Aishatu Ahmed

AHMED OMOSHOKE AISHATU No. 16, Jimoh Akinrenmi Street, off Akowonjo Egbeda, Lagos State, Nigeria. Mobile:- - Email:- Bio Data SEX: FEMALE MARITAL STATUS: MARRIED LOCAL GOVERNMENT AREA: Estako West STATE OF ORIGIN: EDO STATE NATIONALITY: Nigerian RELIGION: CHRISTAIN Result driven personality with excellent people management skills, providing front end and backend Customer Support across several product and services sphere including financial adviser, beauty, fragrance, budgeting, sales & Marketing, Fashion and style. Customer relation, profiling and client support. Inbound and outbound call handling, Telemarketing, Customer engagement, Advisory, Client services, After Sales Services, Up-selling and Cross selling, People and relationship management, Talent Management, Teaching Skill, Digital Marketing. With the drive to provide business profitability through cognitive client Advisory, Value and tactical relationship management towards increased customer satisfaction. Critical Thinking. Emotional intelligence. Report Writing Negotiation and Closing Deals. Leads Generation. IT Support. Customer Success. Services Delivery and Profitable Result. Due Diligence. INSTITUTION ATTENDED/QUALIFICATIONS OBTAINED WITH DATES: 2024 -2024 Certificate of Completion, Digital Skills and IT Support Customer/Client Success. 2023 -2023 Certificate of Participation, Web Design. 2014 - 2016 Auchi Polytechnic, Auchi, OND Second Class Lower Credit. 2015 - 2015 Skillup Training Academy, ’Training People to Achieve Greatness’. 2007 - 2013 Faith Concept College, Igando, Lagos State. 2004 -2010 Ijegun Egba Nursery and Primary School. CERTIFICATE HELD: Certificate of Completion; Digital skills and IT Support Training for VA, Digital Witch Community. April/May 2024 Session. Certificate of Participation, Web Design, 2023. Business Administration and Management, Auhi, ‘OND’ 2016. Skillup Training Academy 2015. Senior School Leaving Certificate 2013. Primary School Leaving Certificate 2009. 2022 -2023 AGLOLYFE (Ploughing Riches) Lagos. Sales and Marketing Executive ‘Remote’. Key Responsibilities Cold calling and warm calling. Telemarketing, Emailing and Social Media Marketing. Ensure customers are aware of current promotions and discounts. Creating and Maintain existing client relationship and customer follow up. Help clients with the right financial decisions. Great Team Player. Leads Generation and Closing Deals. Customer Support. Generating HNIs for future Partnerships and Investment. Proper weekly and monthly financial and client report. Collective Team set and achieved goals and targeted budget. 2018 - 2022 L’Occitane En Provence & Essenza International Limited, Lagos. Beauty Advisory/Product Specialist Key Responsibilities: Increase customer’s satisfaction by 6% on quarterly basis. Maintain existing client relationship and customer follow up. Assist customers with finding products that meet their needs, bringing them with an experience that warmth their heart. Manage stock and inventory. In-depth and proper explanation on how a product works using friendly and polite demonstrations. Cash inventory and management. Order products for stock replenishment. Team bonding and team building. Managerial responsibility and Merchandising. - - GoldStead Resources Company Limited, Lagos Human Resource Assistant Key Achievements: Updated and maintained employee benefits, employment status, and similar records. Maintained records related to grievances, performance reviews, and disciplinary actions. Audited employee documentations to ensure accuracy and up to date. Reconciled payroll/benefit-related issues, recommending any corrective action. Terminated paper work usage (went green) and conducted exit interviews for exited employees. 2017 - Home Search Integrated Properties, Lagos Receptionist/ Field Agent Key Achievements: Prepared payment requisition for clients, sought for approvals and followed up on payments Effectively handled and management cash. Sourced and managed available vacant homes, apartment and properties. Successfully sealed deals with potential clients, while gaining confidence and respect. Efficiently managed the organization referral system of optimization. Maintained a clean and tidy working environment. Intentionally built a cordial relationship with clients and colleagues. - - Roberts International Schools, Red Gate, Ijegun, (Erstwhile Treasure Land Schools, Satellite Town, Lagos) Class Teacher ‘Basic 5 Learning’ Key Achievements: Accurately report all weekly activities on pupils’ learning capacity. Improved pupils’ learning experience with the use of real life scenarios and tools Built pupils’ confidence in learning though the use of informal approach to learning. Assisted pupils to awake their curriculum through the careful processing of art, science and craft of teaching. Deployed the right research product with thorough inspection and shared experience to impact knowledge into the pupils. - – HopeBay International Schools, Iyerekhu, Auchi, Edo State. Head Teacher Key Achievements: Encourage and motivate teachers. Inspire staff and pupils. Organized and basic planning. To be able to work under pressure. Improved Teamwork skills to work with the whole school community. Communication skills. Patience and understanding with my team. Confidence with ICT 2013 - 2014 Edo State Internal Revenue Service’s (EIRS), Edo State Secretary Key Achievements: Book Keeping. Appointment Setting. Proper aligning of files & document for easy finding and assessing. Sorting out client’s files for tax payment. Keep all records of concerning tax. Give an itinerary of field work. Leadership and Training. Software Management. Finance and Budgeting. Emotional Intelligence and Organizational Skill. IT Skill, CRM. Strategic thinking and planning. Team Player and Multitasking Dancing/ Music. Travelling. Sport. Meditating/Reading. Cooking. Available on request.