. The box/package code will also contain the information of placement, means where it will be stored (Placement means Rack, floor etc.) Or Warehouse can open the box/package and scan the products one by one as follows. 3. Warehouse managers will scan each product one by one and if scanned successfully, the status of product will be changed to received from pending. 4. After the warehouse manager is done with scanning he will mark that particular shipment, status from “Pending” to Matched and Updated . b. Outbound i. Goods that will be going out from the warehouses as shipment ii. The warehouse manager will firstly create a Shipment against any order. This shipment entry will hold the information of the order and the products(belong to that warehouse only) that need to be shipped and their shipment status. 24 Web Application - Scope of Work 1. Warehouse manager will click on the pending orders and he will be able to see the details of the products / inventory that need to be shipped. 2. Each product will be listed with its title, SKU and shipment status. So every ordered product will have its own Shipment status against an order. 3. The shipment status will be “Pending”, “Dispatched”, “Shipped” and “Delivered”. By default the product status will be pending. Please note that this status will be different from the order status. 4. The warehouse manager will change the status of the particular product with respect to the current state of that product. 5. When a product status is changed to “Delivered” then it will automatically deduct that product / inventory from the warehouse and also update that shipment history.. 6. When all the warehouses will ship their relevant products then the customer(space seeker) will update the Order status to “Shipped” from its panel. a. Each order might be distributed to one or more than one warehouse depending on which warehouse holds that inventory ordered etc. b. Order status will be different from each product shipment status. iii. Inventory in hand 1. Warehouse managers will be able to check the details of inventory. 2. Warehouse manager will click on product details to see the details of all products a. Product Details b. Product Names (This will be the list of all products available within warehouse) 25 Web Application - Scope of Work c. SKU (User will be able to see all SKU against the product name)’ d. Product Group (Where product is placed “Rack” , “Floor”) e. Total Palettes In use f. Total Inventory (Active) g. Warehouse manager will be able to filter results by applying following filters: i. By Company Name (Companies seeking space in warehouse) ii. By Product Group (Where product is placed like Floor, Racks) iii. By Product Title iv. By Product SKU 8. Orders Management a. Received Order i. Warehouse managers will be able to see the list of all order received ii. He will click on the order detail to view the order details iii. Warehouse manager will be able to apply filters to see order as per date, time, company, etc iv. After clicking on order details, he will be able to proceed to shipment (Manager will be able to move received order to shipment) b. Order Shipment i. Once the order is received, the manager will be able to move the order to shipment. By clicking on the ship button the user will be directed on a screen which will show order details and end user customer details (Where order needs to be delivered). 26 Web Application - Scope of Work ii. Manager will submit the shipment after seeing all order details. A record will be generated against that shipment and it will be moved to initial state of shipment process c. Order Delivered i. Once the order is processed and shipped successfully (Customer has received the order), ii. Once the order is delivered, the order status will be changed to delivered automatically. iii. Not Accepted by Customer 1. Provider will add the following details a. Order ID b. Product Title c. SKU d. Quantity e. Unit Price f. Payment Type - COD / Online Payment g. Return Date & Time h. Reason of return i. Change Status (Return In progress / Item Received) Note: The quantity of inventory will not be updated until the status marked as item Received) iv. Refund Request through e-Commerce platform 1. Order ID 2. Product Title 3. SKU 4. Quantity 5. Unit Price 6. Payment Type - COD / Online Payment 7. Return Date & Time 8. Reason of return 9. Status (Return In progress / Item Received) 27 Web Application - Scope of Work Note: The quantity of inventory will not be updated until the status marked as item Received) v. Refund Request Through marketplace system 1. Order ID 2. Product Title 3. SKU 4. Quantity 5. Unit Price 6. Payment Type - COD / Online Payment 7. Return Date & Time 8. Reason of return 9. Status (Return In progress / Item Received) Note: The quantity of inventory will not be updated until the status marked as item Received) d. Canceled Order (Pre Shipment) i. Order can can be canceled by end consumer, Customer, Warehouse provider ii. Once the order is canceled, the inventory will be incremented by the quantity of products cancelled. 