YOUR DUTIES AND TASKS:
- Educating prospects on different platforms’ (e.g., BigCommerce, Shopify, Magento, WordPress, etc.) solutions by providing a consultative, best practices approach including analysis and analytics to match the prospect’s business and technical requirements.
- Conducting needs analysis and technical scoping sessions with prospective customers to gather and document key requirements.
- Providing pre-sales technical consulting to the Sales staff by participating in online demonstrations, conference calls and site visits with our project managers.
- Documentating prospective client needs and project requirements.
- Becoming a trusted advisor and the voice of the sales and marketing teams to our prospects and partners.
- Working closely with the sales team to respond to proposals and RFPs to ensure that all technical information and recommendations address client requirements.
- Where necessary, working with third party partners or solutions in developing custom solutions to meet prospect needs.
- Helping create thought leadership content, white papers, and other sales or marketing collateral that highlights our agency capabilities for partners, prospects and clients.
- Developing new processes and practices to ensure our teams operate as industry leaders in their respective fields.
- Keeping up to date with the latest features, capabilities, and applications released by different platforms to ensure we can provide the best guidance to our clients.
YOU SHOULD HAVE:
- 4-5+ years Solutions Engineering experience in a relevant market or in a similar senior level development position.
- Strong knowledge of web technologies including HTML, CSS, JavaScript, and PHP.
- Experience with different ecommerce and cms platforms such as BigCommerce, Shopify, Magento, and WordPress.
- Experienced in solution architecture, project scoping and product demonstration skills.
- Comfort with a consultative presentation to C-level business executives as well as detailed, in-depth discussions with a technical audience.
- Experience with commerce solutions and applications including POS, product catalogs, order management, ERP and payment gateways.
California, New York, Washington, and Colorado: starting base pay for this position ranges between $22.50 - $35 per hour. Compensation may vary based on factors such as experience, qualifications, skills test performance, geographic location, and seniority of the position offered. Outside of California, New York, Washington, and Colorado compensation may fall outside the above ranges.