US Commercial Lines CSR fixed price

WeAssist HQ: Manila, NCR, Philippines Remote job May 6

Hiring: Full-time Insurance Customer Service Representative - Remote - $9,600 - $14,400/yr

Key Responsibilities of the Insurance CSR

  • Client Communication & Frontline Support
  • Policy Servicing & Endorsements
  • Billing, Payments & Compliance
  • Renewal Tracking & Support
  • Data Management & Documentation

Want to Know More About the Client?

Our client is a modern-day trailblazer in the world of commercial insurance, serving contractors and small-to-medium businesses for over a decade across California, Arizona, Nevada, Texas, and beyond. With a laser-sharp focus on compliance, renewals, and risk management, they’ve built their reputation on delivering boutique-style service with big-league results. From the high-stakes world of construction coverage to personalized risk consultancy, this lean, powerhouse agency brings clarity and confidence to its clients' insurance decisions.

Their mission? To simplify the complex, protect what matters, and scale smartly—without ever losing their human touch. Their remote team is tight-knit, upbeat, and motivated by one simple rule: take care of the customer, take care of each other, and take pride in your day’s work.

Culture and Core Values:

This team thrives on synergy, communication, and shared pride in their work—no egos, just great energy and high standards. Despite working remotely, they operate like a well-oiled machine: collaborative, dependable, and deeply focused on doing things right.

Together, these values build the foundation for a team that shows up with heart, hustle, and a mindset for continuous growth.

Perks:

  • 13th Month Bonus
  • Permanent work-from-home / remote set-up
  • Health insurance
  • Dental insurance
  • Mental health insurance
  • Great starting salary
  • Growth opportunity
  • Performance-based raises
  • Prizes and bonuses

Specifics:

Time

  • Full-time; 8 AM - 5 PM PST Timezone
  • This is a remote position so you can have the freedom to work from anywhere

Miscellaneous

  • Attire - business casual when in meetings
  • Professional setup
  • Clean background
  • Good camera
  • Good microphone
  • Strong wifi

Tech Stack

  • CRM Systems: Experience with any commercial insurance CRM
  • Communication & File Sharing: iMessage, Numbers, Pages (preferred); flexibility to handle file compatibility across systems
  • G-Suite
  • DocuSign or similar tools
  • Familiarity with spreadsheets and internal logging systems for tracking payments, endorsements, and renewals
  • System Requirements: Ideally an Apple user —their team often works with iMessage, Numbers, and Pages, and Mac compatibility makes daily work and file sharing smoother. If you’re on Windows, no problem—just show us you can find smart, reliable workarounds.

Compensation

  • Fixed Rate $9,600 - $14,400/yr
Requirements
Availability:
Fixed price
Experience levels:
Intermediate (3 - 5 yrs)
Languages:
English

$800