Althea Mae I. Bolos

Althea Mae Bolos PROFESSIONAL PORTFOLIO WORK WITH ME! About me Hi, I have experience working as a Customer Service Representative and 0ffice Secretary, where I developed strong communication, organizational, and problemsolving skills. I enjoy helping clients and teams stay organized, efficient, and satisfied. Core Skills Services I Offer Administrative Support ~ Scheduling, email management, document preparation, calendar management. Customer Service ~ Handling inquries, resolving concerns, maintaining client satisfaction. Data Entry & Organization ~ File management, record keeping, updating databases. Communication ~Professional correspondence, reporting, meeting notes. Problem Solving ~ Able to assess situations quickly, identify solutions, and deliver effective results. Multitasking ~ Comfortable handling multiple responsibilities at once while staying focused and productive. Email & Calendar Management Customer Support (chat, email, calls) Data Entry & File Management Document Preparation Research Assistance Social Media Assistance (basic tasks) Administrative Support Record Keeping Task & Project Tracking And more (I'm quick to learn!) Tools I'm Familiar Productivity & Office Design & Creativity Customer Service & CRM Organization & File Management Communication & Collaboration Work Experience Levex International Feedbacks! 2024 Secretary Managed scheduling, emails, and office communications. Prepared and organized documents, reports, and files. Assisted in streamlining office processes and maintaining office organization. Supported management and staff in day-to-day administrative tasks Teleperforamance 2023 Customer Service Representative Handled client concerns with professionalism and efficiency. Managed healthcare accounts, coordinating with doctors and staff. Maintained accurate records and reports. Provided excellent customer support via phone, email, and chat. Education DAGAMI NORTH CENTRAL SCHOOL - MATAAS NA PAARALANG NEPTALI A. GONZALES - MAKATI SCIENCE TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES Undergrad 2023 Get in touch ADDRESS 42 M. Rodriguez Lahuerta Parañaque City PHONE - EMAIL -