Pre Installation Audit Assistant full time

Please note prior to applying - This role is open only to candidates located in the Philippines, as it requires working within Australian Head Office hours

**Smart Energy **has grown to become one of Australia’s leading home electrification and renewable energy retailers, providing quality solutions to Aussie homeowners across the country.

Our mission is to lead Australia to net zero emissions by offering a smooth, supported, and sustainable solution to rising energy costs – assisting Aussie homeowners in their transition to Smart Energy sources and a brighter future.

Our values are the cornerstone of our identity, guiding everything we do and how we do it. When you become part of our team, you’ll be welcomed into a workplace that respects you as an individual and is committed to your growth. We’re focused on development, meaningful investment, and delivering service excellence. At Smart Energy we believe in empowering our people, providing support, and fostering innovation.

The Role:

Smart Energy is seeking a highly organised and detail-focused Pre-Installation Audit Assistant to support our growing audit function within the Building Channel. This role is ideal for someone with strong data entry skills, excellent attention to detail, and a passion for clean, accurate documentation. You will play a critical role in completing sales audits, reviewing submitted information, and ensuring installations are ready prior to installation date. 

Duties and Responsibilties

• Complete and submit pre-installation audit packs using checklist-based review.
• Upload and correctly name job files, photos, and documents to company systems.
• Follow internal SOPs and Tettra guides to ensure consistency across jobs.
• Identify and flag missing or unclear data to the relevant stakeholders.
• Maintain SLA turnaround times for assigned audits.
• Communicate with internal teams via Slack to clarify job information.
• Track and update task progress in shared Google Sheets, CRMs, or task trackers.
• Suggest process improvements based on recurring gaps or audit errors.

Key Relationships:

• Connections Team
• Design Team
• Installation Team
• Building Channel Manager

You must have (Education/Experience)

• Tertiary Level Education
• 1-2 years of experience as a Virtual Assistant

Key Skills and Attributes

• Excellent written English and communication skills
• 1-2 years’ experience in virtual assistance, admin support, or data processing
• Strong Google Workspace / Microsoft Office skills
• Comfortable using Slack, Tettra, CRMs, and cloud storage systems
• High attention to detail and accuracy
• Reliable internet connection and professional work-from-home setup
• Ability to follow structured processes and meet deadlines

This role is remote and will be performed Monday - Fri 9AM - 5PM (AEST)

Also note the role will be paid $7 AUD p/h at 40 hours p/w due to being and Australian based buinsess.

**Ready to take the next step in your career? **Join a fast-growing company that’s driving Australia’s transition to home electrification. If you’re looking for growth, impact, and a supportive team environment - apply now and be part of the Smart Energy journey!