Simple KYC is a comprehensive workflow solution for “know your customer” (KYC) across various client types, including individuals, complex companies, and trusts. We specialize in automating client lifecycle management to deliver faster onboarding and increased automation for maximum efficiency and superior client service. Headquartered in Sydney with offices in Spain, Australia, and the Philippines, our cloud-based solutions are trusted by some of the largest global financial institutions to fulfill compliance obligations and streamline KYC requirements.
We are seeking a Quality Analyst with a strong technical background to ensure the highest level of product quality and reliability across our SaaS-based KYC solutions. The role involves both manual and automated testing, root-cause analysis, and close collaboration with developers and product teams. You will help maintain system integrity and drive continuous improvement in software performance and user experience. This is a full-time remote role.
- Perform manual and automated testing across web and API platforms to identify software defects and usability issues.
- Develop and maintain detailed test plans, test scripts, and regression test suites.
- Collaborate with developers and project managers to reproduce, prioritize, and resolve defects efficiently.
- Ensure software releases meet internal quality standards and client expectations.
- Document testing results, identify recurring issues, and recommend process improvements.
- Participate in UAT (User Acceptance Testing) and support release validation activities.
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- At least 3 years of experience in software quality assurance or testing roles.
- Proficiency in using QA tools such as Jira, TestRail, and automation tools like Selenium or Postman.
- Solid understanding of SDLC, Agile/Scrum methodologies, and testing best practices.
- Strong analytical, problem-solving, and communication skills.
- Technical experience with scripting languages (e.g., JavaScript, Python, SQL).
- Knowledge of CI/CD tools (e.g., Jenkins, GitHub Actions).
- Understanding of RESTful APIs, microservices, and web application architecture.
- Experience with performance testing tools (e.g., JMeter) is an advantage.
- A proactive, detail-oriented, and quality-driven mindset.