9. Invoice Management/Billing a. The provider will be able to see the receivables from the Marketplace i. The break down of receivables which will include the cost of services provided against each customer(Space seekers), monthly with status pending ii. The admin will pay the warehouses (out of` the system) and marked the invoice as paid iii. The provider will check the payment and change the payment status as received 10. Value Added Services from Space Providers a. This is the value added services list which warehouse provider has selected while registering 28 Web Application - Scope of Work i. Transportation (Pick, load & unload) ii. Unvaning iii. Special Packaging request iv. Special Product Handling v. Other (Discuss) 11. Online Chat Support a. This will be a chat on provider panels which will connect warehouse providers to the platform’s technical team in case of any inquiry. b. 3rd Party Plugin will be used for Live Chat like Zend OR c. Ticket System will be developed within the system Please Note: This would be a live chat where one representative of the platform will be able to chat with users. 12. User Management a. Warehouse providers will be able to Add / Edit / Delete multiple accounts of employees. b. The warehouse employee can log in and can manage the provider panel. c. Warehouse providers can Activate / Deactivate any employee account. d. The employees will only access the modules allowed by the warehouse provider. So there will be module-based permission while adding employees. 13. Reporting a. Inventory Statistics i. Inventory on Racks ii. Inventory on Floor iii. Inventory Stackable iv. Inventory Pending v. Inventory Shipped vi. Inventory Returned 29 Web Application - Scope of Work vii. Timespan( Daily, Monthly, Yearly ) b. Space Statistics i. Available Space ii. Space Occupied iii. Group wise space c. Customer Statistics i. Location ii. Order ratio iii. Total No. of Pallets iv. Total Occupied Pallets v. Total Free Pallets vi. Total Pallets group wise vii. Timespan( Daily, Monthly, Yearly ) d. Revenue Statistics i. Timespan( Daily, Monthly, Yearly ) ii. Customer wise Earnings iii. Inventory Group wise Earning e. Shipment Statistics i. Timespan( Daily, Monthly, Yearly ) ii. Average Shipment time iii. Completed Shipments iv. Rejected Shipments v. Canceled Shipments vi. Shipment Cost 30 Web Application - Scope of Work Admin Panel 1. Dashboard a. Warehouse statistics i. Total warehouse onboard 1. Active a. Those warehouses which have active contracts 2. Inactive a. On-board but not in contract with any customers at the moment ii. Warehouses by location iii. Warehouse performance 1. Total % of Fulfilled Orders 2. Total number of bids won iv. Warehouse categorization based on service types provision for instance Warehousing, Fulfillment or Retail Distribution v. Warehouse sector, for instance F&B, Electronics, Temperature Controlled etc. b. Companies statistics 1. Total companies onboard (Contract Based, On-demand) 2. Companies by locations 3. Companies by space (Total Space acquired by a company) 4. Companies categorization based on service types they are using for instance Warehousing, Fulfillment or Retail Distribution 5. Companies categorization based on service sector under which they operate for instance F&B, Electronics, Temperature controlled etc. Companies performance 31 Web Application - Scope of Work 1. Total numbers of leads submitted and active contract ratio 2. Average bidding (Shortlisting Warehouses) Time 3. Number of leads requested in a specific time span (Monthly, Yearly) c. Revenue statistics i. Total revenue generated by a platform in a specific time (All-Time, Last Year, Last Month) ii. Total number of revenue generated from companies (Seeking space in warehouse) iii. Total number of revenue earned from warehouse providers (Seeking space in the warehouse) iv. Total number of revenue and leads based on any specific sector F&B, Electronics, Temperature controlled etc. d. Leads Statistics i. Total number of new companies coming on board ii. Total number of new warehouses coming on board iii. Total companies already onboarded iv. Total Warehouses already onboarded 2. Contracts Management a. List of Templates of Contracts for both companies and warehouses i. Edit template ii. Delete template b. Admin will be able to select a template and edit it, and after modifications the admin will send the contract to the relevant company c. Warehouse Contracts i. Admin will be able to view Mature / Signed Contracts ii. Admin will accept the signed contract after which it cannot be updated iii. Admin can reject any contract, for instance, the sign was not visible or right, then he will reject it and after rejecting it he will 32 Web Application - Scope of Work add a reason to it and ask the relevant party to sign and upload again iv. Admin will be able to see the Pending contracts (Not Signed by Warehouse provider yet) d. Company Contracts i. Admin will be able to view Mature / Signed Contracts ii. Admin will accept the signed contract after which it cannot be updated iii. Admin can reject any contract, for instance, the sign was not visible or right, then he will reject it and after rejecting it he will add a reason to it and ask the relevant party to sign and upload again iv. Admin will be able to see the Pending contracts (Not Signed by Warehouse provider yet) 3. Company Management (Space Seeker) a. List of companies on board i. View, Add, Edit, Delete, Enable, Disable b. Detail of any specific company i. View contract ii. Detail of its warehouse iii. Product