If you're looking for an exciting opportunity that allows you to set your own schedule, choose your work locale, and maximize your creative and administrative skills, look no further than Vanguard Virtual Assistants (VVA). At VVA, we are committed to creating an environment in which all of our stakeholders have the opportunity to prioritize and enjoy the best parts of life. As we build our company infrastructure, we're looking to strengthen our team with talented people like you who share our passion for providing world-class, on-demand concierge and administrative services.
Responsibilities:
Our virtual assistants support our clients by offering a wide variety of services including (but not limited to):
- General administrative tasks such as sending reminder calls/emails to clients, email management, word processing, data entry, and expense management
- Calendar and meeting management tasks such as appointment scheduling and coordination, meeting preparation, meeting transcription, and relationship management
- Email management tasks such as replying
- Blogging tasks such as publication, moderating comments, and adding tags/images to posts
- Vendor management including research, selection, price negotiation, contract management, and relationship management
- Customer support services including order management, live customer support, and issue resolution for product/service
- Project management tasks such as project plan development and tracking, preparation of status reports, and oversee scope, change, and stakeholder management activities
- Social media management
- Perform in-depth research, collect data from the web, and provide analysis with the ability to spot patterns in the data.
Desired Qualifications:
- Strong written and verbal communication - including appropriate use of spelling, grammar, and professionalism
- Ability to use common online work tools such as MS Office Suite or Google Drive to complete client deliverables
- Ability to work independently, set short-term and long-term goals, and measure their own productivity
- Professional, thorough and organized with strong follow-up skills
- Ability to learn products, services, and procedures quickly and accurately
- Comfortable working in an environment that requires a mix of phone and video based client engagement
- Work hours overlap with Eastern Standard Time
Ideal candidates believe:
- There is no “I” in team. The client’s success is a win for the entire team!
- You’re only as good as your last trick so bring your A-game to every project is the standard
- Being resourceful is what differentiates you from others