Print-on-Demand Coordinator – Amazon full time

Mustang enterprise pty ltd HQ: mumbai, maharashtra, India Remote job Jun 11

We are a global print-on-demand and corporate gifting company operating across the UAE, Australia, and India. We sell personalized products and custom merchandise on Amazon, Flipkart, and our own websites. We’re looking for a smart and proactive Operations Coordinator based in India to help manage our order fulfillment, suppliers, and customer satisfaction across Indian marketplaces.

Key Responsibilities:

Coordinate with print-on-demand (POD) vendors and ensure timely order dispatch

Handle order processing and resolution of customer complaints or delays

Monitor Amazon and Flipkart orders daily and ensure SLAs are met

Work with designers and listing team to ensure new products are correctly added

Manage return and cancellation workflows

Ensure compliance with Amazon/Flipkart policies (delivery time, quality, order accuracy)

Source and negotiate with new POD and packaging vendors when needed

Maintain records and reports of daily activity and order status

What We’re Looking For:

Minimum 1 year of experience in e-commerce, seller account management, or operations

Familiarity with Amazon Seller Central or Flipkart Seller Hub

Good communication skills in English and Hindi

Ability to work with remote teams (designers, listers, vendors)

Quick learner and problem solver

Basic Excel/Google Sheets and computer skills

Knowledge of POD or printing products is a plus

Why Join Us:

Opportunity to work with a global team

Exposure to international e-commerce operations

Work-from-home flexibility

Growth potential to lead a team and take on larger responsibilities

End of year bonus and extra comissons for the right person who can take the initiate to lead the team

Job Skills
Requirements
Availability:
Full-time (40 hrs/wk)
Experience levels:
Beginner (1 - 3 yrs), Intermediate (3 - 5 yrs)

$5/hr