This PropPerly (UK-based virtual assistant agency) job post is intended for Filipino Virtual Assistants currently based in the Philippines to work with one of our clients.
How to Apply
Submit the following via email to [email protected] with subject: Project Administrator / Work Order Support
- Your CV in PDF format
- A short audio introduction (2-3 minutes) recorded via Vocaroo.com explaining your current or most recent role in Project Administration / Work Order Management.
About the Role
- We are looking for an experienced Project Administrator / Work Order Support professional to join one of our UK-based construction clients. This role focuses on supporting day-to-day project operations through work order management, project administration, and coordination across internal teams.
- The ideal candidate has a construction industry background (not property management), strong administrative skills, and is confident communicating with clients over the phone. As part of the role, you'll also support client-facing communications using a UK direct-dial phone system.
Responsibilities
- Manage and track work orders from creation through completion
- Provide administrative support to project and operations teams
- Maintain project documentation, records, and reports
- Coordinate with internal teams to ensure work orders are processed efficiently
- Update project schedules, spreadsheets, and progress trackers
- Handle client calls regarding work orders, project updates, and scheduling
- Prepare reports and monitor project data using Excel
- Assist with general project coordination and operational support
Requirements
- 5+ years experience in project administration, work order support, or construction administration
- Construction industry experience is essential
- Experience managing work orders and supporting project operations
- Strong Microsoft Excel skills, including formulas, reporting, and data management
- Excellent spoken and written English with confidence speaking directly to UK clients
- Strong organizational, multitasking, and problem-solving skills
- Ability to work efficiently in a fast-paced environment
Preferred Qualifications
- Experience using Procore and/or Microsoft Project
- Experience supporting construction projects for UK or international clients
- Familiarity with construction documentation, project workflows, and contractor coordination.
This role is NOT SUITABLE for candidates whose experience is primarily in: Property Management, Real Estate Administration, Lettings, and Airbnb or Short-Term Rental Management.
What We're Looking For
- We're seeking a proactive and detail-oriented professional with a strong construction administration background who can effectively manage work orders, support project delivery, and communicate confidently with clients.
- If you're highly organized, Excel-proficient, and enjoy keeping projects running smoothly, we'd love to hear from you.
What We Offer
- Hourly Rate: Between $6.00 and $8.00, USD payments via Wise
- Rate increase: after six months (subject to performance evaluation)
- Long-term stability with one dedicated client
- Structured workflows, UK-based support, and reliable bi-monthly payments
- Collaborative and professional growth-oriented remote team
Schedule
- UK Hours: between 8:00 AM and 5:30 PM - Monday to Friday - Full-Time (40 hours per week)