details review iv. Orders review v. View Shipment details 1. Accepted 2. Rejected 3. Canceled 4. Returned vi. View Transportation details vii. Value-Added Services viii. Associated Warehouse 33 Web Application - Scope of Work 1. Inventory count and its grouping details (Rack, Floor, Floor Stackable) c. Order Management i. View Total order of any specific Company ii. View detail of any order along with its status iii. View Total number of Shipment and its detail (Pending, Delivered, Returned, Cancelled) d. Inventory Management i. View total inventory count of any specific company in any specific warehouse ii. Inventory grouping details (Rack, Floor, Floor Stackable) 4. Warehouse Providers Management a. List of Warehouse providers on board i. View, Add, Edit, Delete, Enable, Disable b. Detail of any specific warehouse i. View contract ii. Detail of its relevant companies iii. Product details review iv. Orders view v. View Shipment details 1. Accepted 2. Rejected 3. Canceled 4. Returned vi. View Transportation details vii. Value-Added Services viii. Associated Warehouse 1. Inventory count and its grouping details (Rack, Floor, Floor Stackable) c. Order Management i. View Total order of any specific company in that warehouse 34 Web Application - Scope of Work ii. View detail of any order along with its status iii. View Total number of Shipment and its detail (Pending, Delivered, Returned, Cancelled) d. Inventory Management i. View total inventory count of any specific company in any specific warehouse ii. Inventory grouping details (Rack, Floor, Floor Stackable) 5. Leads Management a. Bids management i. Admin will be able to see all the list of bids submitted by the space provider companies against a particular lead ii. Admin can view the details of a particular bid submitted b. Bids Shortlisting i. Admin will be able to shortlist the bids from all the bids submitted by space provider companies ii. The space seeker will be able to choose a final bid from the received bids shortlisted by admin c. Finalization of Bid i. Once a bid is finalized by the space provider company, the admin will send a contract to the company that requested the space ii. The admin will be able to choose the contract from the Contract template. iii. Admin will be able to receive the signed contract from the space seeker company iv. Admin will “Accept” or “Reject” that signed contract and the rejected template can be sent again to the customer v. Once a contract is finalized and the admin accepts it then it cannot be changed. 35 Web Application - Scope of Work vi. When the admin will Finalize / Accept the contact the warehouse is assigned to the space seeker company and the lead is closed and moved to the Mature / Active Leads or Contracts vii. In order to mature a lead / sign a contract the admin will add information like space acquired, pallets info, space group info, duration, pricing, commission etc. and send to company and providers. They will receive it in their portals. They download it, sign it and upload back into their systems. 6. Reports a. Warehouses Statistics i. Total Warehouses ii. Active Warehouses iii. Location Wise iv. Most contacted warehouses v. Warehouse Type (On-demand/Fixed Price) b. Customer Statistics i. Total Customers ii. Active Customers iii. Pending Customers iv. Highest/Lowest Submitted Leads v. Highest/Lowest Active Contracts vi. Highest / Lowest Revenue Generated By Customer c. Inventory Statistics i. Highest / Lowest Inventory ii. Warehouse Wise Total Inventory iii. Warehouse Wise Inventory Group( Floor. Racks, Stackable ) iv. Warehouse Wise Available Inventory ( Delivered, Shipped, Canceled, Returned ) v. Warehouse Wise Free Inventory vi. Customer Wise Total Inventory 36 Web Application - Scope of Work vii. Customer Wise Inventory Group( Floor. Racks, Stackable ) viii. Customer Wise Available Inventory ( Delivered, Shipped, Canceled, Returned ) ix. Customer Wise Free Inventory d. Space Statistics i. Highest / Lowest Space Available ii. Highest / Lowest Space Occupied iii. Warehouse Wise Space Availability iv. Warehouse Wise Occupied Space v. Warehouse Wise Available Inventory Groups vi. Warehouse Wise Occupied And Free Inventory Groups vii. Customer Wise Space Availability viii. Customer Wise Occupied Space ix. Customer Wise Available Inventory Groups x. Customer Wise Occupied And Free Inventory Groups e. Revenue Statistics i. Highest / Lowest Revenue By Warehouse ii. Highest / Lowest Revenue By Customer iii. Timespan( Daily, Monthly, Yearly ) iv. Warehouse Wise Revenue v. Customer Wise Revenue vi. Location Wise Revenue 7. Admin Management a. Admin Management b. Super Admin will be able to Add / Edit / Delete multiple accounts of admins. c. These admins can log in and can manage the admin panel. d. Admin can change their Passwords e. Super admin can Activate / Deactivate any admin account. f. The admins will only access the modules allowed by the super admin. 37 Web Application - Scope of Work i. So there will be module-based permission while adding an admin. 8. Configuration a. Site Settings i. Setting the percentage of commission ii. Contact info like email, phone, address, contact us mailing address Meta info (Site title, page description, etc.) iii. 9. CMS Pages a. Create Dynamic Pages i. Terms & Condition ii. Privacy & Policy iii. FAQs