Golden Point Acupuncture helps people become revitalized versions of themselves by providing Japanese & Chinese medicine treatments, herbal medicine, qi gong, and more. The clinic environment is one of tranquility, ease, and compassion. These are the healing qualities we wish to keep alive in our communication style and patient management care. We would like you to be using your managerial, administration, and customer service background while having an enthusiastic interest in alternative medicine. Your positive, energetic, and outgoing character will greatly service not only our patient population, but also build and unify our team.
Your Responsibilities include:
First point of contact for patient care
Managing 5 other team members and building internal human relations
Patient communications - phone, and email - including scheduling during US business hours
Comfortable with complex online scheduling with Jane EHR
Organization of Clinic Administration platforms, website, and online marketing
Continuously improving upon business management
Public relations, digital media and marketing projects, content generator
Knowledge of clinic's medical insurance and directly manager medical biller
Your Professional Experience and Required Qualities:
At least 2 - 3 years experience in management or human resources and at least 3 years in administration an (in the wellness/ healthcare field is a big plus)
Warm, friendly, and professional demeanor.
Self motivated autonomous worker
Desire to improve the business administration
Interested in audience expansion and public relations.
Quick, adaptive learner with high attention to detail, ability to multitask
Resourceful, reliable - and love to solve a variety of problems
TECHNICAL SKILLS:
Proficiency with Google Business Suite
Experience working with website management & Event Management Platform
Creating and designing email newsletters via Mailchimp
Experience with patient scheduling software (Jane EHR is used at the clinic.)
Experience with online marketing, digital/graphics design, and/or social media
SCHEDULE
15-20 hours Monday to Friday
Tuesday-Friday 10:00 am-2:00pm PST, with flexibility on Mondays.
PLEASE DO NOT CONTACT (CALL /EMAIL/SOCIAL MEDIA) THE CLINIC DIRECTLY