Ahmed Basha

People Manager’s Digest Key things for you and your teams to know in May May 2020 2 | People Manager’s Digest About the People Manager’s Digest This is to bring together the most important things you need to know as a manager each month, and what you need to tell your teams. We are starting the toolkit as an HR driven initiative, but we hope in time to expand and collaborate with others to make this more useful to you. If you have comments, suggestions, questions or requests please contact- 3 | People Manager’s Digest Contents Talent Reviews JLL virtual Learning Covid people Survey 04 05 06 Wellbeing Wednesdays Keeping Finances Moving Office Re-entry 07 08 09 Talent Reviews JLL Virtual Learning Covid People Survey Wellbeing Wednesdays Keeping Finances Moving Office Re-entry 4 | People Manager’s Digest 2020 Talent Reviews* for M1 Managers + What’s happening In response to our commitment to internal mobility, we have extended our talent review process this year to over 20,000 employees globally. We want to find out more about our employees, their career aspirations and leadership capabilities, to enable us to match talent to internal opportunities. Talent reviews are one of the key ways that we do this as an organization. It is annual process, and you as manager play a key role in the process. Talent Review kicked off on May 4th, where all employees in scope were asked to complete their talent profile in Workday. This includes you too! The talent profile asks everyone to outline their ambitions, aspirations, skills and preferences. Managers will have an opportunity to view their profiles, and complete a manager assessment for all those in ‘scope.’ from May 18th to June 12th. What we need from you as a manager • If you haven’t already completed your own Talent Review, please do complete by May 29th. You can access the invite through your Workday inbox • Please ask your teams to fill out their talent profiles on Workday and encourage them that even during the pandemic, their career matters at JLL. Check out our step-by-step guide • As a manager, you will be asked to review your employee’s profile in Workday from May 18th to 12th June. This too will come through your Workday inbox. This will give you an opportunity to know your team’s aspirations, skills and career preferences. Talent Reviews JLL Virtual Learning Covid People Survey Wellbeing Wednesdays Keeping Finances Moving Office Re-entry 5 | People Manager’s Digest JLL Virtual Learning What’s happening We can’t do face-to-face courses at the moment, or in-person training. But as part of our commitment to develop our talent for this changing world, we want to bring learning and development to your home. Recently, we launched a brand new catalogue of resources through JLL Virtual Learning that covers hundreds of topics to support you in your roles, with your ambitions, and also a few things just for fun during this difficult time. Art class, anyone? What we need from you as a manager • Remind your team members that they have full access to JLL Virtual Learning and share the following: 30 min intro webinar | guides and resources • JLL Virtual Learning supports setting a weekly learning goal – set one yourself and encourage your team members to do the same. Talent Reviews JLL Virtual Learning Covid People Survey Wellbeing Wednesdays Keeping Finances Moving Office Re-entry 6 | People Manager’s Digest Covid19 JLL Pulse Survey What’s happening During this challenging time, we want to hear from everyone about how they are feeling and identify ways that we can best support our people going forward. So we have decided to issue a special survey to all employees, as a one-off. • All JLL employees are invited to complete a survey between May 12th – May 26th • The JLL People Survey will enable us to: –Find out more about how our employees experience, during Covid19. –Identify areas that we as an organization can do more of to support our employees and businesses during Covid19 –Determine how to best support our employees with re-entry processes –Regional and cluster reports will be available to GEB-1 leaders from 3rd June to provide us with insights and information to plan and respond. What we need from you as a manager • Make sure you speak to your teams about the survey: Explain what it is, why it is important, and encourage everyone to take part • Make sure you complete the survey when you are invited to. Talent Reviews JLL Virtual Learning Covid People Survey Wellbeing Wednesdays Keeping Finances Moving Office Re-entry 7 | People Manager’s Digest Well-being Wednesdays What’s happening This is a truly difficult time, and lockdown has tested even the most resilient of us. So we want to help and support as best as we can, and Well-being Wednesdays has been created especially for this reason. Each Wednesday we are offering a number of webinars for you and your teams to help people take a moment out. • We’re also excited to provide premium access to Headspace for all employees through August 6th. This app is used by over 62 million people; scientifically proven to reduce stress, improve focus and increase happiness. #1 #2 Building resilience Join this webinar to learn tips and tricks for managing your mental, emotional, physical and spiritual well-being to regulate your energy during stressful times. Join this webinar to explore tips, tricks and best practices for managing your stress to unlock great personal performance. Join this webinar to explore tips, tricks and best practices to build your personal resiliency to achieve your ambitions. - recording - recording Talent Reviews JLL Virtual Learning - Covid People Survey As you check in with your team members, remind them that all these resources and more can be found on the JLL Wellbeing site. #4 Stress management recording • #3 Inspiring well-being - What we need from you as a manager - Wellbeing Wednesdays Financial strategies for uncertain times Understand the overall market outlook, discover strategies for navigating market volatility and for reducing your personal financial risk- Keeping Finances Moving - Office Re-entry #5 Global inclusion When we work together and look out for each other, we come through the toughest times stronger and more resilient than ever. This webinar focuses on ways to make people feel included, how to leverage the diversity of perspectives in your team- - 8 | People Manager’s Digest Keeping Finances Moving What’s happening With more people working reduced hours or taking time off this month and beyond, we need to make sure we delegate approvals for expenses, supplier invoices and billing so nothing gets stuck in the system. It is important – especially as we monitor the impact of Covid-19 on JLL’s finances – to have up to date financial information. What we need from you as a manager • Check or set your delegated approvals for expenses and supplier invoices. If you, or anyone in your team, approves client billing please make sure they do the same • Delegating is easy to do there are full instructions on the PeopleSoft 9.2 Connect site. Expenses Go to the expenses page. Quick Reference Guide: Delegating T&E entry Tutorial: Delegating expenses approvals Talent Reviews Supplier invoices Go to the supplier invoices page. Quick Reference Guide: Delegating approvals JLL Virtual Learning Covid People Survey Billing Go to the managing projects page. Quick Reference Guide: Delegating your approval rights for project managers Wellbeing Wednesdays Keeping Finances Moving Office Re-entry 9 | People Manager’s Digest Office – Re-entry What’s happening Gradually, and carefully, we will be re-opening offices across EMEA during May and June, as and when government guidelines allow. Office capacity will generally be 20-30%, and it will signal a new phase for JLL as we start the road to business recovery and finding our new normal. This re-entry process is likely to bring with it the need for more readjustments and new ways of working, and as managers your role is vital to making this transition a success. What we need from you as a manager • Engage with your local HR and leadership teams process for office re-entry • Reassure your team members that their health and safety is the most important thing in all we are doing, and that working from the office is voluntary in these early stages • Encourage honest conversations with your team members to understand their thoughts and feelings on re-entry • Think about how you might continue to lead your team as they rotate between home and office, and talk to your HRBP about any support you need • Join one of our webinars to understand more about [our re-entry approach]. Talent Reviews JLL Virtual Learning Covid People Survey Wellbeing Wednesdays Keeping Finances Moving Office Re-entry