Role: 3-month full-time Contract (then to be considered for full-time role based on outcomes achieved)
Type of Work: Fully Remote
Location: candidates who can align with Australian business hours (Melbourne timezone)
Experience: Minimum 7 years in Operations, Systems Integration, or a related field
About Us
Flowlane Group is a dynamic and fast-growing company dedicated to delivering innovative digital marketing solutions. We pride ourselves on our forward-thinking approach, blending creativity with cutting-edge technology to drive business success. We are currently seeking a master of systems and processes— a Systems Integrator/Fractional COO — to transform our ideas into actionable, efficient, and scalable operational systems.
Job Overview
As the Systems Integrator/Fractional COO at Flowlane, you will translate our vision into robust business processes, operational systems, and automated workflows. Drawing from methodologies like EOS and the Traction model, you will bridge the gap between strategic intent and day-to-day execution. You’ll lead initiatives in project management, process improvement, and technology integration—including emerging tools like AI agents—to ensure that every facet of our organization operates at peak efficiency.
Key Responsibilities
• Translate vision into clear, actionable business processes and operational systems.
• Develop, document, and implement SOPs across all departments.
• Identify areas for process improvement and lead initiatives to enhance operational efficiency.
• Oversee the integration of various business systems, ensuring seamless communication and data flow between departments.
• Implement and manage automation tools to streamline operations, including project management platforms and AI agents.
• Evaluate and adopt new technologies to support evolving business needs.
• Lead cross-functional projects from inception to completion, ensuring projects are delivered on time and within budget.
• Utilize project management tools to monitor progress, manage resources, and mitigate risks.
• Coordinate with department heads to ensure alignment of operational goals and resource allocation.
• Serve as a key advisor to the CEO, providing insights and updates on operational performance.
• Work collaboratively with various teams to ensure effective execution of strategic initiatives.
• Mentor and guide team members in adopting best practices for process and system improvements.
• Establish and track KPIs to measure the effectiveness of implemented systems and processes.
• Prepare regular reports and presentations for the executive team, highlighting operational achievements and areas for improvement.
• Foster a culture of continuous improvement through data-driven decision-making.
Required Skills & Qualifications
• Minimum 7 years of experience in operations, process design, automation, system design, systems integration, or a related field.
• Demonstrated success in translating high-level strategic visions into effective operational systems.
• Extensive experience with project management and automation tools.
• Strong familiarity with developing and implementing SOPs and process documentation.
• Some experience with AI agents and other emerging technologies is preferred (or the ability to manage external assistance)
• Deep understanding of business process improvement, systems thinking, and data-driven decision-making.
• Experience with EOS/Traction methodologies or similar frameworks is a plus.
• Excellent leadership skills with a track record of managing cross-functional teams.
• Superior communication and interpersonal skills, with the ability to clearly articulate strategies and operational plans.
• Highly organized with exceptional attention to detail and a proactive approach to problem-solving.
What We Offer
• Competitive compensation and performance-based incentives.
• The opportunity to work in a fast-paced, innovative environment with a forward-thinking leadership team.
• Continuous learning and professional development opportunities.
• A collaborative and supportive team culture dedicated to operational excellence.
How to Apply
If you are a strategic thinker with a passion for systems, process automation, and operational excellence—and are ready to bring our vision to life—please attach your resume, cover letter, and any relevant case studies or portfolio examples when applying. We look forward to exploring how your expertise can drive success at Flowlane Group.