Overcoming language barriers in the workplace
Overcoming Language Barriers in the Workplace
Thanks to innovations and general advancements in technology, human relations
and indeed the world, has only gotten smaller. But language is still a bit of a barrier,
especially in workplaces that sports multinationals who are after the same goals and
objectives. While the drive to succeed as a team is often evident in how colleagues
exert themselves, it can all come undone when communication becomes a sticking
point. This is why many organizations devote their time and resources to overcoming
the barriers posed by languages and cultural undertones.
Furthermore, multinationals are fast becoming the themes of organizations willing to
constantly break-even and have more control over their respective industries. To do
that and more, they've observed the following ways to overcome language barriers in
the workplace.
Using Basic Language In The Workplace
When conversing in the workplace, it's best to keep things simple or basic as far as
language goes. For example, not everyone is a confident speaker of the English
language, at least not in the formal parlance. Also, with presentations, emails and
other platforms for communication, you'll want those whose languages aren't
primarily English to get on with it using words that are direct and straightforward.
Words that make people sound 'nerdy' or that are a mouthful to pronounce, should
not form the vocabulary in the workplace. With big words, more explanations are
needed and you're left with chances for miscommunication. This could have a
negative effect on productivity.
Workers Trading Each Other's Culture
While this may not be a requirement to get things right on some professional levels,
many organizations have used a culture trade-off to help their employees better
understand each other and also to grow personally. Language is an important part of
culture and there's no better way of acknowledging you respect another person's
culture than learning a few phrases, words and perspective about them.
Your employees will learn more about their colleague's way of life and of course, pick
up some words that can help them communicate. For example, saying 'thank you,'
'hi,' and 'please' to another national in their language. Remember, it doesn't have to
be a sophisticated speech.
Maintaining An Atmosphere Of Respect
Language barriers are not easy to handle and could be downright impossible but
respect must always be felt or at least observed. In a workplace with different
languages, the feeling that it's a
time bomb of conflict waiting to go off isn't far from the truth especially when
misunderstandings set in. You should encourage employees to respect their
colleagues and never mock or joke about their inadequacies speaking a language
foreign to them.
A workplace with fractured relationships occasioned by bad jokes leaves affected
employees low on confidence which can affect output and impede improvements on
skills. Further, it paints the workplace and employers as unsupportive.
Having A Good Medium Of Translation
Translation is key. Since you want everyone to be on the same page, you need to
get a great service where the primary language of your company is translated
without hitches and errors so that others can understand the message. Again, this is
necessary if you have offices in different countries or continents.
If you can't get a platform or service, consider using an in-house translator or
interpreter at your base or your employee's base that can help to translate vital
information and documents to the primary language in their location. This way,
nothing is left to chance.
Language Training
Language training is important and deals with most of the problems posed by a
multi-language workplace. A highly technical workplace would thrive if employees
are trained on the basic aspects of their host countries languages.
It doesn't have to be complex or academical for them to grasp but just enough to
help them communicate with each other and promote the mission of the
organization. Also, with a common language, it's easier to get things done. For
example, your employees could take a crash course in Spanish if you have offices in
Spain or similar countries.
In conclusion, a workplace with different languages is a blessing in disguise because
it opens up the world and market to many opportunities. Overcome the language
barrier and watch the workplace thrive.